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Tax Free Error

3.6 (13 reviews)

Services - Tax Free Error

Current year tax preparation and filing

Past year(s) tax preparation and filing

Audit and conflict resolution support

1 More Service

Tax planning

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2 years ago

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3 years ago

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5 years ago

Bad service shitty clerk , 0 customer service skills and rather incompetent when it comes to trouble shooting digital docs.

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Pro Tax & Accounting - Omely Telecom

Pro Tax & Accounting - Omely Telecom

(14 reviews)

Had a great experience at Pro Tax in Sacramento. Larry Vo is very intelligent, knowledgeable, and…read moretakes the time to explain everything clearly. The staff are friendly and helpful, which made the whole process easy and stress free. Honest people and worth coming back.

Hands down the worst tax preparer we've ever had in our whole working yrs. I would never ever…read morerecommend them even to my worst enemy. If I could give a zero star, I would. That's how bad our experience was with Larry of Pro Tax. To name a few of my issues with them: (1) Their office was unorganized (I even saw someone else's tax documents (name and SS#) while we were in their office... just laying on the table out in the open for anyone to see); (2) Too many people handling your personal information (it's not even Larry who's entering your tax info into their system); (3) Good luck if you need to get in touch with Larry if you have any questions after your appt. It's super hard to reach him, and he seems to be always in a rush; (4) Communication is also a huge barrier. Larry and some of his assistants were hard to understand. At times, they told me contradicting information and made it more confusing and stressful; (5) We went in to have our 2023 taxes completed in early March 2024. When 3 wks had passed and we still didn't have our refund, I called to verify. To my surprise, I was told they had a system crash and had to redo and resubmit our taxes. They didn't even call to tell us about the issue. I'm not even sure I believe when Larry claimed they had a system crash, and that is why they haven't submitted our taxes. I think it's a total lie. I honestly can go on and on about other issues we've had with them. Save yourself of the stress and headache...go find another tax preparer.

Applied Bookkeeping & Tax Services

Applied Bookkeeping & Tax Services

(68 reviews)

I went to this tax service because it was close to my home and the ratings were pretty good…read more Unfortunately, I did not read the reviews. If I had I would have never got involved. Upon making an appointment I was connected with their tax preparer, Shahab Syed (Sean). To make a long story short during our first meeting he asked to review our tax returns from the two prior years. He reviewed our documents and claimed there were mistakes on both of them. He said he could redo them and get us a refund. Being naive we believed him and agreed to let him do our taxes for 2023, 2024, and 2025. After our second meeting everything changed. He did not appear to be prepared and after going over the tax returns for 2023 we would now owe more! When I asked about 2024 and 2025, he said let's work on one at a time. He saw I was not happy and closed the file. He then said let me see what else I can do and rushed us out of his office for his next appointment. After leaving his office and thinking about what occurred I called and told him I no longer want his services and asked for a refund as the services he promised were not rendered. He refused to give a refund claiming all services were completed! Not only did he refuse to refund my down payment he was demanding we pay his entire fee. Note: At that time, he had only done work on the 2023 tax return. We informed him we would pay for the work he did on the 2023 tax return, but it was unreasonable and unfair for him to expect anything else. He demanded we pay him in full in a cashier's check or cash and refused to return my tax documents. I am now in the process of taking legal action against him to get all my documents and a refund on the service not rendered. There were definitely red flags that we ignored. The biggest was he did not have any contract for us to sign indicating the service he would be completing and the amount he was charging. The most unprofessional company I ever dealt with to date. STAY AS FAR AWAY FROM THIS COMPANY AS POSSIBLE!

This rating and review is specifically for the experience we had working with Shahab Syed (Sean) at…read moreApplied Bookkeeping and Tax Services to prepare our tax returns. It does not apply to any other staff at this business. As a result of our experience, we highly DO NOT RECOMMEND Sean for tax purposes. Based on our experience working with him, we found that Sean is incompetent and unreliable as a tax accountant. His business practice does not serve the best interest of the client because of lack of professionalism, transparency, self-accountability, truthful communication and timely responsiveness, and compels customers to pay unreasonable, previously undisclosed, fees to finalize tax documents. His lack of responsiveness resulted in us missing the deadline to file our business taxes. Now we have to endure the financial burden in the form of late fees and interest as he would not take any accountability for causing us to miss the deadline; claiming that it is the client's responsibility to "...communicate with their accountant, and ensure timely filing." He failed to fully disclose all the fees to prepare and file tax returns, or that invoice must be paid to review "draft" tax documents at the onset of communication. And would not provide "draft" tax documents to review unless invoices are paid. He charges additional fees to revise "draft" tax documents, which appears to be redundant and inconsistent with standard business practice. Therefore, despite paying $1,100 for tax return documents he prepared, which required additional revision because of the inconsistencies we as clients identified (not him as a tax person), we elected to not complete the filing of our tax returns through Sean.

Tax Free Error - taxservices - Updated May 2026

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