I was a patient of Dr. McKane. I was mistreated by her nurse not once but twice. I normally don't…read morelet things bother me. However once the door closes the nurse is rude and hateful. Gives out wrong medical advice. I just received a letter saying I was no longer going to be seen due to non-compliance. I was just there last week to be fit in to see if I had a UTI. I did not. I was not seen by her but another physician that took over an hour. Before that I had seen her for a fear of a clot in my leg because I had had a clot before. She wrote an order to be seen at vascular to check out my leg, I immediately went there: no clot! Thankfully, not once have I not followed her instructions. She is going on maternity leave, it feels like her way of dealing with the idea she may not be back sooner than she thought? Not sure, however putting me down as non medical compliance will not work. There bathroom is nasty, the pen to write the name on your specimen cup is sticking properly from people who pee and use the pen to wright with, the little pen holder hadn't been cleaned since the day it was bought. Someone had shaved in the sink, there was left over hair in and on the top of the sink. The large paper towel roll was sitting on the sink that was gross. I guess it was too much work to put the paper towels in the holder?! The nurse wanted me to bring out my pee cup even though I had just washed my hands?! She had gloves on. How many of their patients walk out with peed on cups, bare unwashed hands and touch things. Yuck. I've reported both the doctor and nurse. I let the hospital aware of how this office handles patients. Clinton deserves better! Do better!

I've been seeing Dr. Malagon for over 16 years now. He also treats my husband and other family…read moremembers. He knows my stressful life and how it affects my health. He stays right on top and has been there for me as a doctor should and beyond. He cares, truly cares and has been a major support figure in my life. I can't imagine him not being my doctor and dread the day he decides to retire. I hope it's not anytime soon, as selfish as that may sound! lol I love his staff! They know me by name and are kind and caring. I big shout out to Nanette, Shanna and Kathy!!!

I never have to wait more than 10 minutes to see my doctor. Dr. Adam Lett is the best doctor I…read morehave ever seen & I am 71. He's caring, knowledgeable & writes all his instructions for me on paper for me to take home.

Dr French is ok if you have a cold or need an annual physical or something routine. But anything…read moreelse and he'll tell you, and I quote "I'm just a family doctor, I don't know how to help you". I heard this twice from him when I was begging him, desperate for help (referrals? Another different test to do? Disability paperwork filled out) This man made everything so difficult for me that I would have panic attacks and not be able to open his secure message responses to questions I asked for days. Because the answer was always "no" or him doubting me or making this process of trying to get something complicated diagnosed even harder by making me argue for every single thing. Like filling out short term disability paperwork when I was going on FMLA leave. Everything was already hard and he made it harder. The most recent time, when I called to ask their office manager what to do when the doctor can't help, I got a certified letter from Dr French firing me. Dr French wants to do the basic work and then go home and not think about his job or his patients. I kind of think he wants to not think about his patients when they're in the room too. He can play like he listens and play a good doctor, but when it really matters, he'll let you down every single time.

I have been going here for many years. Thanks to Dr. Ricche and his nurse for helping in my road to…read morerecovery and catching my problem after a walk in clinic really did not help any. The were really concerned about my health and well being and were happy to see be doing so well on my recovery after being in the hospital and nursing home for almost 2 months, on my follow up visit. Thanks for the care you all have given me over all these many years.

When after a multi year patient/provider association you receive a generic termination letter you…read morehave to wonder what is meant by the operative words; "Non-Compliance." In my case this would only apply to the Nurse Practitioner, Misty Cottrell, not me. I had a multi year patient relationship where i would drive 35 miles each way up from Knoxville, keeping each appointment and dutifully adhering to every directive. THEN- one day when i recently suffered a heart attack, she was completely unimpressed. I was in the hospital for 10 days after receiving quadruple bypass open heart surgery. She could not see fit to express the minimal concern by even returning a phone call. When my care was turned over to her from the surgeon, she refused to fill prescriptions for the most nominal of painkillers and became surprisingly openly hostile, making me feel like some junkie in withdrawal just for asking for minimal relief. Watch out. You may feel you have a great relationship at first but that may all change once anything gets serious. She will be completely unreliable, assume zero responsibility for your care and have no compunction to become 'non-compliant' to her most loyal of patients and throw you out like garbage. Beware, also of an extremely incompetent office staff who she will be completely loyal to, not you.

This office is amazing, you can easily get appointments through their app or website many times the…read moresame day both in person or telehealth. Diane is very knowledgeable and wants to work with you to get to the bottom of why your having an issue versus just giving you another pill. I love that she teaches the next generation of caregivers in this manner gives me some hope for the future of real Healthcare not just pill pushers.

This place does not do call backs. They recommend test and scans and then do not call back with…read morethe results to set an appointment. The lady up front is very rude and does not care about your well being at all. I called and left multiple VM's and they never called me back and when I finally got in touch she gave me the run around and told me she doesn't know if the doctor can call me back to talk. I spent a bunch of money for nothing. Stay far away from this place. It is a scam!

I see Dr. Amy Bentley here and I think she is a fantastic doctor. She is incredibly thorough - she…read moreasks a LOT of questions to make sure you don't forget to tell her about anything and she really checks all of your body, reflexes and things like that. My grandmother, mother, and I all go to her and in fact, I think she may even not accept new patients because she is so busy. I heard that about 5 years ago, though, so that definitely could have changed. I can't recall how long it takes to get in to see her, but I know it wasn't exceptionally long. Maybe a month or so. Also, I had a health savings account and it was only $35 out of my HSA account. Definitely a recommended primary care doctor!

This building, while modern, and clean, is kinda frustrating for it's factory mindset in the way…read morethat they treat people here for Primary Care. While it's nice to have most of my providers in one building, this department has to be my least favorite. I also hate how hidden the stairs are,