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Tality Wellness

4.0 (2 reviews)
Closed 2:00 pm - 10:00 PM

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Cloud 9 Float Spa - Reception

Cloud 9 Float Spa

3.1(20 reviews)
19.7 km

This spa has a very high turnover of ownerships. Whatever you do, DO NOT commit to a monthly…read moremembership as current management will not honor spa policies. I cancelled my monthly membership about 2.5 years ago and was told the remaining 8 floats on my account has "NO" expiry date. I can in fact share my floats to friends and family who wishes to experience the spa. When I reached out to the spa this time to utilize my floats I was advised that the spa has changes ownerships twice and they proceeded to tell me the "intent of the previous owner" and blatantly advised that my floats are expired even though they still have access to old clients account information. Sure, new ownership, new rules and policies. I'm disappointed at how current management chose to handle their business. It is very poor business practice as they have not made any attempts to properly communicate to their clients of ownership and/or spa policy changes. I'm a huge advocate and believer in the use of sensory deprivation tanks but based on this experience alone I cannot recommend this spa. There are plenty of float spas with better tanks and facility, not to mention better customer service.

After a much anticipated float session the attendant didn't…read moreturn the lights on. The music came on but no lights. I was left fumbling in the dark to find the light switch but this was only the beginning of my horrific experience. In the middle of the night I awoke to an awful itch. I broke out in a terrible rash that necessitated a visit to the local clinic and resulted in a week of sleepless nights lathered in Corticosteroid ointment. When approached the staff was unapologetic and dismissive, suggesting that I was somehow to blame "as far as I know this has only happened one other time" ....Right, sure, tell me another one.....

Photos
Cloud 9 Float Spa - Oasis Float Tank

Oasis Float Tank

Cloud 9 Float Spa - HydroMassage Bed

HydroMassage Bed

Cloud 9 Float Spa - Tub Room Solarium

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Tub Room Solarium

Tality Wellness - floatspa - Updated July 2026

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