Karen was Amazing. Great communication from start to…read morefinish. 10/10 Recommend this place.

It's kind of a long story how Thuy and I came to the decision to adopt a couple of cats (in kitten…read moreform), but the last chapter of the story fell in place in our new neighborhood. Through conversations with various new neighbors we learned of another neighbor that works with a rescue organization (it sounded pretty vague to us too). But due to some good timing, and culminating during a neighborhood "block party", we finally met this person we heard so much about.. As luck (fate?) would have it, she told us that she has two kittens coming up for adoption. We went to meet the kittens (similar in age, but not related) later that week and again a week later. Of course they were super cute, what kittens aren't? I must admit that I was a bit skeptical about the adoption situation, but as I looked into Kool Kats, I liked what I read. So I don't know a lot about rescue situations, but I learned that conventional shelters can be rather stressful situations for the animals. Kool Kats is rather unique in that the rescued cats are NOT kept in shelters, rather they are all fostered in volunteer's homes (most are pet owners as well). This has a huge benefit as the foster parents have a chance to get to know the cats, their personalities, and what situations are right for the animal (homes with/without children, other pets, quiet situations, needy animal etc.). All this adds up to an adoption situation that may be a bit better than adopting a cat from a shelter or adoption event, where the animal may not be known as well. I felt that our cat's foster parent, a cat owner herself, knew these cats very well (and her insight was very helpful). So it's been a couple of weeks now, and we are very happy with our decision. Marco & Polo are wonderful, healthy animals (the cats are checked by a vet prior to adoption, and we have our next check-up on July 11th). Also, with two cats, they keep each company when we are not home. So far, it looks like we made a very good decision. Note: The address on the business listing is not that same as what's on the Kool Kats web site, so if you need more information, do check the website (there is a lot of information there, though the adoption price may have gone up from what's listed). If you have any questions about our experience, please feel free to message me. Hopefully you'll be able to give a deserving cat a new home. One last thing. It is my understanding that Kool Kats does its adoptions at the Hurst PetSmart (http://www.yelp.com/biz/petsmart-hurst) on weekends. If interested, please check, as I have no personal experience with this location.

Visited this building specifically for Animal Services. I'm fostering kittens and came to pick up…read moremy charges. I got a call and had to text upon arrival as they were only by appointment-only that day. Pickup entailed a review and signing paperwork and reviewing their medication and the supplies provided and then I was off! The staff member who worked with me was very helpful and I'm excited to be a volunteer

I am extremely disappointed and concerned for the shelter. Born and raised in GP, previously I had…read morenothing but mostly positive experiences. We had a situation in middle December, close to Christmas where the shelter ACOs were contacted but their services ended up not being needed. Without hearing the full story regarding the situation or even really being allowed to speak on it, my sister was repeatedly harassed by both ACOs and I guess the police department receptionist? I am just assuming the PD because these people were literally threatening to arrest a pregnant woman and claiming she broke "several laws" which wasn't true. This all took place over the telephone, no one ever giving their name. When my sister was contacted again she asked for someone higher up and they just said "that was a receptionist and they shouldn't have said any of that". These people were intimidating, disrespectful, and severely unprofessional when handling this already traumatic situation. We are residents of this city and regardless of what they THOUGHT the situation was, we were NOT treated with respect nor compassion. I personally will not be using/suggesting GPAS as a resource for this city because they clearly do not see themselves that way. ETA: Almost immediately after updating this review, on the same day my sister was contacted by GPAS once more, after receiving no further updates from them for several weeks. She was told that they have contacted the place where her dog was euthanized and that they have no record of her or the dog. They read off the information including the dogs name which was all incorrect and misspelled. So they are steadily attempting to get information but are completely incapable of taking the information, getting the complete story along with facts, and taking care of this "investigation". I also want to include that they have still yet to reach out to the "victim" of this situation (who is literally our mother that we live with) nor me who works at the place this traumatic event was carried out and finalized per the law. They again threatened over the phone, without giving their name, to "take this higher if we can not close this case". The intimidation continues and I will keep updating this review for as long as this continues to go on.

I am a foster for Highway Hounds and I can tell you we don't put dogs down. We pull dogs that are…read morein high kill shelters and about to be euthanized. Everyone at Highway hounds is completely volunteer! No one gets paid all the money that is donated goes to the animals. This organization travels to Colorado every month taking dogs and cats to new homes where they will be safe and out of Texas.

I wasn't going to write a review but since the owner removed the Facebook post and blocked me…read morewithout considering my feelings of them killing my dog on August 25th. They don't care about the dogs they find or get from the city, they care about the dollars they get. If they cared, I would have my dog. Highway hounds picked up my dog and had him for 3 days before they killed him. After searching their Facebook page, the post they made was clearly for promotional purposes rather than trying to find his owner. My dog helped me with anxiety and highway hounds killed my dog.

I was told by the lady with freckles and an accent, that because I stated I am athletic they would…read morenot trust me with a dog under two years old because they don't think that I will wait for the Doberman to be old enough to be taken on runs (apparently they have to be two years old to begin doing a lot of exercise). ALSO I said that I would be OKAY with waiting until it is two years old and she told me that she doesn't trust me. -- Excuse me? haha - FIRST of all we are in there trying to RESCUE a dog because it's better for the dog versus support some BREEDER and just BUY a Doberman PUPPY. Which I Then would STILL wait 2 years to run with it because I'm caring, kind, and not incompetent. - It doesn't make any sense to be rude to or make it difficult for a family to a Adopt a rescue -- especially when we could easily just go out and buy one and not be told that We aren't allowed to get one under two years old. - Don't act like you are doing ME a FAVOR and I'm stressing you out by showing up to view and rescue one of The dogs. We are trying to help you guys and help and care for a dog. You guys preach how you need people who can give that breed enough exercise and exhaust it and not just keep it in a small house -- YET you tell someone who is athletic that they can't have a young dog because you don't trust them. - Everyone there was amazing EXCEPT the foreign lady with freckles who lacks common sense & people skills. ----------------------------------------------- UPDATE It has been one week exactly from the previous review (above) I'd like to share that this Rescue Organization is great and I never thought otherwise. The ONLY unprofessional and ill-mannered person was and Continues to be the lady i mentioned previously. She repeatedly Smirks while talking condescendingly over her shoulder as she Walks away from you. (She Was even called rude and told to go away by a different volunteer.) She continues to approach me later while me and a different volunteer are talking. There she waves a treat in front of the dog im viewing to adopt & throws a treat to it(which of course the dog then eats the treat). And tells me how I'm "unfit" to adopt that dog because it abruptly got up to eat the treat and "clearly has issues they don't believe I can handle"......... That's all I will say about that because even with her poor attempt to discourage me, my experience here was still great. - Today was the second time we went to view dogs at this Rescue and everyone (most) was amazing. The volunteers are both Helpful and knowledgeable. - If you are looking to adopt here it is important to know that some or even most of these dogs have been through a lot and it will take more effort and attention to care for these dogs as opposed to another dog or breed. (Which I was prepared for). The volunteers and owners of this organization make it a high priority to pair their dogs with, and only with, an appropriate/capable owner and home. - Julie is amazing and they actually have several different species of rescues there including a ZEBRA, horses, a pig etc. Clearly they are passionate about their animals and I admire that. - The Highlight of this is that we were able to leave with a beautiful addition to our family, Rigel! He loves playing, running, cuddling even too. I am thankful for Bruce, Julie and the organization for helping me.

Honestly, it's hard to navigate how to address this issue besides warning others that this rescue…read moreisn't what it seems. My daughter and I went to the Fort Worth animal shelter and fell in love with a beautiful Doberman. We were informed her adoption fee was $0 (keep this in mind) and that she was heartworm positive. Despite this obstacle, my family decided that she would be a great fit and that we could work through any health issues she may have. On our way inside from the play yard to complete adoption paperwork, she had been "tagged for rescue". Despite having her with us and wanting to complete adoption paperwork, rescues trump individual adopters. Unfortunately, there was nothing the shelter could do so I left my contact information in hopes the rescue would reach out and my daughter left in tears. I kept a watch on all of the rescue pages until I found her. To my dismay, not only had I not heard from the rescue and had to submit an inquiry myself, but she was now listed for $450. That is a vast difference from the original fee of $0, especially when the shelter covers any medication she needs prior to adoption. Currently there are three other Dobermans sitting at the shelter (not good fits for my family for other reasons) so it kind of looks like this rescue cherry picks who they deem "savable" and profitable. This is very disheartening because I genuinely believe most rescues have good intentions, but this is clearly not the issue here. I think the whole situation is crappy and has definitely put a bad taste in mine and everyone else's mouth I have informed. I have since rescued another Doberman and she is the best girl. I truly believe everything happens for a reason and although my situation worked out, I feel as if this information needs to be shared.

most of the staff are friendly and very professional. the short lady with reddish buzz haircut is…read morevery rude and addressed me in a very accusatory and condescending tone when i brought in a trapped kitten that had been abandoned in my yard.

I surrendered my pit bull terrier around May because I couldn't have him at my apartment. Paid $15,…read moresigned a contract and left my dogs bed, dog food container, bowls and a dog bag with essentials such as pills, leash, car seat cover, etc. (they offered to take his things with him). I called and watched the activity involving my dog online. Tracy answered with the same shitty attitude every time I called, as if she was bothered that I didn't want my dog to die if he wasn't adopted. A day before he was to be euthanized, I get a call from Tracy with the shelter letting me know I can have him back and the $115 adoption fee would be waived. That was really kind! BUT when I picked him up, he had a broken tooth, he was malnourished with dry blood and cuts all over, really skittish and a completely different dog than when I dropped him off. They also didn't have any of his belongings. My dog was at this shelter for 2 months and I PAID to surrender him. I cried looking at the horrible shape my dog was in. I wish I would've known they didn't give a fuck about his well being. I cried for days after I got him back thinking of the horrible experience he had in "jail." It's unfair. I wouldn't take a stray to this shelter honestly, but I am considering sponsoring other pit bulls so this doesn't happen again. It's disgusting.

The Vet Dr. was very responsive to my chihuahua. He knew how to approach her and that gave me…read morecomfort!

Took the dogs here for their annuals. It is a big facility but this is my first time going to a vet…read morewhere they didn't give treats to help the dogs calm down and they had me help to hold them. I even requested treats but they seemed shocked when i did. Not going back here

Will not take in dogs or strays. Beware of the civilians standing around inside trying to convince…read moreyou to contact "Rescues." You're paying this shelter with your Tax money, but they are not providing the services you're paying them for.

Dedicated staff, clean facility and animals all look well cared for. Shelter is always in need of…read moredonations. Blankets, towels, cat and dog food is always needed.

Very nice clean environment Animals happy Cats happy…read more A place giving Gods creation the blessing of second chances at a C loving forever Family home Thank you for what you do

Clean shelter and friendly staff. You can take the animals out into a little room or a bigger area…read moreto see if you are a fit. Great place to rescue a furry friend!