Playtime exceeded our expectations. They were trustworthy, qualified and very experienced in pet…read morecare giving. Leaving our dog and two cats behind while traveling was very stressful, but when I started receiving very detailed communications, updates and pictures after each visit it was very reassuring. They followed our dog's strict medication schedule and the feeding and care instructions for all our pets. When one of our cats got sick, they handled taking him to the ER and kept us informed during the whole visit. They picked him up after being hospitalized and administered his medications. We felt having our pets in their own home environment was the best for them. They also water our plants, picked up mail/packages and took the trash out on pickup days. We highly recommend them and will be scheduling their services when traveling again.

We have used Playtime Petsitters on four occasions since moving to the Springs. I have over 25…read moreyears of experience hiring petsitters and was fortunate to have the same sitter for 12 of those years, so I'm very familiar with what consistent, reliable care looks like. The good: I was impressed with owner Susan's responsiveness during my initial call. She was friendly, helpful, and walked me through the process. Our meet‑and‑greet was scheduled a couple of weeks out, and the sitter we met was friendly and someone I felt comfortable with. Where things fell short: During our first three‑night trip, I was surprised to see a different person in our home for almost every visit -- four sitters total, only one of whom we had met. This was never communicated to us, and the rotating sitters did not seem familiar with our home or our dogs. Additionally, the time between the evening and morning visits was consistently 12-13 hours, which is longer than we were comfortable with (and documented in their portal notes). Our second and third bookings were short and uneventful, which we appreciated. Unfortunately, our most recent experience was not positive. Our dogs were not walked for the first two days because the assigned sitter reported they were "too sick" to walk them. I'm unsure why someone unable to perform basic duties was sent to our home. When I contacted Susan, she did not recognize my name, address, or dogs, despite having personally cared for them on a previous visit. She did step in to take over the remaining visits, which I appreciated. However, on Sunday -- the day before our return -- she called to say there had been an accident in the house and that it was "messy." She preferred to leave it to "solidify" because it would be easier to clean later. I strongly disagreed and directed her to the cleaning supplies. She was argumentative but said she would return to clean it. We arrived home the next day around 2 p.m. to find feces throughout the house, clearly from the prior morning. It was crusted, smelled like a kennel, and had been tracked everywhere by the dogs. This was despite three additional visits after the accident occurred. Since returning home, I have attempted multiple times to reconnect with Susan to discuss what happened. Communication has been minimal, and the responses I have received have been excuses rather than accountability. Bottom line: This is marketed as a premium service, but our experience did not reflect that. Between the lack of communication, rotating sitters, long gaps between visits, and the unacceptable handling of the most recent incident, the service has not been worth the cost, the stress, or the cleanup afterward. I hope this feedback helps others make an informed decision.

The Sporty Dog ATX is a wonderful service. All of the walkers are very professional and obviously…read morecare a lot about animals. They can accommodate a variety of dogs and cats too. Your animals will be getting the best care possible. The prices are super reasonable too!

So grateful we found Lauren! I was referred to Lauren (Austin Dog Lady) from a very credible dog…read moreboarding business when they were all booked up and couldn't take our dog for the weekend. I had never boarded our pup before and I was very nervous to leave him. Lauren was amazing and made me feel comfortable from the first day I met her. We had an evaluation day to make sure that my pup got along with her two adorable dogs. Our dog loved her dogs and had so much fun playing with them. We got an email with photos from Lauren every evening we were gone. Toby looked so happy and comfortable in all of the photos. Lauren treated our Toby like he was her own. So happy I found Lauren and will definitely use her again to watch our guy when we are out of town.

Cheryl & Sabrina are amazing . I needed help with my mom dog and regular walks and they jumped…read moreright in to get the job done . They are amazing to work with and compassionate about YOUR pets needs We appreciate the lone star pet sitters. Do not hesitate to get on board with them! I

Cheryl was great, she watched our dogs and cats for a week while we took a vacation. The dogs…read morereally love her and are excited to see her. She took excellent care of them and sent us updates daily on how they were doing including pictures. We were able to relax and enjoy our vacation knowing our animals were in good hands.

Sydney is amazing with our dog Romeo! I absolutely love that she sends me pictures of his time with…read moreher while we're away. She is so caring and just so great to work with. Romeo has some anxiety issues so having him in a home environment instead of a kennel is fantastic for him and gives me peace of mind knowing he's being cared for just like if he were with us. 20/10 would recommend to everyone

Sydney cared for out 5 dogs, one of which is a deaf puppy, another is a tiny old chiuahuah, and…read morethen 3 big dogs, for 4 days. She did an amazing job managing each of their needs and loving them. Communication was excellent and you can tell she really loves her job. She did not mind coming back multiple times a day for a few hours each visit. She followed the instructions we left and we 100% trust her in our home and caring for our dogs. We are so happy that we found Pampered Pals and Sydney!

Truly. I can't say enough about Playtime. They have taken care of our Frenchies several times. They…read moretook our boy to the Vet and stayed with him for a full day. They take care of the house. They clean up. They obviously love on our boys. I can't say enough good things.

We have been using Playtime for 6 years. After that long, your petsitter become like family. The…read moreservice has always been extremely dependable. I never have to worry that they won't show up. The petsitters are very thorough and I am always impressed with their attention to detail. The messages that they provide to us while we are away are very detailed. I have 2 cats. One is extremely fearful, but Nicole and Kennedy have taken extra steps to bring her out of her shell. It would be so easy to let her be, but they don't. My other cat needs medication and oral hygiene. What petsitter would brush a cat's teeth? They do. I could not be more pleased with the services and petsitters of Playtime.

Mary is fantastic! We've had her do drop in visits and more recently overnights while we were out…read moreof town. She was so good with all of my elderly dogs special needs, lots of meds, and using pee pads. She sent us pictures every day, which put our minds at ease. I feel very good knowing she is in our home with our animals. I would definitely recommend her.

Finding Mary was a blessing. I had moved from Henderson and no longer had a dog sitter that would…read morenow come to Rhodes Ranch. I got referrals from my prior dog sitter, searched yelp, Facebook and nv pet websites for dog sitters in my area. They either lived to far for my comfort or charged way too much money for what I needed. Mary came to my home for the initial visit. I knew right away she was the one. She is super sweet with the dogs. I showed her around, we went over her rates and she provided some paperwork for the dogs needs and wants. She lives in mountains edge area so she does not charge mileage rates if you live near there and rhodes ranch is included.. Yippee! We went to our out of town trip and she provided photos each day. Fun stuff too! She took the dogs on walks and made sure they were fed and taken care of. She even caught my lab jumping in the pool to cool off after a walk. It was hilarious! When we got home our mail was collected and everything was in place. She left a log chart of the time she got in and left and what was done that day. It also showed if they were eating good, etc. She text me the night we got home to make sure the dogs were doing good. They were doing great, they were pooped! I definitely plan on using Mary again in the near future. Great service and in the Southwest!

My dog, Toby LOVES his one-hour adventure with Maggie. It's probably the nicest, healthiest thing…read morewe can do for Toby and it's well worth the very reasonable rates. I would use this service 7 days a week if I could. Definitely recommending this service to everyone I know with pets.

Maggie is just wonderful - super reliable, communicates really well, always updates me after her…read morevisit regarding how the pups are. We have two older dogs one doesn't really like to walk but when she does she walks really slowly! While our other dog is still active and needs lots of exercise. Maggie is patient and understanding of these opposite needs. We feel fortunate to have found and become a customer of Pawesome Pet Adventures.

If there were 10 stars available, I'd give them all. I had never used an in house dog care company…read moreand took a friend's recommendation to try Jordan's Pack. so glad I did. Always in touch, patient with my work schedule changes, extremely reliable and they care! Awesome care for both my puppy and geriatric dog over the past 4 months. You don't need to look further than Jordan's Pack.

Jordan's Pack is a wonderful service. They truly care about my dogs and sent me pictures with every…read morevisit. When my dogs see them, they are full of joy. I could not ask for more.

What a great service! I cannot recommend Jason highly enough. Cats are happy, he texts us after…read moreevery visit, he brings in our Amazon and shuts the windows when it rains! We've used Mile High Pawz twice and will definitely be using them again.

We can't say enough great things about Jason! He has been taking care of our two dogs, for over a…read moreyear now. From day one, we knew our dogs were in great hands--Jason is reliable, kind, and truly cares for our pups as if they were his own. What really sets Jason apart is his dependability and trustworthiness. No matter the situation, even on short notice, he's always there when we need him. It gives us such peace of mind knowing that George and Frank are happy, well cared for, and safe whenever they're with him. As an added bonus, they love him and get so excited when they hear he is coming, they even recognize his name now. If you're looking for someone to take care of your pets who is responsible, caring, and goes above and beyond, Jason is the one. We highly recommend him to anyone!