I'm really disappointed with my recent experience. I came in for a tire change and only later…read morerealized the tires were installed incorrectly -- two different brands were placed on each side of the car instead of being matched front-to-back. When I returned, the staff acknowledged the mistake, which I appreciated. However, I was then told I would need to wait in line again to have it corrected. After already waiting about 2 hours the previous day, being asked to wait again because of an error on their end was very frustrating. While the team was polite, this situation could have been handled much better. When a mistake like this happens, customers shouldn't have to lose more time to fix it. I hope the management improves how they handle service errors in the future.

The Best! Way better then getting oil changes or tire swaps from the dealer. When you're booked for…read morea time and show up on time, they're ready. It took 11 minutes from when I pulled in, and left with snow tires on and summer wrapped in the back. Great customer service, great price, quality work, can't ask for better. Much better than getting to a dealer, leaving your car there for 1-3 hours and planning around not having a vehicle. Highly recommend!

I discovered Penzoil last year when I needed an emissions test for Drive Clean Ontario and decided…read moreto get an oil change too. I have been going back ever since. The guys are super fast and efficient that I never have time to finish the complimentary coffee. I also appreciate that they don't talk down to their female clientele like a lot of other places do. I have the utmost trust in them working on my vehicle.

Decent price, excellent and efficient customer service…read more I needed an emissions test done on my vehicle. I came into this venue, and had my vehicle immediately looked at. Within about 10 minutes, they were done evaluating my vehicle. It did not cost me anything (part of a government program), and my vehicle was a "pass". I'd definitely return to this venue, likely for an oil change and/or any other e-test I might need.

I got there late and the owner was so gracious about taking me in last minute. It was obvious that…read morehe knew what he was doing and I felt in good hands. He was so pleasant about all my questions and gave me great advice about my car that I know will help keep me safer on the road. He was so knowledgeable and personable. I will be going there again and again for sure. Thanks so much for the great and pleasant service!

never had to change oil husband always did this. do I was nervous never been to a jiffy The…read moreguys were great checked everything including changing filters (which were filthy) I even got a discount must have been my grey hair lol i recommend them 100%. Made my day. Thank you

We rely on Jiffy lube to give us fast,efficent, excellent service for a great price, and they never…read moredissappoint! We have been loyal customers for the past 5 years, and now under new management, NIKKI and her team served us proffessionally & with excellent knowledge & care!! Love that we can drive in & out, knowing that our car has been serviced with the utmost care! The only thing missing, a free air freshener!

Excellent Service and Professional Team! I recently visited…read moreJiffy Lube for an oil change and was genuinely impressed by the experience. The staff were friendly, knowledgeable, and incredibly efficient.

Had my beauty 2009 BMW 535iX touring Krown rustproofed. Appointment made for 1:00 pm was right on…read moretime and i was out with a smile. Thank you

Sorry but your business will not last Running it by appointment only. Worst way to operate. Your…read moreservice before you moved was a lot better. Will never be back.You are a zero in rating. Before move you had an efficient friendly competent service. Not now. Waited 40 minutes no one came to talk to us. Dave Parker

My husband and I moved to this area a few years ago, and have gone nowhere else for our basic…read moremaintenance needs. This is not your typical chain-business with no personalized connection to the community. I take my truck very seriously as I use it to travel much of Canada and the US for a hobby throughout the winter almost every weekend, and need it to be in good shape. This is an honest establishment that I know I can trust to do well with my vehicle. On any given day when we've gone in for service, the staff is friendly and services is timely considering whatever the line up may be. They've always been fair and honest with what we need to get complete versus what might be a good idea but not necessarily an immediate concern. We always seem to get the same group of staff and they're quick to remember what we need and get us in and out. The staff, management, and ownership of this Jiffy Lube understands and appreciates their local and returning customers in such a small community. If we've ever had a problem it was addressed it right away and the staff went above and beyond expectations to ease our concerns. Management and ownership specifically take time to hear your complaints and personally care about managing the problem. In our conversations we've felt genuinely heard and that the steps taken to give us good customer service go above and beyond expectations. They understand the necessity of, and follow through on giving good, fair service to get your repeat business as a local. We will never go anywhere else.