Today we decided to visit the market and seen this place randomly! I love the concept of this place…read morebecause it's a perfect date to have with your partner and we did just that! You could do bracelets, necklaces, charm bracelets, phone straps, I think rings as well. They also have bulk stuff. Walking in, it was honestly overwhelming. There's just so much to choose from. The only reason we have 4 stars we because the service here could've been better. Me and my partner weren't greeted, we were left kind of confused and figured it out on our own. We finally asked for help and she explained it pretty well. Besides the okay service, the activity itself is actually so fun. I love the variety of beads they have and charms. There's gems, regular beads, all that you need. They all have different prices so watch for that. The prices around $16 each in US dollars. So it was actually pretty good for the fun you're having along with the cute bracelet you can make!

Not sure what the negative, or even 3 or 4 star reviews are about…read more I don't come here often, but always visit when I come into the city and visit Granville Island. I always score impressive pendants, findings, and sterling silver bails/findings at a great price. Great, friendly service too, at amazing prices, especially for Granville Island/Kitsilano. I was looking for blue fire/flame labradorite pendants, and I looked everywhere but couldn't find anything remotely suitable under $100. Upon walking into Beadworks, there was a display of crystal pendants, and they had a few Labradorites for $22! I quickly grabbed one, when a staff showed me a nearby dish on a display with more similar pendants. I found a gorgeous square briolette labradorite pendant for $32! There are tons of gorgeous, handmade pieces in their front window, I asked and was surprised at their reasonable prices. I asked the staff about silver bails, requesting sterling silver, and then showed me a square bin of many, for $4 each. I left with 2 stunning pendants and a couple of bails for $50, half the price of 1 single pendant in nearby shops. Service was helpful and friendly, despite being VERY busy on a sunny Sunday Labour Day weekend. I've since bought a raw ruby pendant, more findings, so this is now my go-to for new pendants and supplies from now. I cannot recommend their selection, prices or service levels, highly enough!

Perhaps I can't afford shopping here (with the exception of very special occasions) but the…read more magnetic poll towards sparkly vintage pieces had me at hello! Custom jewelry, Canadian made diamonds plus a sparkling case full of Edwardian and Art Deco vintage pieces. Sure, it's all fantastic, I'm obviously a fan, but why the 5 stars? It's the stories that were affectionately told to me that melted my heart: a cigar box engraved with a child's name circa 1933; a beautiful purple enamel locket with a picture of a lost lover; "Ladies Pinch" a locket for rouge with a mirror worn by ladies of the night, suffragette necklaces... I could have spent all day there! I was astonished at how sweet the service was. Suggesting I try on pieces, even though I was just browsing, sharing stories, even giving me advice on visiting as many jewelry stores as I could before making any decisions. They've set the bar high for any other jewelry stores I venture into that's for certain! And given me a taste for some bling :-)

I have the most beautiful and original sapphire ring from Era and I still get excited every time I…read moresee a new Instagram post even though I'm not even looking for anything anymore... sigh... :) They had wonderful customer service both in store and via email. Thank you, Rosemary, Althea and team.

This store is amazing, filled with keen, knowledgeable, friendly people with an awesome inventory -…read morematerial for every level of jeweler!! Family run, fun, friendly, helpful,,,, can't say enough

I love this place! The staff is ever-so-helpful and pleasant. They can assist and advise if you…read moreneed it, which I often do. The selection is fantastic! There are all kinds of price points that can work for any budget. I love to browse all the beautiful gems!

What an artist! I…read moredon't know anyone else who is able to interpret your creations and make it a reality.

Exceptional work at a fair price - here is the story of my Dad's watch…read more I went to see Alexandr about my father's 40 year old watch. It was not working and the crystal had fallen out and was broken. First he ordered and installed the new battery but the old watch still didn't work. So we set a budget for the maintenance and cleaning of the watch along with a new custom crystal. Then we crossed our fingers everything could be done within our budget and that the old watch had some more life in it. Alexandr called to say the watch was working and ready for pick up. What he didn't say over the phone was not only was the watch working but that the whole thing was restored! All the gold had been cleaned and polished (not a scratch anywhere) and with the new crystal the old watch sparkled and looked brand new. I was blown away with the fabulous restoration job he had done and all within our budget. Alexandr had listened and knew how important this watch was to us and he went above and beyond to get that watch to work again.

My family bought me some jewelry from this store for my birthday, but it wasn't my taste, and when…read moreI saw the gift receipt, my jaw hit the floor...seriously overpriced. I exchanged the pieces for store credit and looked for other items. Luckily there were Boxing Day discounts but few items that caught my eye. When I returned home, when I tried removing the price tag from the necklace, the clasp broke off the link connecting it to the rest of the necklace! I barely tugged it. I couldn't believe how poorly crafted it is. Now I have to go back to the store again.

First of all, I know I'm a little weird. When I was explaining what I was looking for to the sales…read moreassociate I definitely mentioned how my astrological sign influenced the jewelry I can wear. She didn't balk at that at all though and respectfully showed me items that matched what I was looking for. I really had such a great experience at this store! I didn't really know what to expect price- or style- wise, so I just came in to look around. I was browsing all the cases and every few minutes (the perfect amount, not too frequently or too infrequently) someone would ask if I wanted to see anything closer. They have items in pretty much every price range, and I think it is really cool that they have so many local designers. I will definitely be back and continue to stalk them on Instagram!

Great concept for a jewelry store - different designers from all over the world showcased in one…read morelocation. Located in Pacific Center its easily accessible via train and out of the rain. I bought a lovely necklace for the summer from a designer in South America? I can't recall the exact country but happily found it in the half off section and with the exchange rate it came to $18. Sold! Made of semi-precious beads, this will definitely be one of my favorite necklaces for the summer. It's where I ended up buying a souvenir from my trip. Service while friendly was more standoffish than I'm accustomed to. I would return however!

Coming from Toronto where we don't have this chain, I appreciated this place for what it is: A…read morejewelry store featuring stuff from various artists. There are various showcases and in each one will list the artist's name and their location. I saw many different places featured from local artists to a few from the States (LA, LV, HI) to other locales in the world like France, Italy, Costa Rica, and even Turkey. One of the sales girls told me that it's a family business and they have buyers go all over the world to purchase for the store. I *think* there were even gold jewelry as I saw a bracelet that was $600, so it's not all cheapie costume stuff! I didn't see anything I liked this time, but I loved the concept!

It pains me to give them this review because I had an emotional attachment to this store. Myself…read moreand my sibling and siblings-in-laws have all got their engagement rings from here. I got an engagement ring, the wedding band and an additional band a couple years later for an anniversary....all 3 were slightly different sizes but they said not to worry as there is a free sizing for each at any point. I then had 2 kids in under 2 years so I didn't want to get the free sizing as my fingers were not their normal size during pregnancy and I told them this when I went in and they agreed with with me. After my babies I took in all 3 rings to finally get them sized and one band had lost a tiny side diamond. When I brought them in they quoted me $800 - to size down 2 rings, replace a tiny side stone and they also said I had another stone that was cracked that they wanted to replace and then to clean it up they were going to rhodium plate it. I took the rings in on Saturday and he said I'd hear by Thursday but it actually took 2 weeks to even get that quote. I called and asked for a breakdown and told the guy (I dealt with the tall man with a shaved head - he is not who we dealt with when we got ANY of the rings or any of the times we were back) they always told me I had a free sizing and he said maybe that was the old way but you have to use it within 2 weeks of getting the ring. He was decent but a bit on the rude size that I'd expect free sizing a couple years later. But I was frustrated because if they said there's a free sizing in the lifetime then I didn't want to now pay $400 just to size down 2 rings....if they had told me this all along I would have done it right away. I asked for a breakdown and not just a total and the breakdown was ridiculous...it took a while and all he told me was the cost per ring. For example one ring had a sizing, a missing diamond and a rhodium played so that will cost $XXX. They couldn't just tell me the sizing cost $XXX, the 2 diamonds to replace would cost $XXX, the rhodium will cost $XXX. I absolutely didn't like the service from this guy so I took the rings back and I took it to another jewellers that we love. They sized all the rings, replaced the stone and they said they didn't see any other stones with a crack or issue and they polished it up...the total was $200 and my rings looks brand new. They also even gave me the tiny bit of gold out of the ring from sizing down. They were incredible and unfortunately I lost a lot of trust in Minichiello's. We have recommended them in the past but unfortunately, they don't seem like the sweet family run business that we loved...they definitely have a bit of a money grab when it comes to getting your repairs done their and they didn't stick to their word. I'm also still upset that they claimed I had another stone they wanted to replace when there wasn't. I'll still take it to a 3rd jewellers to see if they see anything but if not, that was a scam and I'm highly disappointed.

I had been looking for the perfect ring for a few months now to no avail. I had checked practically…read moreevery jewelry store in Edmonton and a few around Vancouver and couldn't find anything that existed that resembled what I was picturing in my head. I was looking for a three stone ring with a center sapphire, flanked by two diamonds, accented by a few diamonds along each side of the band. I finally decided to simply get the ring custom made and kept getting quotes from jewellers in Edmonton and Vancouver that were over twice the budget I gave them. Not to mention most quoted me for a center sapphire of 8mm when I only wanted 4mm. Some stores even told me that they could not get a 4mm princess cut sapphire or that one of that size would not look good and would be too small. Just when I was ready to give up, Minichiello came back to me with a quote that was only slightly above the budget I had given them. They even offered to bring in sapphires for me to look at, which were all gorgeous and exactly what I had pictured. They produced a wax mould of the ring within a week for my approval and the completed ring was done two weeks after. Unbeknownst to me, they tried to finish in a week so it would be ready in time for my birthday, but I was glad that they wanted to ensure the ring was perfect and didn't compromise quality for time. They even sized it down for me after I tried it on for a weekend, as it was warm the day they measured my finger. I absolutely love the finished result and am very happy with the quality of the ring, as well as the service! I have received so many compliments and I will not hesitate to have future rings made at Minichiello! Thank you so much Emma and Maren!

I'm writing this as a follow up to my previous negative review. The employee in question has since…read morebeen let go and the owner has gone over and above all my expectations to rectify the problem. He is very considerate, fair and I would highly recommend them. Make sure you see Thai Tran if you go in. He's the owner and he's wonderful. He followed up with my review and did everything he could to fix the issue at hand.

Warning...do not buy jewellery from malls…read more.. My opinion is that any time you see massive sales in a jewellery store you are looking at prices that are so massively inflated that they can afford to knock off a significant amount and still make enough profit to pay rent, salaries and advertising. This is what we saw when we were walking around Cap mall near the early stages of checking out engagement rings. I found the quality of the rings we checked out to be fairly low for the prices being asked. This was including a heavy sale discount. The staff was friendly enough, but everything else was a put off. One of the diamonds we were checking out was also so dirty we asked the staff rep to give it a quick steam clean so we could actually see how much, or little, it sparkled. Unfortunately, I can't say much more. We had a whole afternoon ahead of us and I didn't want to spend it here.