I basically go here every week. Everything is pretty cheap and the stuff that's expensive still has a great offer. Some people are complaining about the workers but from my experiences everyone is very nice and friendly. read more

staff was so kind and helpful. Especially Steve who went out of his way to help us out!

I intentially went when they opened to be able to not feel rushed. I have a visa giftcard. The cashier didn't understand what it was. A customer service person came over and said well I've never seen a giftcard emailed to someone so you can't use it. Seriously?!? I'm the technology era you can't put a giftcard in! I was rushed out the door basically told to get lost. read more

Another new Target in the area! Feels more like a Target in the city than out in the 'burbs. Its nice and clean and bright new lights make it feel glamorous! Not as much stuff as other larger stores but I was able to get what I was looking for. Customer service was good too. read more

Who can resist?

What is there NOT to like about this Target. I have to make a conscious effort to not visit this place. I'm always able to find what I need and what I do not need. I go for one thing and leave out with $100 less in my account. I love the selection of clothes when a premier is happening. YES...I wear target clothes and I look pretty stylish too! HAHAHA BTW, Peter Pilotto will be here very soon..less than 2 weeks! Staff is nice, food selections are great, clothing is great, shoes are more organized here than other Target's I've visited. SBux on site and Pizza Hut right as you are leaving...what more can you ask for! I love Target and I am addicted!!! read more

3.5 stars. I was told that this is the biggest Target on the East Coast. It's definitely big, especially for such an urban setting, but I have a hard believing it's the biggest (unless they are including the attached parking garage in the square footage). It's very calming to walk through this Target, since everything is brand new, organized, and clean. It's a different feeling than walking around Walmart, which often looks like the day after Black Friday, with shelves completely empty or items spilling onto the floor. There's also a decent grocery selection, although it's quite a bit pricier than the Korean grocery store right across the street (or the Chinese grocery store right next door). Even when the prices are the same, I've noticed that they get you in other ways. Sure, the watermelon was only $4.99, but it was also half the size of a normal watermelon. Overall, I'll definitely be back because of its convenient one-stop location, but it's not my first choice. Parking tip - Target is on the 4th floor, but park on the third floor of the garage if you want to take advantage of the escalator for your shopping cart instead of waiting for the elevator. read more

Once again a Target that meets your expectations of what a Traget should be. Clean store, stocked shelves, employees who actually know what they are doing. This Target is located on a busy corner and has a parking garage. Despite that I was able to get some outstanding parking on a Sunday afternoon on the attached garage. The store was very clean and I have to say I am jealous of the stores in VA that can sell alcohol as compared to the stores in MD. Target had an excellent selection of adult libations for all tastes. read more

Horrible. Huge store. Many customers. Only 2 staffed registers & only 3 self checkout. Sad

I'm not really sure what's happening at this location, but things have been going downhill for a while. From store cleanliness to lack of associates to poor customer service, this is not the same store it was when it first opened. Tonight, however, took the cake. My 10 year-old son and I went to this store to pick up some random household supplies, and a Star Wars LEGO set caught his eye. It was $70, but we had just come from seeing The Rise of Skywalker (for the second time), and in a weak moment, I told him, sure, we'd get it. It was the Y-Wing Resistance Fighter kit, complete with D-O, which, of course, is what he really wanted. I found out later that the same set was only $55 on Amazon, but I digress. We got home, he opened the box, and...WTH!!!!...it was a completely different kit inside - a LEGO Creator of some sort. I packed it back in the box, and returned to this same Target, with, again, my 10 year-old in tow. At Customer Service, there were about four associates, and no line, so it wasn't even busy. I told the clerk what happened, dumped the bags out to show her, and without even making eye contact, she processed the refund without saying a word, handed me the receipt and offered no further assistance. I told her it was the last on the shelf, but asked whether there might be another in stock. She mechanically punched a few numbers into her handheld, and said they didn't have any more in stock. Since I hadn't even yet received an apology for either the bait-and-switch or the massive inconvenience, I said "you don't seemed to be nearly as outraged as we are about this." "I don't like LEGOs," she replied. She did finally offer to see if another store had it in stock. "Would you be willing to ship it to me, along with, perhaps, an apology?," I asked. She looked at me dumbfounded, and I said, "never mind, I'll just get it on Amazon; it's cheaper there anyway." And people wonder why conventional retail is in trouble. She may not care about LEGOs, but I guess she doesn't care about customer service either. read more

The two times I've been here, they basically had nothing left in stock for household essentials and the lines were horrendously long with only two cashiers working. read more

Not sure if it is because of Covid, but store seemed low on stock. They didn't have my size in PJs. They also didn't have what I wanted. The shelves were a bit disorganized. However, staff were on the floors and friendly when I needed help. Checkout was a breeze. Good social distancing and masks. I will return. read more

Parking parking everywhere, not a spot for me to park. You should rather walk then drive, seriously parkings not a walk in the park! Also, they are out of basic items and don't have enough checkout counters open so you are stranded there for a while. Mosaic prizes apply.. meaning it's expensive. read more

Very convenient location at Merrifield, surrounded by some lovely boutique shops and gourmet restaurants -- sometimes you just need to pop into a (chain) department store and get some randomly-needed items! Plenty of parking available in the attached garage. My kids like to ride the long escalators to the top floor. You get a lot of foot traffic through here, and so as a result, stock can sometimes be spotty or disorganized, but most of my experiences here have been positive. read more

Worst Target I've ever been to. It was messy, understaffed, and the people at the registers had no sense of urgency. The lines to pay were all intertwined with no sense of order. I found someone's billfold inside the Target and returned it to Customer Service. The lady who took it from me literally didn't say one word. Didn't say thanks or anything! Just started rummaging through the billfold. Wouldn't recommend this Target at all! read more

Went to this Target for the first time this weekend. I found that the store was really neat from a design perspective. They had some features that I've never seen like an escalator for your cart. Other then that the store was disorganized and not very clean. I'm use to Target being cleaner than Walmart but not this one. Items were everywhere and many of the same items had different prices. Not the usual Target standards that I'm used to, so I'm glad I'm only here for a business trip. This store could easily fix itself by paying more attention to detail and organization. read more

Its a hit or miss with their drive up app service...mornings seems to be faster when ordering while evenings takes much longer and slower than usual...had to cancel my 5pm order now its 730pm...again this is their drive up app service...they should have let us know time limit for drive up service otherwise ill go elsewhere...long wait at drive-up read more

Biggest target in the area Best selections Great parking Great view of Mosiac Starbucks Pizza hut read more

Sometimes I can come to this Target and get what I'm looking for, but I'm wondering if the location makes deliveries more challenging or what. Frequently I can't find items here, most specifically dog toys, tea, or makeup, because their shelves will just be nearly empty. The clothing areas are usually super messy, so I usually don't waste my time looking for kids' clothes here. I can't tell if customers here just really throw items down when they're done looking, or if it's because the employees clean up, like, once a season. read more

I live less than a mile from this new Target, but only recently visited the store and was startled by how large it is. When they were under construction prior to their grand opening, I assumed this Target would be a smaller store with a limited selection of goods. So I was pleasantly surprised at how cavernous this store actually is, with a full array of yuppified merchandise as far as the eye can see -- overpriced little knick-knacks and preciously designed kitchen utensils that scream to your dinner guests how you're making an enormous effort to be trendy but don't want to pay Williams-Sonoma prices. Parking is ample, too, in their newly built parking structure. It's mildly amusing to see quite a few upwardly-mobile-young-professional-types and their wannabes in this store from the more fashionable Arlington-ish areas surrounding this location. The entire Mosaic shopping complex where this Target is located turned out to be much nicer than I expected, too, with many frou-frou overpriced shops and eateries, and even a Neiman Marcus outlet of sorts. Having a Neiman Marcus OUTLET there is somehow appropriate to the feel and look of this place -- status conscious shoppers too proud to shop at Walmart but who also lack the salaries to afford designer goods at the real Neiman Marcus a mile away at Tysons Galleria. A bit sad. Before this shopping center opened, I had visited some of the adjoining new overpriced townhouses that were for sale, and I wasn't very impressed with how tiny and stacked they were (each 1600 square feet with 4 tiny stories on top of each other) , making you feel like a hamster in downtown Tokyo cracker box, so that's probably why my expectations for this new Target were low. I can see myself shopping at this Target often in the future, despite the vague pretentiousness of some of its customers and the store itself. read more

I agree with Penelope P. and Katie S. about this place! Came in here today to get a few things since this is close to my address, and the place is a mess! I tried to find a few things, only the items were not there because something else that wasn't suppose to be there was there! The sales floors are a mess with items all over the place, and the store employees are standing around talking to each other instead of reorganizing the shelves! Take what items I could find to the register. The cashier was nice and he was only on the job for a couple of weeks. Feel sorry for him because of 'Black Friday' next week. :-) Anyway, some of the items were not coming up at the sales prices, and I told him this. He apologize and said that I should go over to the service desk to help out with the prices. Have to give him credit for this since he was nice about the whole thing. Go to the service desk, and told them about the price difference and teh person there was like in a state that I had bothered them about this. They checked the prices on the shelves and refunded the money back with a look like I had done something wrong to make them work now! Sorry that I had bothered you, but you are in the Retail Industry and it's your job to make sure that everything is running smoothly instead of making sure you stay up to date on the gossip! Too bad this not a Super Target, but a Ripoff Target with the prices they charge that is higher than the regular stores and such! Looking forward to Harris Teeter opening next year by the Dunn Loring Metro. They will be getting a lot of my busines bysides H-Mart and Great Wall even though I'm not too crazy about Great Wall. Stay away from this place if you can, and watch out for the kids and parents all over the place not caring who or what they walk or push their shopping carts into! This is my 3rd review on ths place, and this place still has not improved at all! read more

Target in general is always a bit of a danger for me, given my proclivity for walking in with the intention of purchasing a loaf of bread and thing of nail polish remover, and walking out with an entire new Spring wardrobe, three bottles of kombucha, a decorative throw pillow, and a framed inspirational wall quote... and without those two original things I actually needed. That said, I particularly love this Target. It's always quite well stocked, clean, with friendly employees and plenty of adorable things to throw ALL MY MONIES at. The layout is sensible and straightforward, and there's a Starbucks up front. Parking is a breeze with the large garage -- if you're on a Target-only trip, just zoom straight up to the 3rd floor. If you've got other Mosaic businesses on your radar, try for a second-story parking space to split the difference. Due to the great location of this Target, I have found that hot ticket items tend to go a bit faster here than at other locations. Most recently, it was trying to track down a Fitbit that proved difficult, as they were completely out of stock when I went here a-looking. But all together, still a fantastic place to shop! read more

If I lived in the Mosaic District, I'd be pretty geeked about this Target. It's new, shiny, actually there so patrons who live in the area do not need to hike to Burke, Springfield, or Falls Church. It has a parking garage... lots of ohhhhs and ahhhhhs, I guess. However, I'm a creature of habit and rather prefer the other Targets that have parking lots instead of garages. Easier to escape- Nevertheless, I recognize that in this area the parking garage is essential. What limited the 5 star rating? It's not a Super Target. I wish there were more Super Targets in this area. read more

Finally, it's open! Since 10/09/12, it has had it's "Quiet Opening." I believe the grand opening is on the 14th. The garage has 3 levels, but parking on the 3rd level is the easiest to get to the store. My favorite part is that they have those signs that tell you how many parking spots are left, just like at the airports! They have a great selection of Mossimo shoes and clothes =) Service is so friendly and everything is clean and organized! Love it! read more

I went in to this target tonight since it was close to where I went for dinner. I expected more from a merrifield shop. Everything was strewn about the store. Things were messy and all over the place. I went in to get a backpack for a hike I'm going on tomorrow and the camping/spots section was a hot mess. I ended up picking a backpack that I chose because the price was pretty awesome. Turns out it was hung on the wrong peg and was $20 more than what I expected. There was no way to know that because there are no price tags, and they had a number of Coleman backpacks on different pegs. Never a fun checkout. Walking from there to the counter, I stopped at a couple of spots - you know how it is usually with Target, you go in for one thing and leave with 20 - this is the first time I was turned off by how things were displayed and only left with my 1 item. The store needs to clean up its act and look like the rest of the Targets. I'll drive the extra distance next time and go to the Target in Falls Church. read more

Where to begin... I have never written a review but it just had to be done. It was by far the worst service and incompetent management that I had the pleasure of dealing with. On a black Friday, most people expect that you wouldn't get great service. I had expected to wait and knew that the store would be busy. I however cannot accept being lied to and accept plain incompetence on the management. I was at this store to buy an iPhone and was told that the line would be an hour and a half. So I figured I could do 2 hours. There were around 20 people in front of me and some were family members waiting with the purchaser. All the customers that were in line asked specifically how long it will take and also asked what phones were in stock. We were told hour and a half and that they did not know the inventory. We all ended waiting 4 plus hours in line. I was in line around 8:30pm and got out at 2am. People that were in front of me later said that they've been waiting since 6pm! So it all comes down to this: - lied about wait time -line was not that long that it should have taken 4 plus hours for people to get the phone -didn't announce when specific phones were sold out (we asked several times but all they said was we would have to wait and see or that they didn't know) later they said that they did make the announcement?! but no one in line heard this (again with lying and arguing) -very rude associates and management who yell at customers (who were in line for 3plus hours) while the associates and managers were grouping around the counter (even saw an associate using personal phone) -condescending tone of voice and world choices such as "my dear" "you listen to me" "go back" "you this and you that" -making excuses instead of apologizing for false information and bad mangement. -blaming others and company for lack of customer care The DM for mobile service? was present but nothing was done. We didn't even get a sincere apology. He just kept talking and talking about how there were other stores like this...how he was trying his best (with excuses and no apology) how there were other customers in similar situations and other Target stores (how is this supposed to make us feel better?) Nothing went right. After waiting for 4 plus hours they decided to take people's names so that they could call us (due to the inventory being low but trying to tell us that they were trying to give us a break by calling us). We all went to several "managers" asking for the exact same thing from the very begining. They specifically said that they couldn't do it (lying yet again). Even when they took our names and numbers they got the sequence all messed up. So we (customers) did the honorable thing and wrote the correct sequence of numbers so that we could respect the people that have been waiting for hours. Customers who trusted and left later came back and only found out the orders were all messed up because we made sure the sequence was correct. I am frustrated that there are so many people who shouldn't be managers working in this store and district. There were plenty of opportunities where they could have made this experience better but in the end they failed. They decided to argue with the customers and blame the system. We just wanted updates and wanted the managers to know that we are waiting and tired of being misinformed. I really didn't want to purchase anything from this store but when midnight passed I felt like I had to make sure I got phone. For those that are seeing this Friday morning, I hope you guys have better luck than us. The management needs A LOT of improvement. I think it took 30 mins per customer and there are only 2 computers that can sign you up. Of course when the associate has to go to break, there's only one person working. read more

I used to be in love with this Target and was guaranteed to get my shopping done without any problems. I'm not sure when it all started...all I know is that I'm not sure if I'll be coming back to this location any time soon despite the fact that I live only 10 minutes away. Problems Noticed: 1. So many missing items and nothing is re-shelved making it extremely difficult to make this place my go-to place to shop. 2. Extremely dirty and filthy...nothing is organized. And this is located in Mosaic District, surrounded by million-dollar town-homes. 3. Customer service line is absolutely a joke with lack of service present. I am standing by the Pizza Hut booth as I type this...been waiting for my husband for the past 20 minutes. He has been waiting to be helped as he's trying to pick-up his online purchases...and yet, he is still dealing with crap as I am finishing up this review. I am contemplating if I should call the corporate to file a complaint about this location as this is unacceptable to people who shop here all the time. With time being so valuable to all of us, Target needs to figure out a way to respect their customers' time--standing in line should not take the majority of the time during a trip here. Be expected to get zero shopping done here with wait time at least 20-30minutes to be checked out and/or be recognized by someone at the customer service booth. read more

Such a messy place! You have to go up like 50 million levels to get to this Target and once you get up there you discover that you really wasn't missing anything! I would rather just go to a Target with a regular parking lot . The store was also a mess with clothing all over the floor. read more

Target - Good to know! It's $60 at Harris Teeter. - Department Stores Near Me - Fairfax, Virginia

After a discussion with my BFF Mariah D. of Houston Elite fame, I have concluded that while this Target is superb, it is not actually a Super Target. A small produce section, packaged meats, and most other groceries you could want can all be found on the far back side of the store. Guest services staff is friendly, the Target cafe serves up those bombastic Pizza Hut personal pan pizzas for under $5, and the Starbucks crew is talkative and nice. The one minor complaint I have for this store is that the women's underwear clearance section is super disorganized. But, obviously, that's a first word problem if there ever was one, so carry on, Target. Thank you for coming in to our neighborhood and bringing me endless opportunities to spend money (but also save with the multitude of coupon options Target offers) 5 minutes from home. read more

Ever since I had my baby I feel like I kind of live at Target. Some other new moms and I were talking about the obscene amount of trips we take to this particular Target. I LOVE the parking garage - never have to worry about finding a close spot and since it's a garage I don't have to take weather into account if I make a trip out. Another LOVE is that in addition to the other food choices that seem to be at most NoVA Targets, this one has a Starbucks with lots of seating. I tend to go for the beauty/health, baby stuff, and grocery section and am always impressed by the variety. Tip: Take advantage of the free wi-fi - I need it when I am there because otherwise I have crappy internet service. The Cartwheel app is great for additional savings above and beyond their sales prices. Also, you can often pay for stuff online and have it waiting at customer service for pick up. I have taken advantage of this on a few occasions and it's been a lifesaver. Finally, it's always very clean, lines aren't long at check out and it's not hard to find someone to help you out as you are shopping. read more

I usually have a wonderful time when I come to this target. People are always nice and very helpful. However one day I come into this target on a cold night (cold as in 25F cold) after just having dinner with some of my friends. We were bundled and layered up since it was so cold. We entered target and it was pretty warm so we grabbed a cart and put our bundle of jackets in the cart. I spotted a really nice scarf in the entrance and immediately put it on. I loved it so much that I went straight to the checkout line and bought it. As my friends and I continued a casual rendezvous around target, it was almost time for us to go, so we then proceeded to the checkout line. I had already bought the scarf and my friend ended up getting a shirt. She paid. And we started to layer up again to leave. As we left the store I noticed security by the entrance. I didn't make to much of it. So we left, as we proceeded down the first set of stairs one of the gentleman who is at the entrance followed us down the stairs, he beat us to the bottom, and stood there until we reached the bottom as well. He stopped me and said. "We watched you not pay for your things." My friends and I were so confused. I explained that the jacket was mine and I had already bought the scarf. He insisted and said "no we have security footage of you not paying for your things." I dropped to the floor (which was embarrassing) and pointed to my bag. I started to pull everything out. Saying this jacket is mine(it was an arc'teryx jacket). This jacket is mine (a Columbia jacket). This wallet mine (a Vera Bradley wallet). And the scarf that I have on is from target but I bought it and have the receipt for it. After I finished my rambling about how everything in my purse was mine, the man who stopped me realized he was mistaken and mumbled something that sounded like oh okay sorry and just walked away. I know he probably worked for someone and was probably told to go handle a situation, but he had no name tag at all and he did not say specifically what he had thought I had not paid for. Maybe an employee thought they saw me steal. But no! this guy said they have security footage of me in the act of not paying. Well, if your going to use your so called cameras and security footage to ASSUME that I stole please take the time to rewind and watch me put all my stuff in the cart as I entered target. Because assuming makes an [ASS] out of [U] and [ME]. read more

I'm very excited that there is a Target in the area and this has became my go to store for everything items and more. The Target is clean and spacious. The layout is simple and I never had problem looking for things. The staff are friendly. The check out is decently fast. On the down side, I feel like this Target do not restock frequently. I love buying nail polish at target but this target has not restock their nail polish (especially the Essie brand and OPI) in awhile! They also haven't restock my face wash (Oxy). read more

Pros and Cons with this location. My 3 year old loves it here. He calls it the upstairs store. I always find stuff I need and don't need lol. Cons, the place is a bit messy, the toy section is incredibility messy. I get it, it's kids toys, they pick something up and put it down somewhere else. The OCD in me can't leave an aisle without trying to straighten things up and put them in the correct spot. It's overwhelming to say the least. I also find myself picking up clothes on the floor in the women's section and hanging them back up. My husband tells me to stop. The kids clothing area is messy as well and signs aren't clear. I see a sale sign hanging from the ceiling, but when I go to what's underneath the sign, there's nothing on sale. The woman's bathroom is the worst. I hate using it, it's disgusting and dirty ALL the time. It needs to be gutted and redone for sure. Will any of this stop me from going here, no because I love Target, lol My favorite section is the holiday area where they put up Christmas, Halloween, Easter etc stuff. I also like the $1 bin area. I like that they redid the wine area, it's much bigger and has a nice selection. They just need to clean up more and definitely gut that bathroom. I mean some doors don't even close and hooks are missing to hang up purses, ewww read more

This Target is just fine, located in the Mosaic district its sort of the beacon point. If you're going to this particular target you'll have to park on level 3 and then taken an elevator or escalator to the 4th level and then do the same thing while coming back down. If you're buying a bunch of stuff this could be a bit of pain. Generally since I've bought smaller items here that hasn't been an issue. Each time it just seems like this place is picked over and I don't know if its because of the sheer popularity of this location. read more

Always go to Target but this one has been inconsistent with customer service. Tried returning a few extra items from our registry so we could pick up other needed items. The service person seemed impatient and not helpful. At first she tried doing a no receipt return but I asked to look up the registry. She explained I had to do it and it's on some app. I told her Id try to look it up and she rudely commented "well I can't help you return it until you find it yourself" she then walked away to do other things. I stepped aside found what I needed and proceeded to someone else. Not sure if its just seasonal staff, but a real let down for my local target. read more

I'm so happy to have found a Target that lives up to my high standards as a former Target employee. I have posted previously about my awful experiences at Falls Church Targets (Seven Corners and Skyline locations). Luckily, this location is a world away. Items are generally in stock. Staff is generally very friendly and helpful. The aisles are clear and clean. Parking in a garage and having to go down the escalators with your cart is certainly an experience that took a few trips to get used to, but it's nice that there are plenty of spots, and I can get all of my shopping done close by without having to trudge across acres of parking lots. Keep up the good work, team members! read more

I really didn't want to have to write this review for Target but I couldn't hold back any longer. Don't get me wrong, I LOVE target and I will continue to go here BUT this target has a few issues. Starting with the pros, though: It's in a great location and it's really nice to be able to run errands before or after getting a nice meal or just enjoying the space at Mosaic. It's also really nice looking on the outside, the escalator area is really open and bright and the cart escalators were a fun new experience for the area when it first opened. There's a Starbucks at this location as well. And it IS a Target after all with the same faint popcorn smell and you still kinda get the mystical target feeling when you're here. But getting into the cons: The mystical Target feeling gets kinda overshadowed by how messy and unorganized it can be. I understand it's definitely not easy keeping a whole store running and looking perfect 24/7 and that a lot of the mess is often caused by customers mistreating the space. But more often than not, you can bet on finding either straight up garbage on the ground/shelves/displays or misplaced items, empty boxes, sorting containers, you name it. In certain sections, the items themselves get really disorganized, which makes it really difficult to find specific products and prices. I don't mean to nag or be THAT person, but it does make a difference when you're in the right section but you can't find something because it's not in the right place. Another note, I can't say much for the women's bathroom, but in the men's, there's always at least one stall or urinal that broken, water all over the floors, etc. Like, I've never experienced a Target like this before. All that being said, I do still go to this Target. I don't really blame anyone, management or the staff, because I know a lot of these things aren't directly their fault. But compared to other Targets in the area, this one just doesn't stack up. It looks nice on the outside, but you could have a nicer, easier shopping experience elsewhere. I'm hoping things can improve here in the future! read more

This target is a MESS. The clothing sections are less organized than an outlet mall on Black Friday. If you came here looking for something in particular, you will NOT find it here. Go to Ross. Go to TJ Max. Go anywhere else EXCEPT this DISORGANIZED target. read more

I had a HORRIBLE experience. I wanted to port my phone number from Sprint to Verizon, and activate a new phone with Verizon. I asked the associate if he could help me and he was very enthusiastic about it. I asked him how much the S4 for Verizon was, he told me "$150". Since this was comparable to what it was for at other stores, I decided to go ahead and do the activation through Target. The sales associate was very inconsistent in his selling demeanor; while he was good at making small talk (asking about my phone, what I liked and didn't like, my data usage), he had me enter my information into the computer, stating "I'm slow at typing". I don't know if that is normally how things work; but I thought for the sake of time, I'd go with it. I noticed on the display that the Verizon S4 had a price tag of $199.99. When I pointed out the discrepancy in price to what he had told me, he told me not to worry about it and assured me he would give me a discount. Before ringing up the phone, we had to wait for the receipt to print from the computer for him to scan. He was so caught up in conversation with the other associate on the floor that he ignored the fact that the receipt had printed. I waited patiently for at least 2 minutes before I pointed it out to him. At the register, he rung up the sale, and the total came to $211 ($199.99 for the phone, plus tax). When I asked him about the discount he promised me earlier, he re-rang it up and gave me $10 off. I was confused, because I was under the impression that the price for the phone was $150 (because that was what he told me!). I told him that if he made a mistake in telling me the price was $150 earlier, that was ok; I didn't want him to get into trouble by giving me an improper discount. Rather than apologize, he got annoyed and re-rang the phone up, this time for $211 again. I decided to go ahead and pay this amount because I figured he probably accidentally quoted the wrong price to me. After paying at the register (printing the receipt was an issue because the printer was out of paper, and he didn't know how to reload it), we went back to the computer to activate the phone. We started discussing the price of the phone again; he seemed "confused" as to why I thought the phone was for $150 when the sign said $199.99. When I told him that he quoted that price to me, he stated (with a smile), "Oh yah, I told you that because I didn't think you were going to buy anything." I was shocked, and thought maybe I had just misheard him, but then he repeated it. When I told him that was false advertising, he said "No, that's how sales works." I responded with "I'm sorry, but lying about the price of a specific item that I asked about is not sales." I have worked in retail, specifically in selling electronics and performing phone activations and upgrades, so I have somewhat of an idea of what sales means. I was most offended by his attitude; rather than being apologetic, he gave off an air of smugness, as if he had successfully tricked me into buying the phone and I couldn't do anything about it now. I told him I didn't want the phone anymore, and that he should reverse the transaction. He responded "Oh well, it's just one phone. Obviously, you can't afford the phone." I am in shock with the way he spoke to me. Having worked in retail, I understand how frustrating dealing with an angry customer can be. HOWEVER, I was very polite and respectful up to him up to that point. After he made that remark, I told him that with that attitude, he would remain working at Target selling phones. While I cringe at the fact I made such a remark (because it's so demeaning), I really do feel that I was taken advantage of, he took my kindness as a weakness, and that is why he went so far as to make such a remark. I am so uncomfortable with the way I was treated by the other associate that I have no interest in shopping in Target for anything anymore, let alone a new phone. I understand there is a great deal of pressure revolving around the need to sell wireless, however, I do not think that the need to sell should rise above the need for customer service. I was perfectly willing to pay the $199.99 for the phone, and did so, UNTIL the associate started giving me his attitude. At one point, he even went so far as to remark that there was a reason why he was the top seller in the district. While I am upset at him, I am even more so disappointed in Target for giving its associates this sense of entitlement; that as long as they make the sales, they can act however they want. I also wanted to point out that judging by my sales experience with him (inability to type, inability to pay attention to me), I'm sure that his sales ranking has more so to do with the number of people who need phones, rather than his ability to sell. read more

This location has been underwhelming. Twice I have bought milk that was past date (I know - I should have learned the first time) and the place is usually very messy, especially in the clothing department. I'm sure this is not entirely the staff fault as it is located in such a busy shopping area, but it is frustrating to try to find things when the aisles are so mixed up. Because of its prime location, I will still continue to frequent this Target, but I do have ones I prefer that are much further from my home. On a positive note, the employees are typically helpful at guest services and there is more than adequate parking. read more