I did not hire Mr. Reese, but my grandparents did (although I am putting this review under my…read moregrandpa's name, as he was the customer). They have a leaking pipe in their bathtub and contacted him about getting it fixed sometime this week. He was supposed to be there on Tuesday (3 days ago), yet never showed up or even contacted them as to why he wasn't there. He called the next day or the day after (not sure which one) and said that he changed his phone and had forgotten to write the appointment down, and would be back again this morning at 10am. While he did actually show up this morning, he was around 30 minutes late. He didn't do anything for them except rip apart the drain in their bathtub and render it useless, so now they can't use it. He said that he would be back around 1 o' clock today to continue working on it, but it is now 3 and he hasn't shown back up or called them again. Additionally, he won't pick up his phone when my grandparents try to call him. I decided to look Mr. Reese up online after that which is when I found the numerous horrible reviews about him both on here and on the website he's associated with (Better Business Bureau). It's a good thing they haven't paid him yet (as he hasn't actually done any work for them), what with other reviews saying that he either stole their money or parts. Needless to say, they won't be paying him or letting him come back, in the event that he does try to. If I could give zero stars, I would. Please do yourself a favor and do not do any business with this man.

I just called DA Reese for a boiler problem. I told him another HVAC service had just come out and…read moredidn't work on that brand of boilers. He told me "If they wouldn't work on it I won't either" And hung up on me. He did not offer any other recommendations or names of other companies. He just flat out hung up on me. Do not use this service. They are absoutely unprofessional.

The work was done fast, affordably and comprehensively. We talked to 4 companies first. We also…read morecalled references and this was the best. Our furnace went out and Trinity came that night with the best price and returned to install it that day. They didn't try to upsell us on anything and also returned to check and tweak a few things one more time. Very trustworthy and hardworking.

I had a HVAC company for years they added central air to our mobile home furnace 6 years ago and…read moredid a good job. When my furnace was not running right I called only to be told that now they joined a larger company they do not do mobile home furnaces, really a furnace is a furnace right. So I needed to find another HVAC company. I called Trinity Heating and cooling solutions. Zack was not concerned if my furnace was a mobile home furnace at all. He came, fixed what was going on and we decided to get a new furnace. Him and his crew was here today on time like he promised. I had to leave for an emergency and when I got home everything was done and cleaned up. Very polite, knows what he is talking about and is dependable. Thank you Zack and crew for the great job. Joyce R

very impressed -very helpful -beyond expectations !!!!!…read more we had a service guy from another company starting with an "h" in ludington come three times. they raked us over the coals. premier heating and cooling found the problem - fixed the problem- explained the problem and it only took one time. brandon is very knowledgeable and took the time to help us maintain our furnace. i totally recommend this company ! don't go with the "h" company in ludington.

Joe K. just completed a visit for some routine and required maintenance on my Lennox residential…read morefurnace. He was outstanding. Personable, professional, courteous and very clear in his description of the recommended maintenance. I agreed to the maintenance work and received a thorough explanation of the completed improvements. I'm very pleased w/ Premier's quality of maintenance and find their service to be one of the most valuable expenses I have in the upkeep of my home's HVAC system.

The two guys arrived promptly on time and installed a nice Kohler toilet and redid the seal on the…read morebortom and the valve on the back almost 2 hours of work by two guys and a new toilet for 575. They were friendly, did a great job, cleaned up afterwards perfectly, and charged a reasonable price. Highly recommend will be using their services when I need plumbing or electrical work on my house.

Ongoing nightmare , no heat upstairs due to not installed air returns !…read more,,o,,Star is my review !!!!

I like Andy. He knows what he is doing. Our dishwasher was leaking and he put in copper pipes so…read morethe mice could not chew through the rubber ones...

All these bandits were missing was a mask and a gun! The Cadillac tech was in my house for under…read morean hour to address a furnace issue. $130 to show up. Plus $175 to diagnose the problem. Plus $126 to replace a fuse! $431 total. When I called to express my concerns (twice) I was not permitted to speak with a supervisor, was advised the CS rep would fill out a form and be the 'go-between' and I would hear from them in 5 days. Was further advised that Moore doesn't charge by the hour...they charge by the 'job'. Three jobs in under an hour! A $2 fuse! One of their competitors advised they would charge $125 service fee...and $125 an hour. That's $250 vs. the $431 Moore charged me. (The only reason I went with Moore because the TC location did a nice job 18 months ago quoting and installing central air here). I feel as though I was treated very unfairly by the Cadillac office. ADDENDUM--it gets even better! After about four days I received a call from Travis, a supervisor with Moore Mechanical to discuss my complaint. All Travis did for nearly 20 minutes on the phone was try to justify over-charging me for a standard visit and a fuse replacement. This went (ridiculously) on and on, as he attempted to explain to me why this service (in a rural Michigan county) costs THREE TIMES what the same service costs me in suburban Chicago, how the service call was really THREE functions that took place in just under an hour. 1. Arriving $130. 2. Evaluation $175 3. Replacing a fuse and removing a safety switch $126. So...Travis' implication was that I could have refused services #2 and #3 and paid ANOTHER vendor ANOTHER service fee to start all over. Also that if the service had taken 2 or three hours (it didn't) the cost would have been the same...so I actually was not understanding the "value" Moore was providing! Silly me! Finally...after I heard "I'm sorry you feel that way" three times, and realized I was not going to receive any consideration, just more lip service, I politely ended our conversation. THEN their service tech called me....for 'round two' I suppose. I was done. Anyway....it's long and windy but I feel as though other consumers should be aware of the "value" they can look forward to when dealing with pricing that is strategically designed to serve only one purpose....to enrich Moore Mechanical.

We rented a portable restroom trailer for our daughters wedding and this was a wonderful addition…read moreto the venue. Our guests enjoyed the the very clean, updated, beautiful decor, full service facilities and mostly the air conditioning. We will definitely use these services again! The staff was very kind, informative and professional. Thank you very much. I will definitely recommend this company! Thank you Sharon

The worker was completely rude and unprofessional. As a staff worker at a silver lake event, I used…read moreone of the Johns while the worker was nearby. He loudly patronized me while I was in there to someone else using the potty potty for "not asking him if I could use the porta potty while he was cleaning it". 1. There were no signs out indicating the porta pottys could not be used. 2. If he had that big of a problem, maybe he should have communicated that I had to wait as I was walking up. 3. Who treats someone like that?