Took my 2012 F150 to the local dealership to have the parking brake looked at. Was told I needed a…read morecomplete brake job on all 4 wheels - rotors warped beyond resurfacing and corroded pads - to the tune of about $1,400. This didn't seem possible for the truck's mileage and type of driving I do. Kyle's guys looked it over and said the brakes still had half their life left in them. There was only a slight warp in the rotors, and the pads were only half worn. They could've easily told me "yup, the dealer was right, your brakes are shot, we can fix them for you", but they were honest and straightforward. They will get all my business from now on. Highly recommended.

I'm in awe that this piece of garbage excuse for a human is even in business. This place is an…read moreabsolute rip off. Total scum bag. I have never had a nastier twist done to me than this theif. He deliberately took me for every dime he could. I had to unhook my trailer and hook it back up to get an oil change done, he charged me an outrageous amount extra. I would have and could have easily done that myself, but I thought they were just doing good friendly business and being courteous They should have let me know ahead of time they were going to charge me 28 dollars to hook my trailer and I did most the work They guy in the shop was being extremely rude when I asked him for a wrench. They also had some stupid excuse to charge me way more than he should for the oil change. The lady working the front desk was incredibly rude. She was unfriendly and unsmiling and just made me wait when the Phone when I was in the middle rang without saying a word. If your in Richmond Indiana, be sure to go Wetzel anyplace. Never move here. I'm in awe someone could treat their customers so badly. Wow.

Staff is super friendly and the work I get done has been very quality work! The techs are really…read moregreat

I went to firestone in richmond IN . They put a liquid on my gasket & it poured into my engine. I…read morehad to replace it cost me $6,000 and even more issues . I called corporate & spoke with the Insurance claim specialist & told they denied it bc of " pre existing " conditions . Contacted the attorney general & was able to get ahold of the senior customer support specialist from corporate , Danny Tovar. Now, bc of " good measure" they are talking a settlement . Now , it's been a week & no phone call or email nothing. I called corporate & was given the run around every single time . If you're a single mom or women like me , stay away from firestone , they do not like to accept responsibility & not very cooperative .

I admit that I prefer to go through my auto dealer if I'm getting any maintenance done to my car…read more But sometimes it may take several days to get an appointment lined up. With Jiffy Lube, you don't even need to call to make an appointment. I visited a few days ago for an oil change and to get a headlight replaced, and I didn't even have to wait. I stepped out for a quick lunch and was back within 30 minutes and found they were already completely done. They also said that if I scheduled an appointment to get my brake pads replaced they'd knock $100 off that price as well. Can't beat that! Quick, speedy, and friendly service.

Quick and professional! My only issue was hearing the techs speak over my running engine. They took…read morecare with the car and not to screw up my bolts like how Take 5 Richmond did earlier this year.

Crystal gave me the BEST service today. She saved my life and made a bad experience SO much easier…read moreand I love the service I received. Thanks, Crystal and crew!! You're awesome!!

I just spent $1100.00 on tires.I left there with the tire warning light still on.Called them and…read morethey said I need sensors.Why wouldn't they mention this while they had my car in the garage.Ill never use them again.

Oil change for late model vehicle. Done in timely manner. Staff very friendly and politeread more

The price is cheap but the wait can be long. I have had my oil changed there many times. I always…read moreask about the wait before having the service done. They have never done me wrong.

Amazing local auto repair shop! Excellent, friendly and prompt service by experienced and…read moreknowledgeable technicians. Highly recommend

The van a/c never worked better after they repaired it this summer. I just had the van in for a…read morelube/oil/filter and couldn't be happier.

Flynn's always does great work. Their staff are personable and pleasant to deal with. I will…read morecontinue to go there for regular maintenance on all of my cars!

Fast courtesy service from competent people. Better than most of the big chains shopsread more

I received a complete synthetic oil change. The staff promptly greeted me and escorted me into the…read morebay. The insured ensured that all of my lights, turn signals, and battery were working properly, refilled all the fluids, and offered to perform the recommended maintenance. The new air filter in synthetic oil change with Yelp coupon cost $120.

The employees are kind and very efficient. My car runs smoothly, I don't stress because I know they…read moreperform all tasks that are needed. The price is well worth the work that they perform. Nice group!

Drove in for quick oil change was pleasantly surprised at the service ! Friendly staff . Reasonably…read morepriced .

Great service ! The price was very reasonable. I got an oil change, took 15 mins MAX!read more