Cherokee Health Systems Clinic Review…read more I have to say, I was pleasantly surprised by how wonderful this little clinic was! It's a hundred times better than the typical roadside walk-in clinics, where the staff can be rude, the environment feels unclean, and the doctors don't seem to know what they're doing. From the moment we walked in, the friendliness of the entire staff--from the receptionist to the nurses--was outstanding. Everyone was thoughtful, kind, and incredibly welcoming to both myself and my daughter. I was also blown away by the technology they use. We were taken to our room and had a virtual consultation with the doctor, while a nurse checked my vitals in person. The doctor could hear everything in real-time, right from her office--wherever that was! I was seriously impressed. Thank you so much for getting me in without an appointment and for treating us with such kindness. I highly recommend this Cherokee Health Systems clinic--it truly exceeded my expectations.

Good quality care, will listen to your complaints (as long as you are not just a complainer or…read morehypochondriac). I have been going here for about 5 years.

The Doctors and Staff at Summit Medical are excellent. They take the time to discuss your…read moreindividual needs, pain, and aches to get at the cause of any troubles you may be experiencing. Feeling fatigued, anxious, or lacking in energy, they can talk with you and complete testing to diagnose any problem you may be having, or if necessary refer you to a specialist for more severe problems. Cars have 'check engine' lights that alert you to any problem and the Doctors at Summit Medical can examine you and ask the right questions to get to the right diagnosis. Call and set up an appointment to see them today and start on the road to better health. Follow me on Yelp for more helpful hints and tips for finding things to see and do in Knoxville and East Tennessee.

If it were possible to leave zero stars, I would. I had been a patient with Summit Medical Group…read morefor 10 or so years. I have a chronic mental illness and am in desperate need of medical attention. While I was at my worst and needed them most, they dropped me. They literally turned me away and fired me as a patient. The nature of my illness involves fear of abandonment, and what do they do? Abandon me. The providers at this establishment have no idea how to handle mental health/psychiatric disorders. I took my medication exactly as directed. Nothing helped, which I expressed to them on multiple occasions. What did they do about it? Nothing. I attended therapy sessions with a therapist they recommended within their own facility- talk about a waste of time. The man was entirely incompetent. They are completely and utterly devoid of empathy, they are ignorant in regards to current psych therapies. Did they refer me, or even offer to refer me to someone more knowledgeable and qualified? No. Trying to communicate with the primary care physicians directly is an act of Congress. If the nurses or front desk staff do decide to grace you with a returned phone call, you will be met with rudeness and maddeningly unhelpful, inconsiderate behavior. Patient-centered care is not a priority for them. They will hardly look you in the eye when you describe symptoms. The physicians are egotistical, pontificating, arrogant jerks with insufficient medical expertise and capacities to back up their over-inflated confidence. So if you are seeking a healthcare professional who treats you like a human being, I would highly suggest that you look elsewhere. I waited for a while before leaving this review, as I was afraid of posting senseless fury. The more I thought about it, however, the more I felt it necessary to warn current and prospective patients. Especially those seeking help from a psychiatric illness. You are supposed to be able to trust your healthcare providers. I was betrayed, and they have left me in a worse state than I was before seeking their medical attention.

I am 59 years old and have had many doctors in my life but Dr Laura Clifton…read moreAt Cherokee Health on Martin Luther King is absolutely an amazing lady she always has time to listen to my concerns and directs me in the way she thinks is best for me I don't feel like she's just after the pay day I know that she has listened to me charted my stats and prescribed the medication that has helped me overcome most of my problems I am humbly grateful for Dr Laura Clifton she is a 10 star in my book

I have been a patient for several years and have always found them to be concerned and dedicated…read morecaregivers. Patient care can be hard to find in a world that seems more constructed with physician care the norm. FIM is the happy exception.

My husband was taken here after collapsing for no known reason. The doctors and nurses were…read morephenomenal. They did everything they could to help my husband recover and find out what caused the collapse. Everyone we met explained everything they were doing and why, and patiently answered all our questions. Yes the ER was crowded and the wait to see him long, but that was a small price to pay for him ultimately leaving the hospital healthy again a week later.

Really just stay away, the facility is poorly maintained. The policies and procedures for patient…read morecare are poor and dirty cause infections twice already with my wife. There ER is extremely short staffed or horribly run possibly both and they do not care. God forbid you question them on anything, the ignorance you receive from those fine nurses WOW. I called and asked were my wife was after I walked to get the car, went up for flights, waited 6 cars to get out, drove to the flag circle and tehn waited 10 minutes so I called and asked were my wife was and JESSIE the #$%^& started a fight. You would think in 20 minutes a human being could push one woman 500 feet in wheelchair, you would also think wen you ask the question you do not get a condesending #$%^ on the other end. Amazing 8 - 10 nurses and staff can sit and talk about there days, lifes and everything they did last night but not one can push a wheelchair. Lazy, dirty, the same garbage sat on an elevator floor for 3 days when my wife was inpatient. My wife (with cancer in chemo) was septic and spent over 12 hours in ER, over 5 of those no one even helped her. To be clear my wife has been a pediatric oncology nurse for 29 years, the lack of protocols and cleanliness is disturbing.