I stopped in and asked if any of the therapist had a long couch which I require for a disability…read more They never got back to me. I actually inquired twice and got no response.

The front desk staff is helpful, and the waiting area is clean and relaxing. My therapist Rachel…read moreLawley is incredible. She builds me up and makes me feel like I'm doing a great job. 10/10 recommend.

Wonderful group with caring therapist who are well trained and knowledgeable. The office staff is…read morefriendly and helpful.

As a therapist, Dr. Burge is extremely kind, insightful and a great listener. His method of…read morecounseling encourages openness and trust on the part of the patient.

Andrea is kind yet firm in looking inward and getting to the source of finding freedom and…read morehappiness within yourself. She is very encouraging, insightful, and practical. She was also extremely understanding when I had an out of my control circumstance and had to regretfully cancel an appointment last minute. After trying 4 different therapists, I finally am settled and very grateful to have found her.

I've been seeing Andrea for over two years now. I can honestly say, after years of "fake"…read moretherapists, she's a breath of fresh air. Andrea works diligently with you to find and express your authentic self. She doesn't shy away from giving me the tough love that I need to keep pushing myself to be the best version of me that I can be. For the first time in my life, I feel like I've got a champion behind me, cheering me on.

I came here in April of 2023 seeking help after the loss of my father and my twin brother within…read morethe span of 2-3 months in 2019. I had attempted to self medicate using alcohol which wasn't really helping. I was having trouble with my emotions and in general was trying to work through a lot of grief. To be honest I don't feel like I received any help or guidance from the therapist/counselor I was assigned other than I should seek the services of an alcohol treatment program which was very expensive. Ultimately for me anyway finding folks who would listen to me, and help me work through what I was going through made a huge difference in my life. I would have thought that would be the kind of help you would get from a practice such as this, unfortunately that wasn't my experience. Your experience or mileage in this case may vary or be different from mine, and I whole heartedly hope that to be the case. I haven't detected an ounce of compassion, care, or empathy from anyone I've dealt with here so its not a place I could recommend you go if your looking for help as I was.

I've struggled with depression and anxiety for as long as I can remember, and Leska with Shelby…read morePsychological Services is the first counselor I've seen that actually helped me. More than that, I'd say she saved me on a couple of occasions. The entire staff here is fantastic. Beth, the receptionist, always greets me by name and with a smile, and she's incredibly professional and efficient. Dr Spence is a child psychologist who specializes in neuropsychology and she has given me tremendous insight about my child. My counselor leska has also seen my oldest daughter and my husband, and they both think she's wonderful as well. If you need long term help, short term help, and want a staff that's kind, professional, personable, and incredible, please visit this office. I cannot say enough good things about these amazing people!

Honestly, this place isn't great. When you call, hold times are FOREVER, staff is very rude and…read moreacts like you're a burden because you called... However - David Coffman (my NP) is wonderful. I give HIM 5 stars. He has worked with me for years. Always calls me back in a super timely manner if I have questions (even ridiculous ones) about my meds. He has listened to me rant in our sessions (not supposed to rant in a psychiatry appt. that's what therapy is for) and seems to really care about his patients. Over the years, my mental health has changed and my needs have changed and he has always worked with me to find the perfect concoction. Thank you David! If you ever leave, I'm following.

DO NOT use them!!!They need a negative star review. I scheduled an appointment and was given the…read moreaddress for the Lakeshore location.I arrived and then was told that they made the appointment for the Riverchase location. I asked them if they could call them and let them that I was on my way and they did. I arrived and was told that they did call from the other location and that I would still be seen. I sat there for five minutes,was called to the window and told that the doctor was going go reschedule me!!!! Totally unprofessional office!!!!!I drove 3 hours round trip to not be seen due to their incompetent staff scheduling me with the wrong location!!!!

This practice sent the entirety of my records to a person who I don't even know. Her name is…read moresimilar to mine. We have different first names, different birthdates, different addresses. The records were sent in the mail...just regular mail...nothing secure. The receiver is a nice person who managed to find me and return the records. I called the office and the receiver called twice. I specifically asked for two of the doctors to call me. No one has reached out. I could only speak to the admin. Apparently she is also the compliance person. Not good. So HIPAA violation. I have reported this to HHS. Thank goodness I'm in a good place now. I can't even imagine the repercussions if I were living in an unsafe situation. Run, don't walk. Run.

Horrible experience. DR. RABBANI is the rudest medical professional I have ever had the displeasure…read moreof meeting. I have a history of ADHD. When I received my diagnosis at the age of 35, it was life-changing. I remember thinking "is this how the rest of the world views projects, work, discipline, and anything requiring focus." I finally understood myself. Unfortunately, I needed a fresh start after a few years of not taking my medicine. Dr. Rabbani only looked at forms that I filled out (which only asks questions regarding anxiety, depression, and substance and physical abuse) and had less than one minute conversation before refusing to prescribe Aderral. I even told him it didn't have to be that particular med, if that was his concern. He made me feel like I was drug-seeking and was very argumentative. He said I was diagnosed too late for it to be accurate, that ADHD is only diagnosed in young people!!! He says I dont have ADHD, that I have anxiety and depression. I asked how did medications help me in the past if I dont have ADHD. His answer was that cocaine would help, but that didnt mean I should take it. When I questioned further for understanding, he said "I cant make it any clearer that I wont prescribe Aderral." He would not take a look at the medical records I had sent to his office. He only made an assessment based on a skewed questionnaire that I filled out when I was stressed. He asked "do you have any other medical issues *glances in my direction* other than being overweight." I told him I have sleep apnea which can cause the high blood pressure I'm having, but that its currently untreated because my insurance deductible is too high. He immediately questioned "oh you have money for Aderral but not to fix the root cause of your high BP." Aderral is $15 a month vs. $5000 for diagnosis and treatment of sleep apnea. He accused me of refusing his treatment plans when I told him my insurance deductible is too high for therapy. No attempt was made to understand why I feel I have, or why two previous Psychiatrists diagnosed me with ADHD. He clearly does not understand ADHD because zero questions were asked once he honed in on anxiety. I have trouble focusing, forgetfulness, executive function paralysis, trouble with every-day conversations, eye contact, hyper fixation and other BASIC symptoms. He did not ask about any of this. I genuinely felt like this man thought I was trying to "score" some meds. He mentioned people sell it on the street and made a cocaine reference twice. I will take a drug test if you want!! I feel that he took one look at me and made an assessment. Overweight: must be trying score adderral to lose weight. Why would a PSYCHIATRIST be so confrontational? I feel attacked. Dr. Rabbani does not understand financial strain and is very judgmental and condescending. These are not good attributes for a psychiatrist. Thank you for stealing a $50 copay from me and whatever balance awaits because I havent met my deductible.

When I need my head shrunk, this is the best place to go! I…read moresee Dr Faber and he is fantastic. He's a straight shooter and I appreciate his open and honest feedback. I've also seen one of the nurse practitioners in the practice and he was great as well. I also have several friends who use this practice and they love it as well! The receptionists are all friendly and efficient. The building is large and comfortable, it feels like you're in someone's (large) home and I always feel at ease there. Like any successful practice, there is typically a wait to get in, so call early to get seen!

Went there for a single appointment. Spent twenty minutes going on about my life and all the…read moreproblems I faced. Called to schedule my next appointment a week later and was told they banned me from the premises without any further explanation. Helpful indeed.

every visit and every person is always so rude and condescending. a perfect example of how not to…read moretreat you patients.

Minus stars for me. I want to make everyone aware that theres been a lawsuit filed against GRAYSON…read moreAND ASSOCIATES in the past, that I'm sure ended up costing them in time and money. This page and the reviews is proof enough that they don't care about their patients. How many of y'all care to bring a suit against GRAYSON AND ASSOCIATES?