Karen Gonzales at Allstate was wonderful to work with. She was prompt, responsive, and incredibly…read morehelpful in walking me through everything. She explained the details clearly, answered all my questions, and made the whole process feel easy and stress-free. It's rare to find someone who is both knowledgeable and genuinely kind. Karen put me completely at ease and made sure I felt confident about my coverage. Highly recommend!

Bad communication and not enough staff. They forgot to contact us and remind about the swallow…read morecombs, so problems kept happening. This is real, not made up. They keep getting chances but keep disappointing. Staff skills are uneven. Long-term customers are very unhappy -- please fix this or offer other options.

Aaron and his team are through professionals. They take the time to listen to your concerns and…read morerequirement and go out of the way to make sure they understand the needs. Their follow up too is beyond words. Outstanding customer service.

I recently purchased a policy from Farmers through Aaron Thach office. I worked with Catalina…read moreGargollo in the office and she's great! Catalina took the time to answer every single question I raised and captured the answers in emails so we have an audit trail. Throughout, she acted professionally, patiently, and provided excellent customer service surpassing my expectation! A couple times I called the office when there was no one to answer, likely everyone was busy. Shortly after, Aaron himself would call back to follow up which is rare. In summary, I would highly recommend Aaron and his staffs for any future insurance needs. Their level of service is a special among many.

Joshua Romano and his family have been awesome agents with my Farmers accounts for years…read more My car was stolen and they were on it. Thank you Josh, Caren Doyle

If you're looking for a local insurance agent you can trust, your search stops here!…read more We tease Josh about being the unofficial mayor of Pacifica for a reason. We've exclusively done business with Josh (and his Dad Mike since Josh was probably in diapers) for way over 25 years without a single hassle. The entire Romano family has been in the insurance business forever, and there is a comfort that comes with that kind of experience paired with great customer service. We recommend them to all of our friends! Pacifica is so lucky to have them in our community!

Not a big fan of insurance agents over the years, they are annoying and always selling their…read moreservices I'm not interested in, their normally hounding you down to buy policies and I get so annoyed when it goes from car insurance to the 10 other services they have and so on... however, ERICA... she was definitely a different agent, her professional experience, actions, customer care and communication is superb 100% fantastic. She really kept me up on point and did not over sell anything I was not interested. She listened to what I asked for and delivered. I left the state last year for vacation and my insurance expired and she made sure when I returned to get back on track and kept close contact to make sure my auto insurance was updated. Also when I do talk to her she's always professional and never sounds rushed, fake or rude. Thank you for bearing with me and keeping me insured.

Outstanding service by this great team!…read more Would like to give extra credit to Erika who went the extra mile to find the best auto insurance rate for me, communicated well about the important details, all very timely!

I have been using Eric Gee for all of my insurance needs for many years: auto, home, liability, and…read morelife. I also recommend him to my real estate clients. He is always responsive and helpful. I cannot recommend him enough! Every single person I have referred him to has thanked me for doing so. You will too!!!

Eric Gee is amazing and attentive. When State Farm canceled my homeowners' insurance, Eric was able…read moreto find me a suitable replacement. He is a terrific person, and very knowledgeable about insurance products offered. If you need help navigating the sometimes tricky SF insurance maze, give him a call and rest assured your insurance is in good hands.

Super awesome insurance agent Best in the business…read more Help my elderly mom that lives local Very well explains everything and makes sure you have a good understanding Resembles what great customer service should look like

Extremely dissatisfied with Jaymi's service. It seems like she is barely in the office. I called…read moreand asked to speak with her and was told I could not. I asked if she was in the office and I was told she is. When I asked what I am paying Jaymi to do for me I was informed by her receptionist that I am not paying Jaymi but paying State Farm. I'm going to change agents.

Mary was always a great agent and was always helpful with my insurance needs. Her communication…read morewith us was always very informative.

Have had different insurers over the years and my experience with Rob has been more that expected…read more Great rates, very responsive to everything we ever asked about or dealt with.

State Farm may be a well-known insurance company, but it is truly the agent who makes the…read moreexperience exceptional. In my case, Christy Baker has been nothing short of outstanding. She is incredibly knowledgeable, consistently helpful, and genuinely understanding. Christy goes above and beyond to ensure all of my insurance needs are met. She keeps me informed with up-to-date information on my claims and responds to any questions I have in a timely and thorough manner. Whether it's home, auto, or health insurance, there has never been a question she couldn't answer with confidence and clarity. Even when she is out of the office, Christy makes every effort to follow up as soon as possible, which speaks volumes about her dedication and professionalism. Christy is not just any insurance agent--she is truly the best. I feel very fortunate to have her support and guidance.

My review is for Veggy Tchamourlian, she was very professional in answering all my concerns in a…read moretimely and courteous manner. Veggy also gave me the best advice on qualifying for discounts. My home and vehicle are now both insured with State Farm. I am very happy and pleased with Veggy's kind and friendly work ethic. If you are in need of looking for a great partner to cover your insurance needs, Veggy will do everything she can to get those discounts for you, please feel free to contact Veggy at State Farm in the Bay Area (650.359.1203). best regards, Frances

Great customer service from these gals.....fast response and definitely worth looking into for you…read morecar insurance needs !

I wanted a second opinion on my current coverage. Lena Wong appeared with high ratings, so I…read morecontacted her first and it was time well invested since I did not need to contact anyone else. I came away with the sense that she genuinely cares about her customers' success. Thank you for taking your time with my questions, your candidness and honesty. She exposed a gap in my coverage and increased my awareness when interpreting my coverages and offered direction. Thank you Lena (and, go Eagles!...Washington Eagles!...it is forever Wash!) -Matthew

Nathan reviewed my Auto coverages and pointed out one major issue in my policy "I was…read moreunderinsured".. he helped me understand the importance of coverages and the possible liability exposure I had at risk. Let's just say.. after sitting and talking with Nathan (for an hour) not only was he able to get $15 more per month out of me.. I left knowing that I was properly insured! Oh and with an Umbrella policy of $1 million! Thanks Nathan!

Honest &trustworthy insurance agent! He gave me a good policy with excellent coverage and a…read morecompetitive premium.