Hi, I just want to mention that Target really needs to clearly state in the back of receipts or anywhere else clearly visible their rule that any left out purchased item should be retrieved *within 24 hours.* Why am I saying this? Because of my most unpleasant experience at Target E Victory Savannah today. So on Mar 18 Sunday my husband and I shopped at the Target and we picked up several items, including an iphone case, food blender, Loreal hair conditioner and some other miscellaneous item. However, the check-out person failed to place one item (the hair conditioner), among others, in the plastic bag, and we noticed this item was missing as soon we arrived home. Because we all have a weekday job, we/I couldn't go to that Target to retrieve that 6 something dollar conditioner right away that day. So, we went in today (April 24) to ask if there was any purchased hair conditioner left behind, the store manager and a different check-out person said that there was no such thing and furthermore they could not provide us the item (or store credit) because we did not come within 24 hours. Not to mention that we were not informed or aware of this rule (becasue it is not written anywhere!), another personnel (male by the appearance) who worked at the returns & customer service completely treated us as if we were frauds/shoplifters trying to trick them and get that mere few dollar hair conditioner. He claimed he'd check the security camera and went away with our receipt, came back in few mins, and said, with his fierce stare at us, we did not miss anything and Target did provide everything we purchased. I honestly don't believe he had checked the camera recordings or could confirm what item I was talking about because the only information he had was the receipt that lists all other products together and the conditioner was just listed as "health beauty cosmetics" in the receipt. How can he even know/recognize from the video recording what specific item that I was talking about?!?! My husband politely asked if we could check the camera together and the Target person mumbled and refused. I didn't want to make any scene further over that silly, cheap item, so we left, still unanswered, having felt terribly humiliated, unpleasant. Honestly, IF we were really shoplifters or frauds, and IF we really picked up this receipt randomly from somewhere to trick them, we would have claimed for much more expensive items like the blender ($99). I never ever want to go back to this Target. Though I should mention that the store manager was very polite and acted very appropriate. The other male employee was NOT. I feel SOOOOOOOOO stupid to be this mad and spending my precious time typing all this stuff over such a small thing, but the way Target responded concerning this was completely unprofessional and rude. I also believe and understand that Target constantly deals with weird customers, but as someone who honestly did not receive her favorite conditioner and so merely trying to get it, I am SO stunned AND MAD about all this experience! At the same time this is very sad because I used to love shopping at this Target! read more