I'm in awe that this piece of garbage excuse for a human is even in business. This place is an…read moreabsolute rip off. Total scum bag. I have never had a nastier twist done to me than this theif. He deliberately took me for every dime he could. I had to unhook my trailer and hook it back up to get an oil change done, he charged me an outrageous amount extra. I would have and could have easily done that myself, but I thought they were just doing good friendly business and being courteous They should have let me know ahead of time they were going to charge me 28 dollars to hook my trailer and I did most the work They guy in the shop was being extremely rude when I asked him for a wrench. They also had some stupid excuse to charge me way more than he should for the oil change. The lady working the front desk was incredibly rude. She was unfriendly and unsmiling and just made me wait when the Phone when I was in the middle rang without saying a word. If your in Richmond Indiana, be sure to go Wetzel anyplace. Never move here. I'm in awe someone could treat their customers so badly. Wow.

My family and I broke down in our RV. We were having battery connection issues so I called Kyles to…read moresee if they could take a peak. He told us bring it on over! We used the last bit of juice our battery had to drive to his shop. We got there and he realized we were an RV. "We don't work on RVs sorry" And that was that. We were stuck in their parking lot now... And they ignored us. No offering a warm waiting room for the children as we tried to figure it out. No pointing us in the right direction. No help in the slightest. We are a family of 5 and that was down right disappointing customer service. Point blank.

I went to firestone in richmond IN . They put a liquid on my gasket & it poured into my engine. I…read morehad to replace it cost me $6,000 and even more issues . I called corporate & spoke with the Insurance claim specialist & told they denied it bc of " pre existing " conditions . Contacted the attorney general & was able to get ahold of the senior customer support specialist from corporate , Danny Tovar. Now, bc of " good measure" they are talking a settlement . Now , it's been a week & no phone call or email nothing. I called corporate & was given the run around every single time . If you're a single mom or women like me , stay away from firestone , they do not like to accept responsibility & not very cooperative .

Extremely expensive. I had issues with my car, they "fixed" it, 2 weeks later I had another issue,…read morethey "fixed" and now my f***ing whole engine is falling out of the chassis. How the f*** they didn't see it has damaged when they did all the previous repairs????? I spent already $2,200 in oil change, fuel injection service, spark plug replacement, fuel system cleaning and O2 sensor replacement, and I'll probably spend more than $700 to fix it this time. Unbelievable!

Quick and professional! My only issue was hearing the techs speak over my running engine. They took…read morecare with the car and not to screw up my bolts like how Take 5 Richmond did earlier this year.

I like Jiffy Lube. I really do. It's quick; we've never waited for more than 30 minutes to get an…read moreoil change. The prices are decent. Sure, they're more than what you'd pay at say, Walmart, but you get what you pay for. They always do a great job. I've never had a tire fly off the car or anything after leaving (which has happened with other places). My only beef is that recently, it seems they every time we go, they've started trying to sell us more services or products than what we came for. They didn't used to do that. Maybe times are hard, or something, but it rubs me the wrong way. Otherwise, they do an excellent job and are always very nice folks to work with.

I just spent $1100.00 on tires.I left there with the tire warning light still on.Called them and…read morethey said I need sensors.Why wouldn't they mention this while they had my car in the garage.Ill never use them again.

I was from out of state and hit a pothole on I-70 and lost two tires on Tesla. Jim went above and…read morebeyond to make sure my tires were delivered the same day as ordered in the early AM. The install was seamless and I was back on the road by the afternoon, with Jim's local knowledge on the best way to Indy on SR 40 to avoid more potholes on I -70, under contraction most of the way. Fabulous job, Jim!!

Oil change for late model vehicle. Done in timely manner. Staff very friendly and politeread more

The price is cheap but the wait can be long. I have had my oil changed there many times. I always…read moreask about the wait before having the service done. They have never done me wrong.

Cost was $300 an hour + parts and took a week to fix a starter. If that's where your standards are…read morethis is the place for you.

Amazing service. Unfortunately, had a few car situations this month. They took care of me fast,…read moregood prices and a smile...thanks team at OCC​

Flynn's always does great work. Their staff are personable and pleasant to deal with. I will…read morecontinue to go there for regular maintenance on all of my cars!

Fast courtesy service from competent people. Better than most of the big chains shopsread more

I received a complete synthetic oil change. The staff promptly greeted me and escorted me into the…read morebay. The insured ensured that all of my lights, turn signals, and battery were working properly, refilled all the fluids, and offered to perform the recommended maintenance. The new air filter in synthetic oil change with Yelp coupon cost $120.

The employees are kind and very efficient. My car runs smoothly, I don't stress because I know they…read moreperform all tasks that are needed. The price is well worth the work that they perform. Nice group!

Great service ! The price was very reasonable. I got an oil change, took 15 mins MAX!read more

Drove in for quick oil change was pleasantly surprised at the service ! Friendly staff . Reasonably…read morepriced .