Its actually not a very pleasant place to work. I used to work there and Ron Deets would actually…read moreperform weekly rectum checks to make sure no one was stealing anything. If we were late he would go to our family's house and perform the rectum check in our stead. If we didnt make our monthly sales quota Ron would do an extra rectum and genital check to teach us a lesson. Hands down would not recommend working there.

From the owner: At Deets Budget Furniture & Mattress in Norfolk, Nebraska, we believe in providing you with the…read morebest values in furniture and mattresses all in one convenient location. Whether you are in need of a new mattress or if you need to furnish your home within a budget, the professional staff at Deets is here for you.

I called the place on a Saturday and asked how late they were open because I wanted to pawn a few…read morethings and im driving from Columbus. Lady told me they were open till 4. I arrived at 3:30 and was told they don't pawn stuff from 330 till 4. Waste of my time and very unprofessional. Don't recommend to anyone.

From the owner: We sell new & used furniture & appliances and incorporated a pawn shop also.read more

Bought the Millcreek Mission style bedroom set (bed, 2 side…read moretables, gentleman's chest, low six drawer dresser) We were a bit worried because we couldn't find reviews of company or their furniture anywhere. Buying just from looking over pictures was nerve-wracking. Very concerned that we wouldn't like the quality of the pieces. When it finally arrived after 16 weeks, I was blown away by the quality of the furniture. We did the quartersawn oak and the pieces are solid, beautifully made and each are signed by the Amish craftsman who made it. The bedroom set EXCEEDED my expectations in every way! Drawer joints are nicely dovetailed, and pull out to the full length of the drawer. Color of the wood is warm and rich. The queen bed is solid and imposing. The set makes a definite statement when seen for the first time. We opted for "into the house" delivery and it was worth it. We couldn't have gotten the pieces up our stairs, they were very heavy and awkward to handle. We had to assist the delivery men to get the gentleman's chest up the stairs and even with 4 of us, we almost dropped it. I love showing the bedroom set off now because everyone just gushes about how nicely constructed it is. One warning....the set is very large and takes up a lot of room when set up. Not made for a small bedroom!

I actually had a very frustrating experience with Sugar Plum Oak. I ordered an armoire and the…read morewrong hardware was attached to the drawers. I called and we decided that if they could get me matching hardware I would simply replace my old hardware with their new. They did send the hardware, but it was the wrong size and color. I returned it. I have subsequently called at least 6 times, sent emails and written letters to try to get this resolved. When I speak to someone, I am given the "I'll take care of it" speech, but nothing has happened. I ordered the armoire in January of 2014 and now it is April of 2015, and I am no closer to having this situation taken care of. My disappointment at how I have been treated is extreme. While I appreciate that mistakes happen, I would think that someone who spent well over $1000, would get the courtesy of a return phone call.

We put a stove and dishwasher and asked if they serviced their products. We were assured they did…read more They DONT!! Nor is there a whirlpool repair in our area! The dishwasher has been nothing but problems.

From the owner: Locally owned and operated. read more

Purchased a sectional here in 2019. Immediately the recliner broke and they replaced under the…read morewarranty. Then the electric recliner function of a chair broke as well. It took them months to come out and fix. They gave us a corded remote to fix it stating they needed to order a part. A year later now and after multiple calls over the last 6 months still no answers. Customer service poor and the manager Rod not any bette.

We had a great experience. The salesman was friendly and helped us find a good deal. We bought 2…read morebeds and 2 recliners and are very happy with the quality. We also bought appliances. Their customer service is great.

wonderful family owned business. the owner is very honest. good amount of choices. give them a try!read more

They have no clue what they are doing. Nearly $90 to show up at your door even if they have no…read moreclue what is wrong. Horrible communication, horrible service and staff is not trained to service your appliances. Save your money and call someone else.

If I could give less than one star I would. Do not buy from this store if you do not live in…read moreMadison County. Their service is non existent if you live further away. We have purchased several appliances from them. We were lucky not to have problems so far with the first two appliances we bought.Our last purchase was a refrigerator that did not work correct from the moment we plugged it in. When I called about it I was told I was out of their service area and they wouldn't do anything about it. No one tells you at the time of purchase about their service area restrictions. I was told to call the manufacture. It has been a total nightmare dealing with this. As of yet we still do not have a working refrigerator after 3 weeks. I will never buy another appliance from MidCity. Mary T.

we went specifically for a gas range. found the one we liked, they didn't have the color we wanted…read morebut could order it. We had no problem with that. the store owner assured us we would be happy and said we could pay half now and half when it came in. Got to the cashier and they asked for full payment. we waited. when there was no contact and the arrival date had passed we contacted the store. The person we talked to could not find a record of it having been ordered. We were told the person who does the ordering would call us the next day. Again we waited. We had to call, he was very nice when we talked with him and he said he would keep us updated. He did not. Finally, over two months after they took our money, we got a call that the stove was in. From there the service was great. The lack of effort and the incompetence has left a bad taste, therefore we will not be going back to this company for future purchases.