Always a great, attentive experience at Rainbow Valley Vet Clinic! This is my 2nd pup that I've…read moretaken to this office and I cannot say enough about their wonderful care. Often, I have to call them of a concern/question with my miniature golden doodle, if it's a non-emergency question, they ask the Vet and get back with me that day, avoiding a trip into the office. I even texted a picture several different times, with a question to give them more detail to my concern and they quickly ease my fears with expert advice and assessment relayed from the doc. The entire staff and docs treat your dogs/animals as if they are family & give excellent care! I know my lil' Murphie is well taken care of as their patient :)

I had previously used another Derby vet. I loved them. They were very good to us and our dogs…read more However, I did not like the walk in format. I want to be able to actually make an appt. So I decided to look for another local vet office. I found Rainbow. We Just had our first appt. The front desk seemed a little stressed, but still got the job done and were very friendly and helpful upon checkout. Katie was so kind and amazing with Ralphie as was Dr. Arnet. I booked 4 more appts before leaving. I'm so happy I found Rainbow!

great drs and staff. get personal with you babies! love it. care for my buddy almost as much as i…read moredo!! that is not as easy challenge!!

I have repeatedly experienced serious communication and professionalism issues at this clinic. On…read moremultiple occasions, I called with simple requests such as obtaining medical records or receiving the total cost for specific treatments and each time the staff struggled to understand or complete these basic tasks. I had to escalate calls to supervisors more than once, yet the confusion and lack of clarity continued. Most recently, I asked for the total invoice for a tooth extraction, clearly emphasizing that this was not a dental cleaning. Despite repeating this several times, the receptionist still did not understand the request. She then claimed it would take "20 minutes" just to read off a bill, which is not credible and was used to avoid providing information that should be immediately accessible. When I pressed for accurate details, she became irritated and ultimately hung up on me. A veterinary clinic should be able to provide records, read invoices, understand basic procedure differences, and communicate professionally. This clinic has consistently failed to meet those standards. Based on my experiences, I cannot recommend this facility.

DO NOT RECCOMEND!! Brought my dog in for her acting off and not wanting to go outside or just move…read moreIn general. Doctor said she was fine and gave us steroids, nothing changed with her took her to a different veterinarian 2 days later and they found out she was bleeding internally from her spleen. Lost her on 8/28 that's how bad her condition was. If I could give them 0 stars i would.

I rarely leave reviews, but this experience was far beyond what should ever be considered…read moreacceptable in a professional veterinary setting. My wife brought our dogs in this morning for routine vaccinations, expecting a standard, respectful visit. Instead, she was met with an unprofessional and dismissive attitude from Dr. Troy Smith. When discussing our dog's condition and long-term care, he reportedly responded in a sarcastic and flippant manner, saying "that won't be long," which is completely inappropriate given the seriousness of the situation. What's more concerning is that my wife had to request a different veterinarian multiple times before her concerns were taken seriously. No client should have to advocate that hard just to feel comfortable during a medical appointment for their pet. Even after being asked to step away, Dr. Smith re-entered the room later in the visit. When my wife politely asked him to leave due to the discomfort already caused, he reportedly laughed and dismissed the situation under the guise of "trying to apologize." That kind of response only made matters worse and showed a lack of awareness and professionalism. We've been clients of this clinic for years, and while the service has often been underwhelming, today's experience crossed a line. Veterinary care requires not just medical competence, but empathy, communication, and respect--especially when discussing serious or lifelong conditions. Unfortunately, this visit has caused us to reconsider continuing care at this clinic.

She is wonderful and my dogs had a great time because one of them lost her voice and I know that…read morewhen I lose my voice it's because I had a blast somewhere. Any how, great prices and she really cares about her animals

It was the first time I ever boarded a dog and Kelsey was awesome. She promptly answered my texts…read morewhen I would check on Phoebe and she also gave Phoebe her Kong and peanut butter at night. All indications are that Phoebe had a good time.

Took our puppy in for a knee surgery and they did a great job! They were very responsive with…read morequestions that we had and never seemed to get frustrated by us checking in with them.

I took my 110 lb. dog for TPLO on his hind leg. The staff was great. Everyone answered all my…read morequestions . I was able to leave my dog on Thursday for X-rays and surgery on Friday ,that was helpfull because I live 45 mins. away. I wasn't sure about them because I read the reviews and they were bad but these guys are GREAT. I would bring my dog back anytime.

I would recommend Goddard Veterinary Clinic to anyone with a pet. My dog Chilly was recused by KS…read morek-9 resq. They treated her injuries so well and gave her a second chance. The veterinarians and service stay always made us a priority, and made time for us. I was amazed how affordable the services were. Goddard Vet clinic is a wonderful option for those looking for honest, no pressure, affordable vets. You can absolutely tell that everyone on staff is in this business for the love of the animals. At the end of Chilly's life, they treated both her and us with so much care and dignity. She was well loved by everyone on staff. Our family is beyond grateful for each veterinarian, vet techs, and support staff.

From the time of Cosmo's first visit, his neutering, dental cleaning, and his annual checkup at 9…read moreyears old, Cosmo has had wonderful and affordable care. Due to its fabulous reputation the Goddard Vet Clinic has gotten very popular.

We've been going to Dr. Greg for years and have always received the greatest care for our animals…read more The staff is very professional and genuinely care about the well-being of all their patients. The day camp has taught our newest puppy, a rescue, how to get along and play with others. In the beginning she didn't want to be there, now is so excited to go. The grooming is the best either of our girls have gotten from anywhere, and we know it will be done right. Dr. Greg is up on the newest technology as it comes out and always has the best in mind for all that comes in.

First 9ish years there were great but everything was pretty routine. Year 10 - Wouldn't approve a…read morechewy prescription one time that saved me $50. Had to call several times to get a return call and Doctor was EXTREMELY rude including yelling at me "what do I get out of it by saving you money". After not allowing him to bully me into buying from him he agreed to a written prescription that I had to pick up myself and mail in (rather than him just pushing the easy button and keeping a client). My husband left several messages after that for a callback to discuss his unprofessionalism and he called me instead to say my husband needs to stop threatening them! Then he tried to tell me I had to pay $5 by state law to transfer my records (not true - new vet already had them). His final words to me were "adios" (more professionalism). I see from other reviews he tends to disrespect anyone not bowing to him - which might be why his staff has acted rudely to others but the staff was always great to me.

Dr. Shanlyn and Dr. Libby are always so good with all my animals and their staff is so nice!!read more

Walked in with a dying dog, crying, and was shouted at by a vet tech. Apparently we had gotten…read moremixed up and walked into the wrong clinic. Instead of addressing the issue courteously and with professionalism and compassion, this tech actually yelled at us: "She isn't in! The vet isn't in! There is no one here to help you!" I have never experienced such callousness at a veterinary clinic before. I don't understand why they didn't behave like caring human beings when faced with someone in the position of having to euthanize a pet after a traumatic injury. We have had our bigger dog seen at this clinic, the vet was wonderful, the customer service at the clinic however was poor enough on this day that we feel compelled to leave a review.

The Lazy P Pet Resort is the BEST boarding facility around. Let me start by saying that I don't…read morehave any children and my dog, Lola, is like family to me. When I took her to the Lazy P, I was nervous at first because I had never boarded Lola before. All of my fears subsided when I met Gloria, the owner. She showed me where Lola would be staying (in her own deluxe suite) and I saw the large play area where the dogs play together. When I left Lola, I felt completely reassured that my pup would be treated like one of Gloria's own. Lola was supplied with a dog bed since I forgot to bring hers. She had plenty of toys to play with in her pen and outside in the turf area! When I returned to get Lola she was so happy and hardly wanted to leave Gloria's side! I HIGHLY recommended this faculty for all of your pet boarding needs!

My dogs have never gotten so much love at any resort as they have with Gloria! She is amazing…read morewith them. My pups love it here and have stayed 3 weeks at times. They are never stressed like at other places and she posts pictures everyday of my boys playing. This is exactly the way you picture a pet ranch.