I called a few other plumbers first, but Matthew not only had the best price, he also came out…read morewithin an hour to replace my leaking water heater. He was very professional, gave me some great advice on how to address the water damage in the surrounding area, and completed the installation in less than two hours. Everything was done quickly and professionally. Highly recommended!

I called Matthew after a leak detection company found moisture readings under my bathroom tile. I…read morewas nervous about what they might find. Matthew came out promptly, assessed the shower, toilet area and surrounding space thoroughly and found no active moisture. Rather than recommending unnecessary work, he was completely honest about what he saw and didn't see. If you're looking for a plumber who tells you the truth even when it's not the easy answer -- Matthew is your guy. Rare find. Highly recommend! One tip -- Matthew is a one-man operation so give him a day or two to respond to calls. He's worth the wait!

Jake at The Water Heater company was amazing. Such a great guy and he did amazing work…read more Unfortunately my old machine had to be replaced, and Jake came right out, gave me a great quote and started the job that day. Communication with the company was fantastic and clear. And when we needed to make some few adjustments soon after, Jake came right back out. I wanted to thank Jake for the great work and for being super helpful and cool!

If you happen to come across this company when doing water heater anything request for Walter!…read moreHe is a gentleman and knows what to do with pristine precaution! my whole set up came out lovely with permits and custom work to make sure it's done right so I don't have to worry about it later!

Payless delivered exceptional service at a competitive price, offering a comprehensive warranty and…read morean impressively swift turnaround. Evan played a pivotal role in the process, with Pablo expertly finalizing the engagement. The team demonstrated professionalism and local expertise throughout our interaction. We highly recommend initiating contact with them.

Joey O. did an excellent job providing advice, removing, then installing our new water heater. He…read morewas professional, thorough, and not pushy.

Mario is a superstar! He was referred to us by a friend in the business who worked with him…read morefrequently, and it quickly became clear why. Mario is responsive, explains the available options clearly, and gets the job done on time and on budget -- three things you're not supposed to be able to get from the same contractor. He helped us work through the decision to replace our water heater with a tankless option, and unlike others we spoke with, who suggested we could probably skip a step or two, Mario didn't cut corners -- he went above and beyond to make sure the installation was done right and up to code (apparently a novel concept in the industry). We were also lucky enough to meet Mario's wife (the boss) and hear about his daughter's theatrical aspirations, so you walk away with a properly installed water heater and an exciting understudy update. If you want a local, family-run business that does superior work, choose Mario.

Mario is very knowledgeable about plumbing and also an expert electrician. He explains things very…read moreclearly before starting the work, and do very quick clean work. I recommend him highly.

They came out and did exactly what I needed, thank you!…read more Will use again I the future.

Shellback Plumbing and Drain is hands-down fantastic! If you're dealing with a water heater issue…read morein Santa Clarita, do yourself a favor and call them. My water heater had been giving me trouble over the last couple of months, shutting off sporadically. While I was usually able to reset it myself, it finally gave out completely. There was no gas coming through the line, and it just wouldn't ignite. I called Shellback, and within two hours, Moises arrived at my place. He was incredibly responsive, immediately diagnosed the issues, and gave me a clear breakdown of the work needed and the estimated timeline. The fix required replacing both the thermal pilot assembly and the gas control valve. Since the parts were covered under the manufacturer's warranty, he had to source them from an authorized dealer. To make sure we weren't left completely out in the cold, Moises got the gas ignitor working temporarily on day one. By 9:00am the very next morning, he had already picked up the warrantied parts and finished the permanent replacement! As a great bonus, he also flushed the water heater for routine maintenance before wrapping up. I was blown away by the turnaround time. From my initial call to a fully repaired, flushed system in under 24 hours. Exceptional service from Moises and the team. Highly recommended!

Had them (Josh?)come out and do a check on my tankless water heater that was not giving hot water…read more He gave me a run down of needing a number of parts, and gave me a ridiculous estimate. I get that you have to charge for your time, and that can variy, BUT, when you are being scammed for parts that have zero issues or relation to the unit, and its not even preventative...NO WAY.. Even in the conversation you can tell how scamy this place is...evading questions. Straight up greed infested business. I am CERTAIN you will be pleased or in major fear of not having water and open your wallet to such businesses, and they will smile and make your emotions calm and you will be at ease...but that is all you paid for. These are parasites. Then he claimed the part isn't available, and he pushed to swap out the unit. A little web search and the parts magically were available (Not even needed!). Crazy part was that the issue was simple enough that I fixed it myself with a couple O-rings. Oh, he also damaged a valve getting it out(luckily not bad enough to replace (what a tool). These guys will damage things on the idea of "emergency" and you will need more parts. They come and seam professional, and they explain things vaguely in case you know what they are talking about....It really bothers me that we have such parasites! They should just run for office. These techs should stop working for such companies. They learn horrible ways to cheap and lie. Have human blood run through you, and do work independently, you can market yourself, you need that, on social, etc. The reason they can pay you 40-75$ an hour is because they are cheating people. Do honest work, do preventative measure options to see if client is in position to pay for it, and build from there. Not scum pond businesses. This was my experience and my take away from a variety of service providers. They West Coast Water Heaters falls into this category. I am sure they will claim he is fired, so we are better now.... the training camp says.

Josh is a straight scam artist! Came out for a "full service" to a water heater, charged me $225,…read moreonly reset the unit, stayed there 10 min, and it still does not work. He stated he would service and descale the water heater, but didn't do his job. This guy is a fraud, and I would stay far far away from this guy. Update - See the original quote where he stated he would do a full service. Again, highly unethical scammer. Also, if you check even with Rinnai, error code 12 has NOTHING to do with hard water. It is an ignition problem. This guy has no idea what he is doing. An embarrassment to the industry.

Art & Team Plumbing were extremely professional and polite. I had a burst pipe overnight and called…read moreArt and his team first thing in the morning. Akmal arrived right on time and immediately got to work. He was very knowledgeable, explained everything he was doing, and clearly identified the problem. Akmal fixed the issue quickly, cleaned up thoroughly, and made the whole experience stress‑free. I was very satisfied with the service and will definitely be recommending Art & Team Plumbing to friends and family.

Our building was constructed in 1970, and I doubt anyone has checked the condition of the pipes…read moresince then--let alone replaced them. We frequently dealt with leaks from the apartment above, as we share the same plumbing infrastructure. I searched online for a reliable plumbing service with good reviews, found Art & Team Plumbing Service, and made the right choice. The technicians (Art) arrived the very next day, and my "plumbing nightmare" was over in just two days. Excellent service. The specialist who did the work was a true professional. He also pointed out a few other issues that I'll likely have them fix as well. They offer a very flexible schedule and great prices. From now on, I'll turn only to them whenever the need arises, and I would certainly recommend this company to you.

Needed an emergency leak repair at one of my rental properties, and they were able to accommodate…read moreme within the hour. They came out, assessed the issue, and were able to get the problem fixed the very same day. Super fast, reliable, and 100% honest and transparent throughout the entire process. I really appreciate the quick response and great service. I'll definitely be using them again for any plumbing or repair issues that come up at my rental properties in the LA/OC area. Highly recommend!

These guys do good work and their prices are very reasonable. They've done a couple of jobs for me…read morenow and they've earned my trust.

I was referred to Red Rock HVAC by a trusted source and am so glad I gave them a call. Owner Alex…read morewas extremely professional on the phone and dispatched a technician who arrived at my home within an hour. The technician diagnosed the issue right away, and the agreed-upon repair cost was very reasonable. They completed the fix the very next day, and my system has been running flawlessly for a month now. Huge thanks to Alex and his team for providing such prompt, dependable service!

1 month and 8 days later!!! Do you think that's a reasonable time frame to have your ac fixed? I'll…read morelet you answer that on your own but let me explain what happened. I live in apartment complex. I noticed that the ceiling was dripping water. I notified the manager of the property and they called Red Rock to come out and check it out. Took them about 4 days to finally show up. The day they came they opened the ceiling and then when I got home around 5 pm that day. I came home to an open ceiling. I asked the manager why it was left open and they responded that Red Rock will return tomorrow to replace a part but didn't return for over 3 weeks. After 3 weeks we finally got an answer from management and we were told they were going to come the next day to finally replace that part. The day of their return, only then, I was informed that in fact they were going to be replacing the ac unit completely ( inside the unit and on the roof as well). The day of the unit replacement I was asked to be out of the unit from 8 am to 12 pm. BUTTTT they didn't finish until 8 pm that evening. Which me, my wife and daughters (ages 3 & 9) had to stay out of our home that whole time. Which was a school night (Thursday). Finally after being able to return home we turned on the ac, then come to Find out that it only worked for about 2 hours then started blowing hot air again. I once again contacted management about the issue. Red Rock did not return for another 2 days and when they did they stated that it's because the batteries in the thermostat were low so they simply only replaced the batteries. BUTTTT once again it didn't work and the ac was still blowing hot air. Red Rock once again took 6 days this time to return after being told every one of those days that they'd return tomorrow but never showed up until that 6th day. When they finally showed up. The technician told us that they had to repipe the pvc to better drain the water and would take about 1-2 days to complete. The technician stepped out for about 20 minutes then came back and said he had a better solution which was to just put a pump that was easily push out the access water instead of having to repipe and take long. The technician said at 4 pm that it would take about 2 hours to complete but was not completed until 9:30 pm (once again on a school night, Wednesday). HOORAY!!! Finally, the ac unit is working and blowing cold air. Hopefully it continues working after this long horrendous lack of professionalism. I would not recommend them and next time I have an issues with ac at this apartment complex I'll just rather move out than to deal with that again. That worth the time and money.

I called Todd Preisendorf at 11 AM on a weekend with a leak, and even though he was out of town, he…read moreimmediately stepped in to help. Todd arranged for another plumber he trusted to come out, and the repair was completed by 3 PM the same day at a very fair price. What really stood out is that Todd didn't just pass me off--he stayed involved and even recommended someone to handle the drywall repair afterward. That level of service is rare. Todd clearly cares about his customers and goes above and beyond. Highly recommend!

Todd is fantastic and a total life-saver. I had accidentally drilled into a copper pipe in my…read morekitchen and he was there within the hour to fix the issue and did a first-rate job at a great price. What's more, he's a friendly guy with a great sense of humor. Highly, highly recommended.