I had a squeeze-me-in appointment, and got in pretty close to the appointed time, with a very small…read morewait in the examination room. Dr. Rosenblum is personable and an excellent clinician. He had viewed my CT scans online when I was in the ER, so he knew my case. He examined, then presented the options and his recommendation. And we were on our way. Today he fixed my orbital blowout (yeah, that's what they call it) at Missouri Baptist Medical Center. Dr. Rosenblum came to see me prior to surgery, and not a lot of surgeons do that. A fabulous personal touch. He was friendly, yet all business and entirely professional. He came in saying, "You look great with your broken face," which was a helpful ice-"breaker"!! He reviewed all my pre-op tests results thoroughly along with my whole "chart," was upbeat, and inspired optimism and great trust in his skills. After surgery, he met and talked with my friend who escorted me to Missouri Baptist Medical Center (friend or family for the driving situation is required), and gave her all the particulars, spending a good piece of time to explain everything. Kudos for that!! All-around, a top-notch, first-class physician and surgeon!

This place is a nightmare to deal with. My insurance company even tried to talk to Kyle the billing…read moremanager and he wouldn't call them back. They will say they are working on things for you, but when you call them, they will say they were too busy. I tried to work with them for 2 weeks to get an appointment, but they kept saying they don't take my insurance even though the insurance company called them and told them they are contracted. I would NOT recommend them.

Shelly Lane from Dr. Park's office has walked me through every aspect of what it takes for my…read moreupcoming surgery. She is incredible!

I come here to see Cynthia Emily PA-C. She is very friendly and knowledgeable and she listens to…read moreall your questions genuinely. She explains in a manner to where you can understand the medical terminology. The office setting is beautiful and calming. The assistants and receptionist is very friendly and approachable. This review is only not a five due to the wait time. I had to wait over 30 min to be seen and that is never acceptable. Overall great office .

I just want to say a whole hearted thank you to everyone at St. Louis sinus center, Dr. Gould and…read morehis team. Everyone, every step of the way made my sinuplasty and turbinate reduction a great experience. Pre-op to post-op, every member of the team was attentive, friendly, and simply top notch. I am so happy I finally did this!

Dr Rachael Myers is the best. She is very knowledgeable, professional and compassionate…read more This was the best experience we have ever had with an ENT doctor, or really any doctor. We highly recommend her services.

Previously, I gave a 5 star rating, about 2 years ago or 2024…read more Today, I called and was told to set up an appointment on their website. As I wanted to be seen to have my ears cleaned, I thought it would be easy. The website was a no go, as the staff would have seen me in a week. So I dropped in or walked in as they now allow. The walk in process ended up taking about 60 minutes. Not terrible, but not exactly as expected. As I will be traveling and not back in town for a while, I wanted to get this done. I suggest and will do in the future, schedule with ample time and will see if that is any faster. The concept is great, but not well ex

This office was listed as one to switch to when my long time ENT doctor retired. Finally was able…read moreto get an appointment months later after the retirement notice. Showed up early to fill out the paper work then it was a waiting game. Finally after 2 hours, I said something - funny how once I complained it was my turn suddenly. After a 2 hr wait, the appointment took 5 min and I was informed that there had been an emergency the day before so those people were being prioritized into the schedule with the people who actually had set appointments. I recommend that if that happens again, you call and reschedule people instead of making them wait 2 hours. Needless to say I won't be back.

Bedside manner goes a long way. He has none! Rude and treated my husband like a drug addict when he…read morecouldn't get his pain under control right after surgery. Finally after several hours in recovery he comes in the room and loudy says "do you abuse drugs" ha my husband doesn't even drink he was just in a lot of pain and knows what works as this was his THIRD surgery on his ear. We were embarrassed and had never been treated like that from anyone. We would never treat someone like that so was very upset to be treated this way. He handed him a rx for 10 pain pills and stated "I've done over 500 surgeries and never had to give anyone stronger pain meds" then he very cocky like walked out. Needless to say my husband will not even go back for his follow up he just has lived with the still continuing pain in his ear. (This is the first time I've ever left a review on yelp and hopefully the last negative one I just felt strongly about sharing this so others can do their homework better than my husband did I took several weeks before posting this so this isn't a fast out of anger review. I tried to calm down from this whole experience and review with a clear head)

Sorry, but i leave honest reviews. For those saying this dr listens to your concerns and gives…read moredetailed explanaitions, that wasnt the experience my caregiver and i had. I came in because i have documented CHRONIC tonsilitis/strep/bronchitis to where i am coughing up blood, bloody tonsil stones, and lose my voice for months even with rinses and antibiotics. EVERY YEAR. Its worse every year. This dr astonished me with his contradictions. He said he needed samples/cultures, but wouldnt do them until 2 weeks later(sayIng he needed a tonsil stone, also) For some reason, he didnt do a basic flu or strep swab. Any urgent care would immediately. Why even go to a specialist if this is how youre treated? He poked out one of my tonsil stones, and said he could use it as a culture/specimen, but WOULDNT use it as the specimen though it was spit out into a napkin which i offered to retrieve, or offer to have him poke out another, as i had no problem sitting still as a statue for the examination, and they come out easily en masse. He said my tonsils are super small from all the damage, as did my previous surgeon. A 1 out 4, 4 being the largest. Then contradicted saying mine are just naturally small, with 4 being normal... what? Do you see what im saying here? (I already know for a fact, from my previous ENT who did my other surgeries, that theyre so small BECAUSE of the chronic illness, obviously, which we explained.) I was prescribed an otc mouthwash ive used for many years, not knowing its what he meant since he chose not to say the name. Im still sick, and need my tonsils removed still, which this dr is completely clearly not going to do, so i dont know why they stressed me out and wasted my time, exposing me to a waiting room of sick folks on top of it when i have a large surgery in just 2 weeks. I am so disappointed that this is the referral i was given, and this man COMPLETELY DISREGARDED MY MEDICAL HISTORY, contradicted it with his own beliefs, refused to do a single swab, and gave me a med i already have at home. Also didnt even send in one covered by my insurance, so i also wasted money. Im incredibly ill already and need surgery for a giant mass to be removed from my organs, i have chronic illnesss and am disabled, now on top of it my treatment for my severe chronically infected tonsils has been deferred by a man who seemed to not even understand a word of english being said to him. If you need surgery and its already been established by another ENT you no longer have access to, like my situation, heed my warning and dont waste your time here. Or see another dr here. The staff otherwise was kind and friendly. This man, however, is clearly in the wrong practice if he is willing to prolong someones sickness and suffering just because he doesnt want to operate- why even be a specialist in this field if youre using preventative measures when its already far too late? Im shocked and surprised by this blatant disregard of a patients health simply because a dr prefers not to perform a procedure that I WAS REFERRED TO HIM TO HAVE THE CONDITION CHECKED OUT, SURGERY SCHEDULED, AND COMPLETED. I literally traveled, in horrible condition, to this appointment just to be sent home without a single test done. It reminds me of the time i went to the hospital for a miscarriage and they didnt bother with a single urine or blood test or ultrasound to see if i needed a d&c. Bloody stones literally popped loose as this dr gently prodded them, and still no cultures were taken. No swabs. Im just flabbergasted at the incompetence. Im used to it, but wowwwww. Im supposed to go back in 2 weeks, but he shouldve just referred me to a dr willing to discuss my chronic tonsil problems that deeply affect me. I see no reason to go back, since he is not offering a solution, but bandaids to prolong the issue. Ill come back and add photos of my bloodied throat so you know this is not the place to go if you need your tonsils removed- no matter the condition, your medical history will be ignored and youll be prescribed an over the counter mouthwash that insurance doesnt even cover and prescription coupons dont even apply to. I would laugh, but my throat is still bleeding.

He was a disaster of a healthcare professional. The first time I saw him, he walked in with 2…read moreothers. I'm sitting there with 3 strangers standing over me. Dr. S introduces himself and goes straight into my medical history. I had to ask the other 2 why they were even there on my own. I wasn't there for anything urgent except being laid off from work, potentially limiting my good insurance to just 3 more weeks. He was so perturbed by this. Rather than offer any level of condolence for what happened to me or quick-action strategy plan as to what he recommended to be beneficial (or not) at this time, he looked at me like a pest. Refused to refer me to a speech therapist, insisting I come back when I "got things straightened out". I refuse to work with a Doctor that cares so little for their patient's wellbeing and looks down on them like Dr. Sanford.

Nicest doctor ever. Great surgeon, kept me in the loop for everything, making sure I understood all…read morethe complex processes. Did everything he could to help me, and so personable! Would recommend him and his staff to everyone and anyone who needs an ear doctor or surgeon.

Awful care! One of the doctors in the medical group (Dr. Lucas) came walk-in without introducing…read morehimself and just ask what do you want. After being scolded for 15 minutes and attempting to explain my issues while having him talk over me and repeating that I am too young for any of my concerns. While revising me physically, Doctor was rough and clumsy. I was turn around with the same prescriptions and even to fight for one that I truly need to avoid an asthma attack under an allergic reaction. Waiting on Lab results to see if I am too young for any thyroid problems or anemia. Don't recommend this doctor at all! Tried to change to a different doctor in same medical group but he is not receiving new patients. With this said, I am taking my business somewhere else. Even though this, there are several other doctors in these medical group, I don't know there quality of care, but the overall office and staff are always friendly and very helpful.

New appt with Dr. Larson. My main concern was that I would be rushed and not cared for. It was the…read moretotal opposite, Dr. Larson was very nice and listened to all my concerns. Follow up appt will be in a few weeks, if service is different I will update this review.