Jacky Yip was fantastic to work with! He helped me set up my Home, Auto, and Umbrella insurance all…read moreat once, and the total cost was actually even lower than my AAA Auto Insurance alone--with comparable coverage! Jacky was incredibly patient and flexible with my busy work schedule, and made the whole process easy and stress-free. Highly recommend Jacky to anyone looking for an insurance agent!

I am very lucky to get help from Valentina and Aki! They respond very fast and helped me to solve a…read moreinsurance problem with detailed guidance on what should I do with every step of the process. Really appreciate both of them jump in in our difficult time and helped out promptly. Thanks again!

It takes them weeks to respond to emails, often requiring multiple follow-ups before finally…read moregetting a response. I emailed them on July 25 and finally got a response a month later on August 24. Communication is painfully slow and makes you feel like you're not a priority. On top of that, the rates keep increasing. My premium has gone up approximately 15% every six months, which is ridiculous considering how poor the customer service has been. I understand that insurance rates can change, but consistently increasing premiums while taking weeks to respond to customers is unacceptable. If you're paying more and more, you should at least be able to expect timely and reliable communication. Overall, I'm very disappointed with the customer service and the continued rate increases.

Aaron and his team are through professionals. They take the time to listen to your concerns and…read morerequirement and go out of the way to make sure they understand the needs. Their follow up too is beyond words. Outstanding customer service.

I was considering a home in Pacifica and had a ton of questions for Josh. The home had old…read moreelectrical among other issues and we talked through my options. I also drove by in person and talked to him, his nice mother and staff about other concerns I had about the home and was even able to get some phone numbers on people who may be able to help me if I pull the trigger for the home. Very nice people, I appreciate a family business as I come from one.

Joshua Romano and his family have been awesome agents with my Farmers accounts for years…read more My car was stolen and they were on it. Thank you Josh, Caren Doyle

I had an amazing experience with Wesley, he made sure everything was easy. one of the thinks that…read morereally was a huge help was he was extremely educational And toke the time to explain to me how the insurance works!! thank you wesley for your great customer service!! I hope you stay with this company your making a difference! have a great weekend!!

Tiffany and her team have been amazing. We had another team for the first 25 years that we lived in…read moreSan Francisco but they retired. We were assigned to someone else, but our previous guy highly recommended Tiffany and we switched to her. They are prompt and friendly with every question I send to them. Tiffany herself and I have a call at least once a year to go over our situation and insurance needs and change things, whether up or down, as is appropriate. I don't think you will find anyone better in the Bay Area.

We've been using Farmers for years with Eric being our agent. Due to Covid, he relocated to…read moreSouthern California with his family at the start of the pandemic and has worked remote since then and therefore met him only once when we first started using this agency. Despite the distance between us, Eric is very responsive via phone or email and he has Assistants in the San Francisco office who can also assist which relocated to the downtown area of San Francisco.

Eric Gee is amazing and attentive. When State Farm canceled my homeowners' insurance, Eric was able…read moreto find me a suitable replacement. He is a terrific person, and very knowledgeable about insurance products offered. If you need help navigating the sometimes tricky SF insurance maze, give him a call and rest assured your insurance is in good hands.

I've been a client of Jaymi's for many years and it is always a pleasure doing business with her…read moreagency. Since I have several different policies with her; I managed to have a "Senior Moment" and electronically made a payment to the wrong account. Amanda (the Angel ) figured out what I did wrong and got it transferred to the correct policy. I know that was a lot of work on her behalf and I want to thank everyone involved. It demonstrates what a fine team Jaymi has at her office ‼

Super awesome insurance agent Best in the business…read more Help my elderly mom that lives local Very well explains everything and makes sure you have a good understanding Resembles what great customer service should look like

Mary was always a great agent and was always helpful with my insurance needs. Her communication…read morewith us was always very informative.

Have had different insurers over the years and my experience with Rob has been more that expected…read more Great rates, very responsive to everything we ever asked about or dealt with.

State Farm may be a well-known insurance company, but it is truly the agent who makes the…read moreexperience exceptional. In my case, Christy Baker has been nothing short of outstanding. She is incredibly knowledgeable, consistently helpful, and genuinely understanding. Christy goes above and beyond to ensure all of my insurance needs are met. She keeps me informed with up-to-date information on my claims and responds to any questions I have in a timely and thorough manner. Whether it's home, auto, or health insurance, there has never been a question she couldn't answer with confidence and clarity. Even when she is out of the office, Christy makes every effort to follow up as soon as possible, which speaks volumes about her dedication and professionalism. Christy is not just any insurance agent--she is truly the best. I feel very fortunate to have her support and guidance.

My review is for Veggy Tchamourlian, she was very professional in answering all my concerns in a…read moretimely and courteous manner. Veggy also gave me the best advice on qualifying for discounts. My home and vehicle are now both insured with State Farm. I am very happy and pleased with Veggy's kind and friendly work ethic. If you are in need of looking for a great partner to cover your insurance needs, Veggy will do everything she can to get those discounts for you, please feel free to contact Veggy at State Farm in the Bay Area (650.359.1203). best regards, Frances

Great customer service from these gals.....fast response and definitely worth looking into for you…read morecar insurance needs !

I wanted a second opinion on my current coverage. Lena Wong appeared with high ratings, so I…read morecontacted her first and it was time well invested since I did not need to contact anyone else. I came away with the sense that she genuinely cares about her customers' success. Thank you for taking your time with my questions, your candidness and honesty. She exposed a gap in my coverage and increased my awareness when interpreting my coverages and offered direction. Thank you Lena (and, go Eagles!...Washington Eagles!...it is forever Wash!) -Matthew

Nathan reviewed my Auto coverages and pointed out one major issue in my policy "I was…read moreunderinsured".. he helped me understand the importance of coverages and the possible liability exposure I had at risk. Let's just say.. after sitting and talking with Nathan (for an hour) not only was he able to get $15 more per month out of me.. I left knowing that I was properly insured! Oh and with an Umbrella policy of $1 million! Thanks Nathan!

Honest &trustworthy insurance agent! He gave me a good policy with excellent coverage and a…read morecompetitive premium.