Used Bo several times for all our appliances. Very friendly and knows his stuff. Worked on our…read morestove, refrigerator, microwave and dishwasher. We have recommended him several times to friends and they were all pleased with Big Lakes service. Will continue to have them be our go to appliance repair service. Manufacturers make these appliances to only last a short time so having a trusted service company is a need today with the rising cost of ALL appliances.

Bo misdiagnosed our dishwasher which resulted in a flooding in our kitchen. We have called/emailed…read moreand he will not respond. Another technician that he sent confirmed that Bo made a mistake. Not a trushworthy business, they do not stand behind their work. I would strongly recommend using someone else - if something goes wrong, I wouldn't not expect them to cooperate.

If I could give Metropolitan Appliance Repair zero stars, I would. I own a Bosch dishwasher in a…read moresummer home that is less than 18 months old and has been used fewer than 20 times. Unfortunately, it stopped working. When I contacted Bosch, they provided a voucher that would cover all repair costs and informed me that Metropolitan was the only authorized Bosch repair provider in the Mears area. Metropolitan came out and performed repairs, but the dishwasher still was not functioning properly. They returned two or three additional times and eventually told me the issue was caused by excessive suds. I followed their recommended procedure to eliminate the suds, yet the dishwasher still does not work correctly. When I contacted Metropolitan again, I was told they would no longer service the unit and that I should call Bosch to find another repair company--even though Bosch is covering all repair costs through their voucher program. As a result, I now have to start over with Bosch and hope they can locate another authorized repair service in the area. If they cannot, I may be forced to pay for repairs out of pocket, which is ridiculous considering Bosch has already approved and offered to cover the repair expenses. What makes this experience even more frustrating is the extremely poor customer service I received from Metropolitan. After multiple visits, no resolution, and being told they would no longer service the appliance, I felt completely disregarded as a customer. Their handling of this situation was unprofessional, disrespectful, and showed little concern for either the customer or Bosch's reputation. Based on my experience, Bosch should seriously reconsider Metropolitan's status as an "authorized" or "approved" repair provider. A company representing the Bosch brand should be willing to stand behind its work and make a reasonable effort to resolve a customer's issue--not walk away from it. I am extremely disappointed with the service and would not recommend Metropolitan Appliance Repair to anyone.

Service highly recommended! Fixed my old dryer. I am absolutely elated with it! Prices were a great…read morevalue. Recommended 100% Will call first again!

If you need any appliance parts in the Muskegon or Grand Rapids area Call Alex's Appliance for your…read moreparts needs. They have a huge selection!

I heard about this place from a friend and they helped out greatly. Friendly, knowledgeable and had…read moremy part in stock. I highly recommend this place!

Easy to schedule an appointment. Josh was well prepared when he arrived. He was thorough and…read morequickly diagnosed the issue. The repair price was fair.

I discovered UDG quite by accident or should I say divine intervention! I needed my washer…read morerepaired and here we were with the holiday weekend approaching! I looked at their review and was quite impressed. I called and spoke with Krystle who was kind, polite, professional and knowledgeable. I told her my concern and she said that someone could be out Friday, July 3 between 12/1:30. Yes!!! Jesse, service technician, arrived during the time frame stated. I received a message stating who was coming, a picture of the technician, what he was driving and plate number! Overkill....absolutely NOT! I appreciated that I was respected and appreciated enough for UDG to take the responsibility for their customer and letting me know who was coming. Customer service like this is valuable. Jesse represented UDG Services with professionalism and integrity. He took care of what was needed and we responded appropriately. The service call was very fair . The washer is repaired, we are happy and we have clean laundry! Much thanks and appreciation to Krystle and Jesse and UDG Services who also represent Our Great Service of the United States of America and Veteran owned. Because of the Brave, We are Home of the Free. Thank you again. You have a customer forever.

I highly recommend Tandem Electric. After the last four day power outage we decided to invest in a…read morewhole house generator. Travis thoroughly inspected our home, listened to what we wanted, then created a comprehensive plan. Once the plan was accepted the team executed it to the letter and then some! If you have yet to invest in a generator there are many moving parts. Tandem Electric managed all of them seamlessly.

SHOUTOUT to Travis Nadeau and his crew at Tandem Electric! I finally after 22 years, have the…read morelight back into the center of a room. It was never moved after we put on a new addition. I was also able to have the tanning bed outlet moved to another wall to make room for a new piece of gym equipment! The electrician was friendly, knowledgeable, and left my home in the exact same condition it was when he got here. I can't thank them enough and if you need any electrical work done, I highly recommend them!!

I contacted Lasco when my 20+ year old water softener stopped working. Their repair person arrived…read moreand without touching the equipment, told me it would need to be replaced. He did a water test and then wrote up several quotes that started at over $6K and exceeded $10K on the high side. I explained (and he saw) that the house was already plumbed with a working bypass and drain line. I also told him that their quotes were much higher than all the research I had done on replacement units. He told me they were " a bit more because they are a 'larger company' ". He also charged me the standard $100 service fee - So I essentially paid them for a "sales" call! I ordered a 48K grain system with 10% cross-linked resin and a Fleck 5600 control head for $750.00 from an online plumbing supply store with great reviews. I then ordered about $50 worth of water lines and a few PVC fittings. In 30 minutes it was hooked up and working perfectly. I am all for buying local. But I cannot comprehend what Lasco could put in their resin or what type of controller upgrade they can offer that justifies a price $5,000 more than I was able to obtain. There would be, at most, one or two hours of time needed for installation. I would encourage anyone needing a water softener to check around before agreeing to pay such an outrageous amount from Lasco. It upsets me when I imagine my parents or other vulnerable people believing these guys and agreeing to these crazy prices.

Lasko workers talk a good game but are not good at what they do and their…read moreprices are unreasonable, greatly inflated.

We needed a whole-house re-wire. Ethan and his team were skilled, prompt, courteous, and…read moreprofessional. They were able to problem-solve some tricky and challenging issues, while doing their very best to meet our needs and wishes. They listen! They are reasonably priced, and we are extremely pleased.

great service! knowledgeable and professional. I needed all new outlets in my home, a couple GFI, a…read morenew dimmer switch, and a new outlet placed above the range for a new microwave. Ethan responded in a timely manner, scheduled an estimate within the week, and provided affordable, and quality products and service. we've found our new electrician

Belasco Electric was very professional and highly recommended! …read more Very kind and respectful and worked together and got the job done! Thank you guys!!!

4-5-19 -- I strongly discourage using Belasco Electric for your electrical needs. They are slow to…read morerespond, the owner, John Belasco is arrogant and extremely rude. I received poor customer service, was contacted to pay my bill when it'd already been paid and reconciled through the business. In addition, my concerns were met with defensiveness and disdain.