1. TAPS Exteriors

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Columbia, MO

TAPS Exteriors

5.0 (1 review)
Closed • 10:00 am - 4:00 pm

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5 months ago

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Precision Construction Services

Precision Construction Services

(10 reviews)

Discovered leak in the roof above a large bay window. Precision had done the roof 5 years ago. Matt…read morecame out promptly after my call and helped diagnose the problem. Apparently, a brick and mortar issue above the window/roof. Did some minor caulking/sealing and provided recommendations and contacts for followup. Most helpful.

Unfortunately subpar workmanship was done upon construction of the condominium that I live in…read moreresulting in leaking in the sunroom of my neighbor below. Certainly not precision construction who did the original work. However they were hired to repair the issue. Our association hired Jim Pellock at Percision construction to come up with an appropriate solution. These panels were put down last fall and that's when I started to express my concerns to our homeowners association regarding the workmanship. As the temperature rises the panels buckle significantly and omit a horrible odor that makes it impossible to open our sliding glass door and enjoy any breeze when it's above 75°. Upon complaining to Crescent Green Condominium Association, the response back from our management company diversified via our HOA, was that Jim suggested that I place a rug down on my patio to remedy the problem. Jim also offered me an additional option, of choosing a different type of surface for an up charge of $2000 at my own expense. Additionally, The surface is almost impossible to sweep with the broom and I even had to buy a shop vac to address just maintenance as far as leaves and pollen. I can live with that piece, however I cannot live with the smell nor the fact that as the temperature increases the panels buckle significantly. What is it going to look like when we hit 95°?

Continental Siding - Columbia Showroom

Continental Siding - Columbia Showroom

(3 reviews)

my wife and I were pleased with the work performed and the response to questions or changes we…read morewanted. The part that seems a little disappointing is the feeling after the contract is signed. They were very personable at first, then it felt like we are just another number. Examples- I went to the Continental booth at the State fair and was trying to find a hat which is free advertising for them. They had none but said my salesman could get me one. sent him an email and received a short response "I gotcha". Still no hat. I received an automated email from their president and of course you cannot respond to it. I was going to ask him for a hat. we went on vacation and when we returned we had a box from continental. I thought it was surely a hat. nope. a computer generated thank you note and a bag of cookies. no hat. we also were given a $500.00 friends and family gift card. I deemed that worthless because if you read the fine print on it you discover you must tell them about it before they give you your estimate for the project. we all know what that means. I actually have a friend quoting siding and was going to give it to them until I saw that fine print. two more points of discussion then I'll shut up. my daughter used continental for her house and were pleased. we even viewed her house during the sales presentation via online. you would think continentals referral program would come into play. I guess I didn't say the correct words like "we were referred by my daughter" for her to get the $250.00 referral bonus. Not sure. Last point. I still don't have a hat.

They did a great job. They cleaned up after and very polite. The siding looks great and it looks…read morelike a new house.

TAPS Exteriors - roofing - Updated October 2026

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