Love this store ! Cute clothes and great staff! I always get…read moremy dresses here and if I have a special event that I am attending I just ask the staff if they have anything in mind. They always have great recommendations and usually help me pick the perfect outfit!

We got my daughters Homecoming dress and shoes here, they both fit perfectly, it was crazy busy but…read morewe got in and out after trying on probably 8 dresses in probably about an hr, I honestly expected to be in there longer because it was so busy. The girls though the store where very friendly. I do however wish the store was bigger because the layout is so small your pretty much on top of each other trying to get in to a dressing room or shopping.

If I could give a negative star review I would. The sales people at this location pressure sold a…read more500+$ dress to a 16 year old girl.. they made her feel like she had no choice... they were ringing up the dress before she was even re dressed from trying it on. This is such poor business please be aware of this tactic... DO NOT LET YOUR KIDS GO THERE ALONE!! and they said they have a zero return policy... Do not support this business!!!

Love this place! It's such a hidden gem, gorgeous and unique dresses with amazing deals, I went…read moreshopping for homecoming and finally found what I've been looking for. I definitely recommend from smaller dances to great big extravagant events, amazing place.

If I could give a Zero I would. I've spent thousands of dollars at H&M over the years in the…read moreAppleton Wi mall, but after this experience I won't be returning. I came in with a brand‑new shirt with the receipt -- an unworn shirt with all tags and stickers -- and simply needed to exchange the XL for a Large, which they still had in the store at regular price. The associate stated that the return date was past 8/13/2026 and no returns or exchanges were allowed, nothing she could. I wasn't asking for money back, just a size swap or even exchange for same price. I asked for the manager. The manager appeared and stated that they made a recent change to their policy and the cash register tape still states the old return policy on it and there was nothing she could do regardless, the new policy trumps the print on my receipt even though that the item that was being exchanged was a current product. I showed her my receipt that said they can exchange with a receipt for the current selling price of the item being returned and she said see the front, the small font is the updated policy. Mind you, it was microscopic in size. She also stated see we have it on the wall behind the register wall on a sign too. I couldn't read it because it too was so small in font size. The manager had the tone "to bad so sad" and basically said so. My receipt in large letters that I had did indicate I had until 8/13/2026 to return and past that, with a receipt for exchange based on current selling price of the returned item. I couldn't even exchange for the same item that was in the store. What a joke, the sales associate I spoke to was pleasant. The manager however acted as if I was wasting her time. Basically, the company was too cheap to purchase receipt paper that supports the correct refund policy and shames the customers for the false information they provide on their receipts from their own store. I had two additional items in my hands that I planned to purchase, but after the rude attitude and refusal to help, I left them At the register and walked out. Keep up the false advertising H&M.

I make a beeline for the Clinique counter when I come here. Usually the ladies (and guy) there are…read morepolite and helpful! As far as the clothing goes, the selection is surprisingly limited and rather dull for a Macy's. And, only here and there will an employee greet you when you are wandering around.

My daughter and I have driven 3 hours, one way, to come to this Macy's for prom dresses for this…read moreyear and last. Prom was last night and the dress bag (just a long garbage bag basically) got ripped. I happen to be in Appleton and my daughter asked if I could pick up 2 dress bags so she could pack away the 2 dresses. I spoke with a manager who wouldn't give me any bags. I told her we bought both dresses from her store. She said no. Then I thought maybe she thinks I mean a nicer zipper bag, so I explained. She still said no. I asked if I could pay for 2 bags. Nope. She was not friendly and I was shocked at the lack of customer service. I walked down to Windsor (a different store with prom dresses) and asked if I could buy 2 bags. She asked if I meant a nice bag or just the plastic ones. I told her plastic. She said I'll just give them to you abs was very nice! I told her about Macy's and she was equally shocked. I've worked in retail for years, and would never dream of treating a customer like this.

Manager was dressed very inappropriately and staff continuously gave attitude to me and my family…read more Only given two stars because had some good deals and my sister and my mom got some great finds.

I was in the area for work and had time to visit some local shops and Chic to Chic was one of them…read more Though I didn't buy anything I liked a lot of the clothing items and can see myself stopping in again if I'm around in the future. The woman working (maybe the owner?) greeted me as soon as I walked in and was friendly.

I support small businesses but not this one. The owner, prices and vibe of this shop is horrible…read more She was dismissive when asking a question . Plus she did not interact with my adult bi-racial daughter but had no problem following her around the shop. We were very uncomfortable there and will never go in again.

I love shopping at Lillian's! They have a wonderful assortment of clothing, shoes, jewelry and…read morepurses to keep me in style. Love that I am able to support a local shop as well.

We stopped here for the first time for Ladies Night Out. What a fantastic boutique gem for downtown…read moreAppleton. The store is laid out very nicely with a nice selection. The staff was very friendly and welcoming. I will definitely be back!