My AC wasn't working yesterday so I called Certified and they said they would send a tech as soon…read moreas someone was available. I was so pleased that Jesse arrived at my home about an hour after I made my call. this was the hottest day we've had so far and it was a Sunday. The response time was excellent! Jesse looked at the AC unit and immediately knew what was wrong. he had the part on his truck and immediately began installing it. he worked very diligently to get the part installed and get my AC running smoothly. I was extremely pleased with not only his technical expertise, but also his professionalism, his diligence , and his pleasant demeanor. He reminded me that my contract was up for renewal and by renewing, I was able to save money on the part and the service call. Thank you Jesse and thank you, Certified!! Karen from Naples

They have gone down hill on customer service. Waited 3 months for an appointment for qtrly…read moremaintenance and they no showed. Then when I called they couldn't come for 3 weeks! Wait what? Why not tomorrow if I waited three months for you to come I shouldn't have to wait another 3 weeks! These appts should be priority!

My experience with Jorge from GC American Air left me extremely disappointed. I felt Jorge tried to…read moretake advantage of the situation by providing a quote of almost $1000 to replace an outdoor AC blower motor. To make matters worse, he mentioned that if I decided to postpone the repair until the next day, the cost would somehow decrease to around $800. This seemed highly suspicious, especially considering the fact that the part was still under warranty and I would have only been responsible for covering the labor charges. Thankfully, I trusted my instincts and declined his offer. As it turns out, the actual cost of the repair turned out to be a mere $225. The significant difference between the initial quote and the actual cost was truly shocking and disheartening. It was clear evidence of the company's dishonesty and attempt to take advantage of customers like myself. Overall, I am deeply disappointed with Jorge's lack of transparency and integrity. It is incredibly important for businesses to be honest and ethical in their operations, and regrettably, this company failed to uphold those values. Update: The response from Jorge regarding my review makes matters worse. He denies ever going to my property and misrepresents the circumstances (there was no other AC company that worked on this job - Jorge was the 1st one to come out). Jorge lacks integrity and is extremely dishonest. See pictures attached for proof that he was at my property. Stay way from this company. Just be honest Jorge and don't rip people off. I know you need to make a living as we all do. But be fair.

Great quality of service. Didn't try to sell me a whole new system like some other companies…read more Instead just replaced broken unit with the best compatible one for reasonable cost.

Timely installation and great communication and dare I say a very fair pricing. I felt so bad that…read moreit was so hot and the attic was so awkward for the installation. Oh when they make recommendations, take them!

From the owner: Exclusive Cooling Solutions is a firefighter owned HVAC company serving Cape Coral, Fort Myers,…read moreBonita Springs, Naples, Marco Island, and Fort Myers Beach. Licensed contractor, CAC1823575. We handle AC repair, new system installation, routine maintenance, ductless mini splits, heat pumps, and emergency service. Same day appointments available across Southwest Florida. Whether your unit quit overnight, your install is overdue, or you need a tune up before summer hits hard, we show up fast, do the work right, and clean up after ourselves. Honest pricing, no surprise fees, and techs who actually explain what they are doing. Trane and Lennox authorized. Financing available.

This is the second time in roughly a year I have used Oscars and Paul Plumbing. I needed a shutoff…read morevalve upgraded. The service and ease to make an appointment is outstanding. Because of water shutoff being required that would impact many residents besides myself I required a specific date and Time. They met that request to what I required exactly. The gentleman Who came to replace it was the same person who came last year for work I needed done. I'm sure they are aware but Ronnie is as nice a guy as he is skilled at what he does. Kudos to him. Their pricing is more than competitive and I feel even more confident recommending them to anyone that may need plumbing services. A great business.

Oscars and Paul has been servicing our home for over 10 years. We recently put our house on the…read morevacation rental market and when things go wrong and they do, Oscar gets his team out to our house quickly, they do a great job and he is always fair with his pricing. We just got a five star review BECAUSE of Oscar and his team. For us, Oscar has installed AC and a new bathroom as well as repaired everything from AC, hot water heaters, and anything plumbing related. Excellent company with excellent values and ethics.

Family A/C & Heating in Naples is well named. While an effective and superlative company-it also…read moreapproaches its customers as part of their family. And RICKY EXAVIER is a perfect example of this: Smart, personable, highly professional and willing to go that extra mile to help. Every single person at Family exhibits this same array of exceptional qualities -and Ricky shines among them. Ask for Ricky! You will not be disappointed

I have been a loyal customer of Family AC since 2005 and have always been impressed by the…read moretechnicians' professionalism. However, I am writing to express my extreme disappointment regarding a maintenance visit on February 2nd. During the six-month maintenance inspection, the lead technician pressured me to have my system replaced, despite my repeated and clear refusal. When we moved to my father's house to change a special-order filter, the lead technician remained on his cell phone in the living room, while I had to personally carry my ladder to the second technician in the laundry room. After they left, I discovered that I now need to have a ceiling painted and a retainer ring reattached to the ceiling. April 25th, I went to change my three-month filter, I found the existing filter smashed into the unit. It took considerable effort to remove it without it tearing apart inside. Due to these issues, I must incur additional expenses to hire a different AC company to inspect my father's unit to ensure his $120 filter was not similarly mishandled. The quality of service during this visit was a major disappointment and not reflective of the standards I had come to expect from this company.

These guys have been prompt and competitively priced. Having a new but in PC we needed a…read moretrustworthy HVAC Company. Glad we found these guys.

Found these folks through Yelp - chose them because their fee for a diagnostic visit was reasonable…read morebut not fake - anyone charging you a mere $20 to show up is going to get you on the back end. Charlie was great, quickly diagnosed the problem, saved me a bundle with a quick repair on an aging system - literally saved the day. Thank you Charlie. Highly recommend this reliable and honest company

wow, whats an awesome job they did to my Mom's air duct system! team came on time and spent almost…read more6hrs. pics before and after were like night and day! i would give them 10 stars! strongly recommend. agree with most of the reviews. thanks Ductz!

All ducts were cleaned sanitized Air handler cleaned…read moreSealed in air flowsanitzed Dryer lint cleaned out that had compacted along w the venting outside. Jorge ariel guillermo were great Very respectful and cleaned up any residue

They were supposed to get back to me about cleaning a drain line for the building, but they did not…read morecontact me like he said he would. The problem was not fixed at all.

Excellent customer service, quick and professional response. If you're looking for a…read morerecommendation, you won't go wrong utilizing Comfort Kings for all your HVAC repairs or preventative maintenance services.