Was recommended by Chris from The utility Warehouse and have saved money every month after…read moreespecially using their cashback card who would imagine I could do my weekly shopping and get money of my utility bill for it fantastic thanks Chris for helping us out, Dave

Great service offered with good knowledge of the services available. Can help with any questions…read more Would highly recommend to anyone and best of all I am saving so much money by being a Utility Warehouse customer, there is no reason not to sign up and if you do the cashback card is definately worth getting.

They do their job perfectly satisfactorily and I'm happy with them. I can't say I'd give them 5…read morestars as I've not needed and they have not done anything out of the ordinary to warrant it so far. Living in a sandwiched-in studio flat my bills are not high and in winter I usually wear a T-shirt, jumper and coat to keep gas bills low unless I've got guests staying with me.

Oh hey Jody, why are you writing a Yelp review at 2am?…read more Well dear invisible friend, there's a darn good reason i'm up and on the internet at 2am on a Friday and unfortunately, it's not because i'm just getting in from weekend mischief. It's because, up until a half hour ago - I was pretty sure my house was going to blow up... Before I launch into WHY, and lose more than half of the readership to my rambling, let me put the most important part of this review at the top: 0800 111 999 This is the number to the 24 hour emergency gas line. If you smell gas or suspect a gas leak: CALL THEM. Ok... onwards to the ramble. I live in Edinburgh. Earlier this week, my neighbour pointed out that the house was likely due for a gas check. I'm not sure if this led to my complete and utter overreaction, but i'm assuming it was, so it's a relevant detail to the story. Yesterday, there was a distinct gas smell coming from my kitchen but I didn't think much of it... however this evening, when the smell came back and lingered for a few hours, I took to Google to find out what to do. The reason I put that number smack at the top of this review is that hopefully, it saves someone else the trouble of going through multiple Google searches that make you more and more paranoid, before actually finding the emergency number above. But eventually I did come across this number and within a few rings, someone picked up. He set out a very clear set of instructions - contain pets, don't turn anything on or off, open windows, turn off gas - and told me a technician would be at the house within an hour. May I remind you again of the time? So I hunkered down and waited. Within 20 minutes, a very lovely fellow knocked on the door. It took about 15 minutes to check all the lines and he was good natured about me following him around, chirping questions. There was no leak in the house (whew) and I felt a bit silly, but at the end of the day, with something like a gas leak, it truly is better safe than sorry. Regardless, I was SO impressed by how quickly these folks responded - it is nice to know in situations like these that help truly is just around the corner.

Asked for a refund because I had a sizeable credit in my account and have still not received it 17…read moredays later. They are also insisting that I have received it and are now demanding bank statements to prove I haven't. AVOID THIS COMPANY!

My gas meter has been broken since July 2023. No one there will help me. They are awful.read more

What a jolly nice fellow the man behind this very successful company is. I can see him doing very…read morewell. He came across as friendly an caring im using some of the products just now. We found his ideas very helpful an we will continue to do business with him because he just seems to go the extra mile to make sure we are truly happy customers. We suggest the same to all our friends. Again thanks spencer an please thank your knowledgeable team of staff. Mr & Mrs Filby