I am from Wyoming and i need to express what a great experience I had having My boots repaired at…read moretheir shop. I took them in to have the heals repaired, they came out looking like a new pare of boots all shined polished and the craftsmanship that they have in their profession. They take pride in their work. Just a great place! I will be back Thanks

First off I'm sorry to have to leave this review, and fair warning, it is long. I don't write many…read moreof reviews and I really expected to leave a glowing A+ one after my initial experience in the store. I also should have spoken up while there and thoroughly looked over my boots before leaving, but I was hitching a ride with someone else and they have a lot of other stuff to do before we leave, so I rushed through my pickup. For that, I apologize to the business that I was not honest while I was in the store. I'm not the kind of cowardly yelp reviewer who smiles in your face, then writes a nasty review after they leave. I'd rather be a good customer who doesn't cause trouble. I also want to say that I have no issue with the store, its staff, or management which is why I wanted to leave 2 stars instead of 1. Everyone in the store is extremely knowledgable, friendly, helpful, and polite. The store is pristine, has an excellent boot stock, and competitive prices that far exceed any other store around in terms of quality, variety, and style. So if you're looking for a new pair of boots, make Al's your first and only destination. That being said, I'm gonna be honest here in the hopes that the repair side of Al's improves. This was my first time going to Al's because I live 5 hours outside of Billings, but I needed a cracked sole repaired before it got worse. I come down here often enough that it made sense to drop them off at Al's. Now, I have had shoes repaired at other "quick repair" shoe places, who usually produce ugly work on resoles. But that's about what I got here and I gotta say that I expected better workmanship from a name like Al's Bootery. I mean, they're a boot specialty store for crying out loud. These pictures were taken right after we left. As you can see, the edges look like they were finished with a wire brush. Unless you don't have masking tape and a bench grinder with a sanding wheel, there's no reason for that. There's polish or dye all over the white stitching (why not just use brown?) There's also a gap between the welt and the sole, glue residue, and the dye looks hastily applied. There was even more glue and wax (polish?) residue before I took the photos, but I peeled/wiped that off because I originally wasn't going to take pictures or leave a review, so that's my mistake. I wore them out of the store, and basically just wanted to hide as much of that stuff as I could once I noticed it. I'm not trying to be unreasonable, but if I handed work like this to someone, no matter how much I charged them, I'd be embarrassed. I make cowboy hats as a hobby, and am very familiar with leather working and how boots are made. So I can understanding how much sweat, time, and hard hand work goes into repairing a pair of boots, while still recognizing clean work. But if I knew the repair job would end up like this, I would have just spent an extra $100 and change and gotten a brand new pair, cuz in the end I didn't really end up saving any money. If the repair was for a pair of work boots, I probably wouldn't be as bothered. But these are my only pair of dress boots. My goal is to have them look sharp for weddings and events and such, so I take care of my boots. I condition and polish them regularly, so I at least expect them to look nice even if nobody else is looking at them because I'm the one who is wearing them out, and I'm the one who is seeing them all the time. Now, I do acknowledge that the turnaround was quick, and that $120 isn't very much for the work done, but that isn't an the excuse to justify poor craftsmanship. And to be honest I'd rather have waited longer if it meant better results. I know Al's is the only game in town because Eiseles no longer does repair, but that is no excuse either. I could see that if Al's wanted the customer to expect better work, then they might charge more. I don't run their business though, so I can't really say. What I can say is please do better, guys. Maybe nobody else around here is looking for a clean finish, so you just do what your customer expects. Maybe nobody has said anything until now. Maybe a review like this doesn't carry much weight nowadays. Or maybe I'm just too old school. Whatever the reason, I was really hoping to be a return customer, but unless things improve, I guess I gotta got to Miles City.

Shale Rock Saddlery and Custom Hats is a quality company. You can rest assured that when you order…read moreyour custom hat you will get the highest quality product.

From the owner: Wether your going to the next rodeo or packing into the backcountry Shale Rock Saddle Company has…read moreyou covered. From your hat to your spur straps and everything in between! Custom made for YOU!

Kevin is just an awesome fella. He does great work. I have a pair of 10 inch lace up work boots he…read moremade for me. they are just wonderful. I would recommend him for your feet. Martin Wipf Edmonton, Alberta

I used Eisele's to repair a pair of my favorite Sperry shoes. I had a great experience and feel…read morelike the price was very reasonable. I will use them again for sure! Be aware: the address show is incorrect so call for the proper address.

Montana Vintage Clothing could be a goldmine, but unfortunately it's run by a passive-aggressive,…read moregrey-haired woman who fat-shames customers under the pretense of "taking your measurements to match you to the right fits." When I found a pair of cute shorts and asked to try them on she said she'd have to "measure me first." I politely declined, assuming it was an optional service, to which she further informed me, it was not. Then things got weird. Because the shorts were cute (and cheap), I begrudgingly let her measure my waist. To which she said "ohh, they're too small," and put them back on the rack (they were actually my size) When I said I'd like to try them anyway, she smugly told me I could purchase them, but I still wasn't allowed to try them on. It was hands down the weirdest, most invasive, and humiliating shopping experience I've had. And it explains why the store is bursting at the seams with clothing. I doubt anyone actually buys anything after being treated like that. If you enjoy unsolicited body commentary and being size-policed over $20 vintage shorts, this place is for you. Otherwise, run. And a tip for the owner: If you want to run a 'by fitting only' boutique, then run a proper by-appointment fitting room where you pull sizes for people instead of wasting their time and humiliating them. Vintage isn't supposed to come with a side of shame.

Service A very sweet lady helped me…read moreShe let me try on several furs and I ended up buying a beautiful vintage fur (it was 92 degrees outside) haha Great fun stuff in the store Not overly priced

Sharon was a perfectionist and professional. She showed up at the set time with all tools- she…read moredecided she better travel back to town (25 miles) to get an exact color match- and wow did she!! We bought "on the floor" furniture that had a few more bumps and scratches than we thought and she was more than happy to make out pieces look brand new. I would highly recommend her services.

I had this company come out 4 months ago to clean and condition a leather sofa, chair, and ottoman…read more There were a couple rips that needed repaired, as well. They talked us into re-dying the furniture because of the condition they were in. What a HUGE mistake. I should have stuck by my guns and just done the cleaning and conditioning. First off, they didn't dye the entire sofa, chair, and ottoman. On the sofa, they dyed the 2 arm rests and 3 seat cushions. They did not dye the 3 back cushions or the frame. On the chair, they dyed the 2 arm rests, the seat cushion and the back cushion. They didn't dye the frame. The ottoman wasn't dyed at all. The dye was similar in color to the original but there was a definite difference, which I guess should be expected. But to not dye the entirety of the set was a mistake. I've had mismatched furniture ever since. Another reviewer mentioned a "plastic" look to the dye. I can say this is absolutely true. It doesn't look like leather anymore but instead looks fake. The repaired rips are still holding strong but apparently whatever chemicals they used on the furniture, whether it be the cleaner, conditioner, or dye, is now eating away at my leather and there are rips and holes in places there weren't before. My sofa is completely ruined and looks like crap now. I'm either going to have to look into having the leather completely replaced or throw it out and get new furniture, neither of which will be cheap. I'm glad other reviewers have had good experiences but I honestly cannot say my results were anything other than disastrous.