Rude, unwelcoming, and completely unprofessional. This was one of the most unpleasant barber experiences I've had. The barber was unfriendly, cold, and not the least bit welcoming. He made zero effort to connect or communicate clearly -- no consultation, no basic customer service, just a rushed and awkward experience. He spoke in technical haircut terms without explaining anything, as if every customer should already know. To make it worse, he didn't even offer the eyebrow service that's advertised on his own website. Nothing about the visit was enjoyable or professional. I won't be coming back and definitely wouldn't recommend this place to anyone.Quality is important but customer service would make a returning business..by the way the haircut is just ok read more

Just for reference I've been going to the same barbershop for three years and I've changed my hair style a few times. I came to Tapatcutz for the first time with a whole new idea for a hairstyle I wanted to tryout and beard trimming. Going off a photo celebrity reference Dylan (the owner) nailed my f***ing cut! Unfortunately for the other barber shop they lost my business because I'm going to Dylan from now on. Highly recommend scheduling an appointment with Dylan, was a super cool guy, young entrepreneur, and had great conversation. His gf even stopped in for a lunch date and joined our convo and we all had a great time! Great atmosphere, amazing cut, great conversation, for an affordable price. Can't ask for much more from a barber shop than that. read more

Staff very professional. Dylan took time making sure my haircut done to my liking. Price matches quality work done. Highly recommend this place will come back again in a month half. read more

TapatCutz - Ready to go to dinner. Thanks guys! - Barbers Near Me - Waipahu, Hawaii

My 3 boys have become regulars of Dylan. I live 30 minutes away, but do not mind traveling to his shop. His work is always perfect & exactly what my boys ask for. He keeps them looking clean, fresh & smooth! Easy to schedule appointments online. Don't wait til the last minute, because he gets booked up. Competitive pricing in a relaxing atmosphere. Thanks Dylan. Roops, Ricci & Rayson always look forward to their haircuts with you! read more

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I have been coming to TapatCutz for men's haircut since the business first started. I made a switch to this place first to check it out and have a feel for this place myself. Dylan is a new entrepreneur yet a seasoned and experienced barber/stylist. I am one who does not know the terminology when it comes to hair cutting. He was patient in explaining things to me. I also appreciated the safety protocols in place of making appointments ahead of time and texting when arrive in parking lot, then to be instructed when to come up. I also appreciated the cleanliness, simple yet professional feel of this space located in the heart of waipahu. I enjoy getting my haircuts at this place and started requesting to get my eyebrows done. I got positive reviews from friends and loved ones about it. Also, know that appointments may be backed up when folx don't show up on time. There were occasions in which my appointment was pushed back. I was patient and Dylan explained that previous appointments don't show up on time. For folx who place appointments, please do your best to show up on time. Mahalo. read more

Dylan is one of, If anything the best in the Waipahu area. One thing too is he goes the extra mile to get you looking all sharp for the week. Thanks bro! I'll be seeing you. Finally!, a reliable barber that is open even on the weekends read more

This is my favorite barber shop hands down! I had a struggle finding a good barber shop for a long time, but the wait is over. I have found Tapatcutz! I have been cutting my hair from this shop for a while now and I love how dylan cuts my hair with excellent quality and also the care and pride he takes in his work! I would like to thank Dylan for the service that you provide for us! Keep up the amazing work read more

TapatCutz - Haircut - Barbers Near Me - Waipahu, Hawaii

I'm a barber myself so i'm really picky with my haircut, I know the difference between a good haircut and a bad haircut and Dylan consistently gives a GREAT haircut! A LOT of barbers know how to do a nice skin fade but only a few know how to give a good layered haircut with the scissors! Whenever I have something important coming up like a business meeting or going on a 1st date and I have to make a good impression i'll be going to Tapatcutz because I know i'll be walking out of the shop looking clean! read more

TapatCutz - Barbers Near Me - Waipahu, Hawaii

Dylan is good with kids. He took care of my son. My sons hair was messed up, he fixed it & my son loves it! He refuses to go to anyone else.

The barbers here are rude and disrespectful. My son got the most crooked fade from this place. The parking lot is awful and the service is worse!! Go to Dakine or The Barbershop don't waste your time and money on this rude talentless chop shop!! read more

SERVICE & CONSISTENCY are two important factors when finding the right "anything" in life and Dylan continues to hit these every time he services his clients. This will now be the 3rd location that I have been to with Dylan as my barber after discovering him on Instagram a couple months ago and quite frankly, he's always adapted and never let the inconvenience of location change hinder his services. If he decides to start cutting in his garage, so be it... I'll be there! Dylan is friendly, thoughtful and engages in conversation the entire time. This is something I've noticed with ALL of his clients. Case and point - we've experienced a couple different cuts together and although I trust him whole heartedly with any cut he does, he always makes it a point to ensure what he'll provide is something you as a client WANTS at that very time - he'll never assume. The location might be a little difficult to find if you're unfamiliar with the area but once you do find Dylan, you'll know why he's a "diamond in the rough." Right upstairs from the Waipahu Florist and behind Bank of Hawaii - it's not that difficult... just come early Easy scheduling system via Square - accepts cash or card. Clean atmosphere and surrounding neighborhood with ample parking. Dylan is young, energetic, local barber - yet already established probably in due part to my recommendations - that I can sometimes not get an appointment for my preferred date and time. Remember - service and consistency. You won't be dissappointed! read more

One of the best cuts I had here on island. Dylan provided me a great fade and line up. It's been a minute since I had a good cut and he managed to pull off a great product. The covid precaution is very well managed and they provide a safe environment for appointments. read more

Nice OK walked over because they said they were open, but they are closed at 5:30 PM. At least put on the website by appointment only so that people know and they don't waste their time. read more

i dont know what people are talking about! this place is amazing costumer service and amazing haircuts

If I had to give no stars I would, but he cut my hair exceptionally and the way I wanted to, no problem. But this review is a fair warning to all you new customers. This barber is way too uptight when it comes to his policy of having people wait outside, and in their car. So, my appointment was scheduled at 11:15. I arrive 10 minutes before my appointment and text "arrived" to the specific phone number, as directed on his scheduling page. I did not get any reply within the first 5 minutes of texting, so I text arrived again. And yet again, no reply and it's been already about 10-12 minutes. Mind you I did not drive to my appointment (as I do not drive) and my brother was nice enough to take some time out of his day off to give me a ride. So I tell my brother I will just wait outside of the shop already hoping he will know that I am here. By the time I get upstairs I can see through the door that there is still a customer being serviced. In my head I'm like "Ok, no big deal, I understand he may have been late or little behind, but the least this barber could do is text back to let the next client know he is still with his previous one," at least out of common courtesy. And also the fact that I showed up early 10 minutes before. Anyways, after the previous client walks out, (and I am still waiting outside), I finally get a text at "11:38" to come on in, sanitize, and check my temperature. I walk in maybe two minutes later and notice he is still sweeping the floor and trying to prep everything. He tells me to sit on the chair. He then asks me if I was the person waiting outside of the shop. I then reply, "oh yeah I was, I didn't know if you got my text or not that's why." He then says, "Oh well next time, you're going to have to wait in your car, you can't wait outside, I don't have a waiting room." I didn't think he was upset or anything so I jokingly said and with a smile under my mask, "Oh, why, Do they not allow people to wait outside here?" He then replied with an extremely STERN and ARROGANT tone of voice, "NO THAT'S MY POLICY." I then went on to apologize to him sincerely, and he had NO RESPONSE whatsoever. He then resumed to put on the barber cape on me and there was a sense of tension because he was putting it around my neck very swiftly and forcefully. I was extremely uncomfortable for a good 20-30 minutes into my haircut with this barber and not one word was coming out from his mouth since I had apologized to him. All in all, I definitely DO NOT RECOMMEND going to this Barber TapatCutz if you want a barber that's kind and professional with the way that he talks to his clientele. I get that it's your business, but I really don't see your rationale for having people not wait outside when it's a public area. And to put it into perspective, what if your clients don't drive like me and they catch Public transportation or ride a bicycle to your shop? Now where will you have them wait! I have never been so uncomfortable with a barber in my life until I got my haircut here. I will be going back to my previous barber. read more

I stumbled upon his IG and decided to give it a try. I was extremely disappointed. Haircut was alright but that's not even why i'm rating this place so low. The owner who cut my hair was probably one of the rudest guys i've ever met in this line of work. Aside from myself, I witnessed him getting mad at other newbies who weren't aware of the wait outside until you're called in policy. He had an extremely bad attitude the entire time and it just didn't feel like a welcoming place. It's located in the west gate center in waipahu. If you're not familiar with this place, it's definitely a sketchy place to be after a certain time. If that was the theme he was going for when opening this new shop then he definitely succeeded. Find another place to get your hair cut. read more

If you're looking for an amazing barber with awesome customer service this is the spot to go to. Dylan never disappoints when it comes to cutting my hair. On top of his exceptional skills cutting hair, he makes sure his clients are left feeling good and comfortable. It shows he truly cares about each and every one his clients. His shop is nice and cozy and is located in a nice little complex. With that being said if you're in search of getting a nice clean haircut Dylan is the man to bless you with a fresh cut. read more

Hands down one of the best barber shops on the island, especially with everything going on with COVID, Dylan always makes sure that proper precautions are taken to keep everyone safe. Other than that, after getting your haircut, you'll be walking out confident and solid. You will only ever receive quality hair cuts when you go to Dylan. This will always be my go to spot whenever I need a fresh fade. read more

TapatCutz is the best barber on the island in my opinion. Completely professional and puts in the effort into how you want to cut your hair. The place is super clean and has really good vibes. Also, very friendly and kind towards people. Definitely getting your moneys worth out of it! read more

I'm honestly picky with who I go to when it comes to cutting my hair but the barber here is just awesome he really took his time in making my haircut look super nice and just shows how passionate the barber is in cutting hair to perfection if your ever in the area I highly suggest going here!!!!!!!! read more