We just moved to Whitehall from California and were referred to scheids plumbing for our plumbing…read moreneeds. They did such a great job that I felt it necessary to reach out and let others know how professional and dependable they are. The staff was wonderful and the technicians know their job. I will continue to use them for our plumbing needs in the future and I hope you would too.

I called to have new toilet installed in my home that I was putting up for sale. The plumber they…read moresent out was sooooo unprofessional. Because this particular plumber they were sending over had serviced another house of mine before, I allowed him to work without me being there. I trusted him! This house had been totally repainted; was clean; repaired; re-landscaped; and ready to be put on the market when the plumber finished the toilet installation that day, this one job! However, when the painter stopped by on the afternoon after the toilet installation, he found this roomy bathroom a mess!! Not only was the floor very dirty as you came into it, but also he found that, in the process of installing the toilet, the plumber had scraped up the wall adjacent to the toilet, marring the newly painted wall! So, the painter called me very upset, having just finished painting it days before. However, he told me not to worry, he would clean it up and repaint it, free-of-charge. However, after the painter cleaned up the bathroom and before he repainted it, he took pictures of the wall and sent them to me. Immediately, upset, I called Scheid's office and spoke with a woman whom I had gotten to know quite well over the years of using this plumbing/ HVAC company, explaining the problem. She said she found it unbelievable. I said the same after my years of experience with this company, but the pictures were the proof. Plus, the painter had no reason to lie; I had already seen his finished product!! Then, I asked to speak with the owner, Dan Scheid. She told me he was not there but said she would give him a message. Also, I got the information to send Dan copies of the photos. After all, the photos were proof of the wall being marred after the toilet installation. I sent Dan Scheid the photos, but when he called me back, he was very defensive and rude, saying his plumber would never have done that! He said he had a picture of the completed installation and sent it to me. Then, I understood why he was believing his plumber and not me. His plumber had taken a straight-ahead photo of the toilet with the adjacent wall showing no marring. The reason it did was because the wall is longer than the photo shows, and the plumber made sure to take the photo close enough so as not to be able to see the marred wall!! Although I had been a long-time customer for my home as well as my business properties, who had never complained, and to his credit, never had a reason to before. However, even though I had sent Dan Scheid the photos of the marred wall attributed to his plumber's carelessness when he called me back, Dan, the owner, chose to have a very poor attitude toward me about the incident where his plumber not only created a mess but also marred the newly painted wall, causing it to need to be repainted in order to be put on the market to sell!! Therefore, my only recourse was not to pay the bill and to not to use their services anymore! Believe me, I did not and have not since!! NOTE: Although the plumber's photo will not load for some reason, I am including the photo of the marred wall that happened during my toilet's installation

Worst plumier around, left and said he didn't have time as I had water coming out all over floor!read more

Mike was dispatched to replace the ailing trap under an ancient laundry sink. It would have taken…read moreme a day, but it took this guy about a half hour. He was personable and professional, and left the area nice and clean. I'll use this company again!

We did not know who to contact in the area since we live out of town so we contacted Chuck. First…read morephone call was the office girl complaining about Chuck himself since they were so busy (he just had open heart surgery, they are so busy). That should have been my first clue. I called and asked if they did a tune up or could make a house call and see why our air conditioning wasn't working. We made an appointment date on a Wednesday and he never showed up. This is a rental so we had to tell the renters to plan on Wednesday and adjust their schedule for Chuck. I called Chuck and he said they ran out of freon and he would make it there the next day. He did come the next day and said he found 1 small leak and loaded it up with freon to the tune of $232.00 dollars. The next day the renters told us it wasn't working and not cooling down whatsoever. So we called Chuck up again and made an appointment for him to come again. He filled it up again and the renters told us that no way was it working so I called him and said, you need to find out why it is leaking. If you have a pail full of water and it all leaks out, you find out where the leak is for heaven's sake, you don't just keep filling it with water!!! Plus the renters said the fan wasn't working so I mentioned that and they were familar with the HVAC industry and said, he wasn't doing what he needed to do. So FINALLY he figured out there were 2 valves that had leaks and said it would cost us over $500.00 to fix (the valves themselves were only $100.00) but he said, he doesn't know what he will run against. We are upset, we called him to investigate and determine what our problem was, he just did an easy fix he thought and charged us $232.00 and that didn't last a 1/2 day. So that is like flushing down $232.00 down the toilet. When we called again to say to forget it, he said - well haven't you ever made a mistake before.

Very friendly and professional. This company was the first to respond to my inquiry. I mean like…read moreJimmy John's...FREAKY FAST!!! Honesty, integrity and very skilled. They explained everything to me who knows nothing about all this! Thank you thank you so much for making this a great experience.

We had a plumbing emergency over the weekend, they answered the phone right away and came out the…read moresame day. Excellent communication. Would absolutely recommend.

I contacted Lasco when my 20+ year old water softener stopped working. Their repair person arrived…read moreand without touching the equipment, told me it would need to be replaced. He did a water test and then wrote up several quotes that started at over $6K and exceeded $10K on the high side. I explained (and he saw) that the house was already plumbed with a working bypass and drain line. I also told him that their quotes were much higher than all the research I had done on replacement units. He told me they were " a bit more because they are a 'larger company' ". He also charged me the standard $100 service fee - So I essentially paid them for a "sales" call! I ordered a 48K grain system with 10% cross-linked resin and a Fleck 5600 control head for $750.00 from an online plumbing supply store with great reviews. I then ordered about $50 worth of water lines and a few PVC fittings. In 30 minutes it was hooked up and working perfectly. I am all for buying local. But I cannot comprehend what Lasco could put in their resin or what type of controller upgrade they can offer that justifies a price $5,000 more than I was able to obtain. There would be, at most, one or two hours of time needed for installation. I would encourage anyone needing a water softener to check around before agreeing to pay such an outrageous amount from Lasco. It upsets me when I imagine my parents or other vulnerable people believing these guys and agreeing to these crazy prices.

Lasko workers talk a good game but are not good at what they do and their…read moreprices are unreasonable, greatly inflated.

My hot water heater blew out the day before Thanksgiving…read more My warranty company gave me the run around and never got around to fixing it . I called Chad on a Wednesday evening and by Thursday afternoon he had a new one installed and running. It took him 3 hours to do what my warranty company couldn't do in 2 weeks. THANKS CHAD AND CREW YOU ARE AWESOME AND VERY RESPECTFULL !!!!

From the owner: Licensed Plumbing Contractor in the State of Michigan with over 14 years of experience in the…read moreplumbing and construction field. Knowledge of and experience in residential plumbing, commercial plumbing, as well as other water and irrigation systems.

Okay, these guys were over and above on everything they did with my small restoration project. Not…read moreonly did I get treated nicely on the phone and in person, but they even send great letters and notes along the way. After the project I got a really nice letter from the owner, Jon Palmer. I thought I was good at customer service with MY job, these guys were ten times that. Amazing!

From the owner: Since 1997, Multi Serve has provided residential and commercial contracting services. In early…read more2000, we expanded the business to include full service Bank Owned Capital Repair. In the ensuing years, we integrated licensed employees to form our Mechanical Division specializing in HVAC, electrical, plumbing, and boiler service. As Multi Serve continued to grow, their highly qualified technicians allowed them to expand into the Insurance Restoration market; servicing properties after water, fire or storm damage occurs. From 2014 to 2015 Multi Serve added offices in Wisconsin, Illinois, and Iowa. Today Multi Serve operates seven fully staffed offices across the Midwest. The dedication into each job has given Multi Serve a reputation for outstanding service, communication and quality. Since day one, Multi Serve has been passionate about providing the best service experience possible to its customers and continues to do just that with every new office that opens.