Andrea is kind yet firm in looking inward and getting to the source of finding freedom and…read morehappiness within yourself. She is very encouraging, insightful, and practical. She was also extremely understanding when I had an out of my control circumstance and had to regretfully cancel an appointment last minute. After trying 4 different therapists, I finally am settled and very grateful to have found her.

I've been seeing Andrea for over two years now. I can honestly say, after years of "fake"…read moretherapists, she's a breath of fresh air. Andrea works diligently with you to find and express your authentic self. She doesn't shy away from giving me the tough love that I need to keep pushing myself to be the best version of me that I can be. For the first time in my life, I feel like I've got a champion behind me, cheering me on.

I stopped in and asked if any of the therapist had a long couch which I require for a disability…read more They never got back to me. I actually inquired twice and got no response.

The front desk staff is helpful, and the waiting area is clean and relaxing. My therapist Rachel…read moreLawley is incredible. She builds me up and makes me feel like I'm doing a great job. 10/10 recommend.

DO NOT use them!!!They need a negative star review. I scheduled an appointment and was given the…read moreaddress for the Lakeshore location.I arrived and then was told that they made the appointment for the Riverchase location. I asked them if they could call them and let them that I was on my way and they did. I arrived and was told that they did call from the other location and that I would still be seen. I sat there for five minutes,was called to the window and told that the doctor was going go reschedule me!!!! Totally unprofessional office!!!!!I drove 3 hours round trip to not be seen due to their incompetent staff scheduling me with the wrong location!!!!

At first, my psychiatrist/nurse practitioner was really kind, caring, and considerate. Within…read moremonths, he started calling me to the back 30 minutes after my appointment was scheduled. He gave me a prescription for a med and it worked good and then the next refill, my current pharmacy changed manufactures and the it made me feel very sick. I called and left a message to let him know and he suggested that we send it to a different pharmacy which worked out the first time. Last month, he sent the med to the wrong pharmacy and I have been trying to contact him since. No response, the pharmacy reached out to him several times and he won't answer. Why would you put someone on meds and just stop responding? This med is horrible stopping and then starting again. I won't be back.

If I could give NEGATIVE 10 I would. Please, please, please do not go to this place if you are…read moreserious about mental health services of any kind. The VA sent me here for marital counseling and I quickly discontinued services because the counselor told my wife to leave me multiple times due to my mental health, not bad treatment. Then I tried to get my records for continuity of care for my psychiatrist and my VA claim. They tried to charge me $27 for 4 sheets of paper. They end up giving it to me for free after a 20 minute back and forth (one lady came to the front and said those notes belong to the counselor and she didn't think patients should have THEIR OWN records.) girl what...?! LOL. Anyway, I open the package and it's 4 pages of scribble scrabble. I called them back to make sure I was seeing what I was seeing and the office manager said that's how they do it and the notes are only for the counselor and not for any other purpose but to remind the counselor of the sessions. I said so if this is some sort of health care facility similar like going to the Dr. and they have notes, they would chart it electronically. Why would you not do the same because it's 2025....? How can my psychiatrist effectively treat me if she can't read what a licensed therapist is saying about my mental health progress?? She said oh well not my problem and hung up in my face. Not only was the counselor terrible at her job (and charting), the office is ran like it's stuck in 1982. I will be reporting them to the Veterans Advocate to remove them from the community care list. IDK why they would even send me to this low budget mental health place in the first place.

After 3 years of hassle with UAB Psychiatry, then 3 more with the infamous Grayson & Associates…read morewhich for some reason has a monopoly on mental health services, I was so blessed to find Pitts and Associates. You get a familiar family feed, the receptionist is so friendly and welcoming, and the doctors are compassionate & knowledgeable; not giving dangerous old fashioned meds or trying to make a quick buck. This isn't a pill mill if that's what you're looking for. They listen to the patient and aren't afraid to take you Suggestions into account.