I called Matthew after a leak detection company found moisture readings under my bathroom tile. I…read morewas nervous about what they might find. Matthew came out promptly, assessed the shower, toilet area and surrounding space thoroughly and found no active moisture. Rather than recommending unnecessary work, he was completely honest about what he saw and didn't see. If you're looking for a plumber who tells you the truth even when it's not the easy answer -- Matthew is your guy. Rare find. Highly recommend! One tip -- Matthew is a one-man operation so give him a day or two to respond to calls. He's worth the wait!

Matthew is an honest and well-mannered individual. He arrived on time with all the necessary…read moresupplies to complete the job. The work turned out to be more involved than he initially anticipated, but even when I offered to pay the difference, he stuck to his original proposal. Matthew took great care to protect our home, putting down floor coverings wherever he worked and thoroughly cleaning up afterward. He was especially careful when opening the drywall, only creating the openings necessary to complete the work properly, even when things got challenging. Since he was working on a gas line, he took extra precautions, checking for leaks three to four times. He was patient, thorough, and focused on doing the job right instead of rushing through it. Matthew also recommended a drywall professional to help close up the openings after the project, which was a huge help. Overall, I am extremely pleased with Matthew Plumbing. I would absolutely recommend him to others. His charges are reasonable, and he is responsible and communicative -- more than I could ask for.

I needed a repair or replacement of a 12 year old water heater. They were responsive and open to…read morediscussing various options and pricing. They offered the best prices. Everyone was prompt and courteous. I'm very satisfied with the installation of the new water heater. Thank you!

Excellent service. Tom explained everything that needed to be repaired or replaced on my broken…read morewater heater. I can honestly say that this is one of the very best companies that I've had work on my property. Fast and efficient. Excellent quality. Very highly recommended!

Had my water heater at attic replaced recently by their technician, Juan. Great service and…read moreexcellent working ethic, will definitely recommend Juan and their company to anyone that needed any HVAC services.

After 11 years of faultless service my Navien NPE-240A tankless water heater threw an error code…read moreand needed emergency service. The installer was unavailable to evaluate it today so I put it out for the Yelp Pros which is how I got in touch with Payless. Michael int the office reached out to me promptly. Gave me the service fee up front and said they could have a tech present between 10-12 today. Joseph was at my house at exactly 11:00am and went right to work. With the help of a factory tech at Navien, Joseph was able to quickly diagnose and correct the problem associated with that code and didn't require an new parts to make that happen. As I am not a professional, I would have taken Joseph's direction if he had wanted to up-sell me, but he did NOT exploit that opportunity. His honesty, competence and desire to invest in repeat business overrode the pure profit motive and that will serve both he and his company very well. I would not hesitate to contact them again should I need any further service in the future. It's rare to find such honesty in the trades these days.

I have recently worked with Mario to diagnose and replace the valves for our wall-mount bathroom…read moresink faucet and to service our tankless water heater. The valve replacement was tricky as he had to access it through the other side of wall behind the faucet. Mario did a wonderful job! Throughout the process he communicated effectively, arrived promptly, and, most importantly completed the job efficiently, professionally and with minimal disruption to our household. Pricing was very reasonable too. I highly recommend The Water Heater Tech - Mario.

Mario replaced my old tank water heater quickly and efficiently. He explained the process clearly,…read morearrived on time, and made sure everything was working perfectly before leaving. Very friendly, professional, and respectful of my home--he even cleaned up after the job. Excellent service and great workmanship. A week later I called him back to replace a water pressure reducing valve. He found the best option for me and restored the original one with new parts inside. It works perfect now. I highly recommend him to anyone in need of plumbing work.

Jose was really professional and helpful, his parter as well…read more Very delicate at the time to perform my repair. Highly recommend them if you live in the San Fernando area. I will personally ask for them for future repairs. Thank you for your help.

I spoke directly with the owner and tried to address a few service concerns I felt were not handled…read moreproperly. While he disagreed with my assessment, and was combative...my perspective didn't change... It only worsened in terms of the company... I'm the paying customer, and the experience didn't meet expectations... I deal with a lot of vendors across the state for my facilities so I know the difference between acceptable and unacceptable. My biggest issue was the lack of cleanup and how quickly the crew seemed ready to leave. My entire back patio was left covered in mud and debris. The mess extended to my pool (which required a separate cleaning), the side corridors, walkways, my new doors, and even my barbecue area... It was pretty nasty... The new barbecue just got put in so the white stucco is going to need to be repainted. The street in front of my home.. including both neighboring properties...was left with significant sludge and sentiment buildup. I ended up having to apologize to my neighbors and personally pressure wash the area myself. To be fair, I was told the pool might get dirty, but this was far beyond what I expected. They also backed up and blocked my pool overflow system, which had been working fine prior, and didn't address it before leaving. From my perspective, the crew seemed more focused on moving quickly toward cutting concrete and scheduling additional work rather than fully resolving the issue at hand... They were eager to get the initial job going which is fine, and said there are three guys ready to work, but unfortunately one guy probably should have been out on disability with what seemed like a broken arm. No disrespect, they all seemed nice from a personality standpoint... But when you're being billed per hour, you expect three healthy workers. I've had similar work done at my other properties, and this experience felt rushed and not up to a professional standard. What didn't sit well with me was the owner's lack of receptiveness to respectful, direct feedback... especially from another business owner. In summary: The issue was not resolved (roots were visible on camera but not cleared).. out 1300 bucks.. did you get a second opinion and a trenchless option with more appropriate tools was presented and being executed on. There appeared to be a push toward more invasive and costly work... And they couldn't really confirm where the actual blockage was. It was more of a guessing game. Cleanup was far below expectations I was left to handle the aftermath, including cleaning and neighbor impact This may not be everyone's experience, but it was mine. I'll let others decide accordingly.

Josh is a straight scam artist! Came out for a "full service" to a water heater, charged me $225,…read moreonly reset the unit, stayed there 10 min, and it still does not work. He stated he would service and descale the water heater, but didn't do his job. This guy is a fraud, and I would stay far far away from this guy. Update - See the original quote where he stated he would do a full service. Again, highly unethical scammer. Also, if you check even with Rinnai, error code 12 has NOTHING to do with hard water. It is an ignition problem. This guy has no idea what he is doing. An embarrassment to the industry.

Josh was fast, accurate, and affordable when we urgently needed a new hot water heater. He…read morecompleted the job in less than 2 hours, leaving the area spotless.

I made a yelp account just so I can leave this review! Akmal is the man!!! Plumbers are so hard to…read moretrust. If you don't know who to call because you don't want to get ripped off, this is your team!! 100% you won't regret it. They came in, got right to work, took a look, diagnosed, fixed it, and left everything clean. Explained everything to me. These are your guys for any plumbing! Pricing beyond fair. Already sent their contact to all of my family.

Excellent service! Art and Team replaced four bathroom faucets for us and was top-notch. Fast,…read moreprofessional, and high-quality work. 5 stars! Great price.

Jeremy saved me hundreds of dollars on a repair by honestly telling me it was something I could…read morehandle myself. Another local plumber had quoted me a much higher price, but Jeremy took the time to answer my call and even reviewed a video another plumber had sent me. Within minutes, he explained exactly what needed to be done to fix the issue. That level of honesty and professionalism is rare these days. When Jeremy provides a service, you're paying for a true expert in his trade--but he's not the type to dig into your pockets unnecessarily. Trust me when I say he's one of the good ones.

Jeremy was absolutely amazing. I was having a hot water issue with my tankless system on Christmas…read moreEve, and he answered right away. He was incredibly friendly, patient, and knowledgeable, and took the time to help me troubleshoot the problem over the phone through a few back-and-forth calls. Even though it was a holiday, his quote was more than reasonable and never felt like he was trying to take advantage of the situation. In the end, we were able to resolve the issue together, but I'm extremely grateful that he picked up the phone and guided me through it. Reliable, honest, and genuinely helpful, especially on a holiday. Leaving this review is the least I could do. Highly recommend Jeremy to anyone needing a trustworthy plumber.

We've relied on RedRock HVAC a couple of times now. Alex helped us in the past with a new air…read moreconditioning install, and recently, he and his team replaced broken pipes in our home. They were honest, the work was done well, and the pricing was very fair. I'd recommend them again.

The best experience and determination to get my heater to work!! So appreciate their dedication to…read moretheir customers!!

I called Todd Preisendorf at 11 AM on a weekend with a leak, and even though he was out of town, he…read moreimmediately stepped in to help. Todd arranged for another plumber he trusted to come out, and the repair was completed by 3 PM the same day at a very fair price. What really stood out is that Todd didn't just pass me off--he stayed involved and even recommended someone to handle the drywall repair afterward. That level of service is rare. Todd clearly cares about his customers and goes above and beyond. Highly recommend!

Todd is fantastic and a total life-saver. I had accidentally drilled into a copper pipe in my…read morekitchen and he was there within the hour to fix the issue and did a first-rate job at a great price. What's more, he's a friendly guy with a great sense of humor. Highly, highly recommended.