Great customer service, good prices and quick turnaround! I will definitely recommend New Lenox…read moreAuto Care to my family and friends!

trying to get tires rotated can be needlessly time consuming. I stopped in and simply asked. Since…read moreI was local, I returned 90 minutes later and, as promised, tires rotated immediately. I'm normally out of state but when back in state this will be one of my preferred providers.

Brought my 2010 Volkswagen Jetta with 165k miles to the dealership in Joliet in 2024 for a check…read moreengine light whose code showed a transmission sensor. They advised me that to get into the trans and change that, they should replace the whole transmission for a couple hundred more, otherwise they couldn't guarantee the work. And they charged $150 for this "diagnosis". They wanted thousands of dollars for a new transmission, and I was stuck because I couldn't take the emissions test to renew my plates with a check engine light on. Brought it to Tony's Transmissions, and he replaced the sensor in a few days for a few hundred dollars. I can't remember the exact amount because I paid cash and it was about a year ago, but I just saw his business pop up when I was doing a search and remembered that I should have left him a review back then. He really did great work. Check engine light was off, car passed emissions, and we drove it for another year before selling it a friend for his teenage son. Car is still running strong.

I brought in my old Sienna in from a referral from the Auto Clinic in Frankfort :-) I explained the…read moretransmission symptoms and error code diagnosed so far. Tony said they were backed up and I offered to drop it off early just in case Tony and team got some extra time, as the family had an urgent college move-in date to make :-) Tony and team got the sensor part in and quickly turned it around, including some Q/A to make sure it was stable. Pricing with parts and labor was very reasonable.

I took my Buick Lucerne in for an oil change and told the receptionist to make sure the tires were…read moreinflated to 35 psi per Discount Tire where I purchased the newer Michelin tires ($700 purchase). They need 35 psi in the winter because the rims are aluminum and cause the tires to lose air in the extreme cold. Within two and half weeks, I received a warning from Onstar that my tires were at 28 psi with one at 27 psi. They did not lose all that air in that amount of time but were not inflated properly per my request. I took in my older Chevy Malibu which had dashboard lights going on including check engine light and service engine soon light. The tachometer was also not working. Auto Zone read the codes for FREE and I took that printout in with the car. They kept the car for three days. All they did was clear the codes, did not fix the tachometer and by the time I went a mile away from VIP toward Rt. 30, the check engine light was on! This car is older but always well taken care of and garage kept. No attention to detail plus I was charge $99 for nothing vs. Auto Zone putting the car on their computer to test for codes for free. I will not be back to VIP ever.

I have been taking my cars to VIP for many years .. Mark and his crew are amazing! I always feel…read morelike I get a fair, honest price and excellent service!! I recommend them all the time!

This is one of the best auto repair facilities in the area. I had an emergency that needed…read moreimmediate attention, and they took great care of me. I was initially quoted around $3,000, but they were able to complete the repair for just $600--honest, transparent, and truly looking out for their customers. The technicians here are highly skilled, professional, and fair. I'm very thankful for their service and integrity. I highly recommend supporting this business.

Tim and his crew are amazing. They do high quality work at very reasonable prices. He is very fair…read moreand a lot lower pricing than the Dealerships. I highly recommend him.

I received fast service, he went above and beyond. Changed my oil, filled my tires and fluids.read more

Lacked any sort of conversation about the service I was receiving. I usually go to another express…read moreoil change place, but due to lack of time and out of convenience I came here. I pulled in and I told them what I wanted. They didn't tell me where to go wait, tell me about my levels for other fluids, or replace my windshield washer fluid. I'm used to these services when paying $100 for an oil change. Hopefully my car actually received the oil I paid for. I won't return. They made me feel like I was interrupting their afternoon chat session.

Had a great experience at DeRe Auto and Tire and wanted to share. We brought our BMW X1 in for a…read morescheduled 10:00 a.m. oil change, and everything went smoothly--no waiting around, no upselling, just straightforward, professional service. The real surprise was finding out they offer free oil changes on your birthday. That's the kind of thoughtful touch you don't see often and it really says a lot about how they treat their customers. You can tell they take pride in what they do, and being a local shop that gives back to the community makes it even better. It feels good supporting a business like this. Overall, honest, efficient, and customer-focused. We'll definitely be coming back and wouldn't go anywhere else.

Had new tires on our 2024 Saubru Forrester yesterday. Once another excellent job by De Re. Tires,…read morealignment and synthetic oil change done in less than two hours. De Re is a genuine find for auto servicing and repair. Highly recommend for anything you need.

They installed my tires; they now leak. I booked an appointment for 3pm 3 days ago for them to look…read moreat tires. I showed up at scheduled time and they told me it would 3-4 hours before they could even get my car in. I would stay away if your time is not important you.

After shopping at various shops and auto parts stores, I found the Best Value on Car Batteries is…read moreat Pep Boys. I compared the quality and specifications of the FVP brand battery, offered at Pep Boys to many of the major brands, and found that the FVP Battery met or exceeded the competition. I had an on-line coupon for Free Installation, which saved $19.99. in all, the price for this top notch battery with installation, was very competitive with any other offer, and the staff at the New Lenox location was friendly and professional. This is definitely the Very Best store/company to get a replacement battery for your vehicle.

Been going here for years. They can be a slow. I think it's time to find a new oil change…read morefacility. Open at 8am. I got here before 8 in hopes to get out quicker. Was 1st in line. Workers sitting in a car listening to music til after 8am. I finally see them inside. They didnt let me in til 8:28. Apparantly the manger overslept and they couldn't get the systems up and running. They never came out to tell me anything. No apology when I got in. Nada. The lack of communication and apology for wait helped make my decision to take my business elsewhere going forward.

I gave my granddaughter my car. She brought it to grease lightning to get an oil change at the next…read moreoil change. I took her to my regular mechanic to get a tuneup and an oil change. When he went to do the oil change he found out that the previous person who changed the oil stripped out the bolt in the oil pan it ended up costing me money to get the oil pan in the now I'm trying to call them to make them aware of what has happened and their phone number constantly goes to voicemail one time they even took it off the hook and left it sitting there with me on the phone and never answered. I can't even tell them what happened so now I drive there to let them know. I wouldn't take my car here.

Always have been treated well at this shop . Even if you walk in, you are treated with the same…read morecourtesy as if you were life long customer.

Need to withdraw my negative review…read more This is not the same location that I bought the tires

My daughter's car had bad brakes. Frank got the pads and rotors done professionally and in a…read moretimely manner. Gave me discounted oil change. Happy with the results . So very reasonable and friendly staff. Would highly recommend taking any vehicle here

I actually got recommended this place from a tire shop I get service from and I been going here…read moreevery since now a little over 3 months they are soo professional and very fast they helped me fix 5-6 things on my car for a very very affordable price at that I had engine work done body shop work done and even electical and oil change with each service my car is becoming its old self again and looking like its self again My car would probably be totalted if it wasnt for jacobs automotivae and there fast and reliable service!