I usually don't write reviews, but I have to say that I am impressed with the service Robert…read moreprovided to us while searching for our first home. He was attentive without being overbearing, knowledgeable in every aspect, and professional even when we were a little bit more than stubborn. He helped us understand the different locations in terms of potential growth in value as well as informed us of the social things to do in the area. We looked at well over 40 homes, and ended up purchasing the very first one we saw. If you are looking for a patient, attentive and professional realtor, Realtor Rob is where it's at!

From the owner: Our goal is to provide a stress free experience with our clients in real estate. Whether you're…read morebuying, selling or renting we want to ensure you receive the highest level of customer service. We specialize in Listing Homes, Buyers, Renters, and Apartment Locating. Realtor Rob is a Houston native and life-long resident of the area.

Future residents BEWARE! It's shocking how many residents had such a negative experience & haven't…read moreshared reviews. I research everything so I researched online over 100 apartments in all of Houston & then narrowed it down to 10 to view in person. The great reviews for the Preserve led me to believe it's a great complex. I was tricked by the positive reviews. For almost a year now, there has been noise in my ceilings & walls. It sounds like a woodpecker sometimes. There is also a separate noise in the that sounds like the pipes vibrating/shaking the whole unti. It's not only annoying but really scary to live under. I had to beg the manager Paige to send a contractor out to look into this. After opening many holes in my walls & ceilings, no one could fix the issue. The issue still persists so it is clear I've been given a defective unit or they have a serious structure issue. The recent team they sent in didn't take any precautions when cutting into the walls & tile & they damaged a handful of our personal items as well as left their blood in our tub. The complex refuses to reimburse us for the personal property items damaged, refused to offer alternatives, refused to offer any compensation, & even refused letting us just move out. Oh, the corporate office offered us to break lease but in return we would need to sign a gag order & sign a bunch of legal documents to never speak of this again or report them. I'm guessing they get lots of people to sign gag orders which is why you don't see the many negative reviews that should be here. They've handled this very serious issue terribly & unprofessional. There is a spot on our ceiling that could be a leak & Paige said she'd send someone out the other day before lunch. No one came out, she never even made the work order for it, & she took the day off. She has actually done this multiple times so you can't trust her. Inside the apartment: they are old, run down, poorly designed, walls are soooo thin (you can hear your neighbors using the restroom). When you need something fixed or replaced, it'll be a used replacement piece that probably won't work & they will make you go through many hoops before taking it seriously. Outside: fire pit has been broke for over a year, filter in the lap pool broke over a year, pool is hardly ever clean, ant hills everywhere, cheap outdoor furniture. I actually witnessed an outdoor table umbrella get swept up by the wind & hit someone in the head because it was not put together properly. There are many break ins; cars broken into, a car was stolen, people trespass onto the property & trespass into the clubhouse & pool all the time. Absolutely no security/security measures are taken. When spring hits, there is a bird problem. The birds will literally attack your patio. I tried options management offered & nothing worked. The only thing that would work is netting but they wouldn't let me put it up or else they'd charge me money even though other residents had things hanging on their balconies that technically shouldn't be there. Clearly playing favorites. Just like how specific dog breeds are not allowed but they let some anyway live here. There is a dog boarding place right next door so if you live close to that then all you'll hear is dogs barking all the time. Management: just awful. They do not care about their residents. I've seen the higher up management passively bully residents, ignore their concerns, and lie. There are many issues with this place yet nothing is taken seriously. I've brought up all issues to upper management and they give you a run around and things don't get done. From what I've noticed, seems like they target the residents who bring issues up to them. The property manager deflects a lot when you talk to her and it's quite frustrating especially when you have serious issues you're bringing up to light. Needless to say, if you live here, hope that you never have issues with your apartment. But, please try not to get fooled like we did. As someone whose lived in many apartments in multiple cities, i can say 100% that this is not normal from an apartment complex. There are better places out there. If someone from the complex comments or thinks about commenting on this saying something like "the concerns of this resident have been addressed"... then just keep moving along because they haven't and you know that. My many documented evidence proves everything. Please note that someone named Kelly replies to the reviews but there is no Kelly in the main office so she is not aware of what is happening at this complex. *Should you decide to still move to this place, I highly recommend setting up a surveillance camera inside your apartment to record anyone that comes in your apartment and make sure to document literally everything.

do not move here. the new manager and site management are very rude and unprofessional. they don't…read moretake accountability and are very racist. I wouldn't let my dog stay here. I've been here for two years and will not be renewing my lease for another year.the site manager for the property is overall trash. Seriously don't waste your time

I would not recommend this company as they do not disclose all property details and pertinent…read moreinformation. Ray Wade has proven to me that he does not want my business even as a cash buyer. He was very rude, not honest and was no help. Find a Realtor that is happy to help you !

Ray caught a $2000 error made by the title company at closing and quickly got it corrected and…read morecredited to us. Highly recommend!

would give 0 if I could, they offered to buy my house at a super low price and I accepted under the…read morecondition that we complete the deal in under 1 month, it's now been 3 months and no one even answers their email or calls. they completely froze the process with the settlement company. I missed out on other offers because I had a deal with them. I have to repeatedly call them to get the smallest thing done. Absolutely the worst experience I've ever had. Would NOT recommend doing business with them.

From the owner: We Buy "As Is". Any Condition. Any Situation. Best Cash Offer 100% Guaranteed. Sell You House Fast…read morewithout the Hassle.