I just went in for an oil change-- do not believe the bad reviews! The employees are very kind and…read moreare such hard workers. I even got a discount that knocked my cost down about 10 bucks! They really went above and beyond without "up-selling" anything -- they even gave me a carnation which honestly made my day. The oil change was very quick and they also made sure to check the car for any other maintenance details/requirements. I am very satisfied and feel taken care of!!

I went in for an oil change, just an oil change. The young lady who checked me in, very personable,…read moreprofessional. I was second in line... and waited, and waited, and waited. Had I known they were short handed and there would be close to an hour wait... I would have made other arrangements and come back at a less busy time. She did not mention they were short handed, and the sign, which btw mentioned they had a "SENCE of urgency" because of being short staffed (evidently spell check didn't work either), was posted as close to the exit without being outside. I watched as staff walked around, did things on the computer, all this as the oil change bay was empty. I was next in line, the bay was empty, and after 15 min, I had had it, If they were this lackadaisical about their job, I would not trust my truck to them

Experienced a first today.....I travel fulltime pulling a trailer, stopped at Quick Lube in…read moreLivingston,TX to get both front and rear axle fluids changed, as I did not know when they were done last. Eric the technician checked them quickly and strongly recommended not changing them, as both were quite clean and full. Needless to say, I really appreciated his honesty, especially because I needed no other services from them, and paid them nothing for their time. Thank you for your professionalism and your character, Eric.....I will definitely be back when I am in town. Thank You!!!!

I would give more stars if I could. After a couple places told me they weren't able to work on my…read morecar because it's a newer Mercedes. I contacted them and they were Able to squeeze me in the next day to replace my brake pads. The customer service was exceptional, and as a younger woman I really appreciate the fact that they didn't TRY to take advantage of me. Even though I know better, there is always places that still try to upsell me or sell me something I don't really need. Thanks for being professional and doing a great job with extremely reasonable pricing. I will definitely be returning.

Was visiting the area when I started having a shake in the steering. Even though they were busy…read morethey fit me in and took care of me and were very friendly. They welcomed each customer like a friend and didn't bring up things that didn't need to be fixed. Great service and thanks again Steve, Mike and the team!!

I had them do work on my car they were very courteous and professional, they showed me my air…read morefilter letting me know it would need to be changed soon, they check my oil for me (because of a slow leak) and said just bring it by and we'll top it off for you if need be. I will be returning and I recommend them to everyone.

we had a trailer tire blow out in Livingston and the owner was kind enough to not only let us use…read morehis jack but assisted us free of charge. he will definitely see my business any time I'm in need of tire repair in Livingston

Dropped my Jeep off at 2:00 - it's currently 4:30 and I'm still sitting in the waiting area. My…read moreJeep has been sitting unattended with the hood open for 2 1/2 hours, the only one in line, and I've yet to see a mechanic touch it. This is utterly ridiculous

Horrible workmanship. Three times over the past couple of months, I have taken my car here to solve…read morea problem that they created from a simple flat tire. The last attempt included replacing a hub and a tire. I got the car back, then noticed one lug was broken off (and sitting in the hood well) and another lug, on the tire they replaced, was stripped and missing the lug nut. After months, I am trading one issue for another. This isn't difficult... if all lugs aren't on the tire (or multiple tires) don't charge the customer then give the car back to the customer. I would think this would be the basics for a tire shop.

I checked on their home page and was not surprised to see my review not there. Hopefully i can save…read moresomeone a really bad experience.... I brought my car to Premier and asked them to check my blend door actuators and blower motor. I also had a windshield leaking water when it rained. I asked them to try and find the leak. I was told by Jethro i would be called before any work was done. When i was finally called i had a bill of almost $900 including 5 hours of labor waiting for me. The glove box actuator and blower motor had been replaced. Both simple jobs that could not have taken more than 30 minutes. The drain plugs under the windshield had been cleaned out supposedly the cause of the leak. Their AC tech some Dim-Wit named Randy had worked on all this. Premier did not try to resolve any of this for me, I drive by their store every day and see a lot full of cars, how bad do they need the money and where did good honest customer service go ?

My car was throwing weird codes and I was terrified to even drive it. I took it to them and I…read morehappened to have called before. MS. Audrie was so helpful and accommodating. I felt comfortable feom the very beginning. They worked quickly and efficiently. They were so honest about what they thought I should do, and I so appreciated that. I would for sure tell anyone needing a mechanic to go here FIRST, bet that'll be thr last place you'll go to. I appreciate a business that appreciates their customers and its also Cicero see someone doing a job they want to do and are happy with it. Really nice folks.​

Renfro's Roadside Dustin 936-500-4977…read moreJosh's Car Clinic Josh 832-764-9806 They are the best!!!!! They will come to you!!! Very Honest and Caring!!! They will do the job right!!!! Once you let them do the work, you will not want to use anyone else.

My wife and I experienced a negative experience with this business! The owner, Mr. Jeremiah WITT,…read moredemonstrated a dishonest, uncaring, unprofessional, and deceitful operation! Since my job stationed me out of Texas on assignment, I initially performed online research and instructed my wife to take her car to this auto mechanic. The repair, which I was knowledgeable about, involved the simple "remove and replace with the new part" to fix her car. I even provided Rods & Wrenches Garage with a YouTube video that thoroughly showed and explained how to perform the simple repair. Mr. Witt and/or his mechanic took an unreasonable 5 WEEKS to perform this simple service! During this lengthy time, they proved their incompetence and dishonesty by talking to me on the phone about how the business was overwhelmed with other customers, only to be disproved by my wife who drove by the business to dispute what I was being told on the phone. When I called again, I was told then that the delay was caused by them installing three (3) separate "aftermarket" parts that had been determined to be defective, which was causing the lengthy delay in their repair. When asked why he wasn't installing the Original Equipment Manufacturer (OEM) part, he sarcastically replied, "It's not needed!" The car was returned to my wife UNREPAIRED, who immediately discovered that all the warning lights were now illuminated on the dashboard instrument panel when starting the car. When she promptly brought this to his attention Mr. Witt denied causing this additional problem and refused to accept the return of the car, stating, "We don't want your business anymore!" She asked why he and/or the mechanic had rummaged through her items in her vehicle, and they lied about that as well! This incident demonstrated a dishonest business operation! I would not want anyone to experience what my wife had to personally endure, and I DO NOT RECOMMEND this business to anyone. We immediately made an appointment with Keating Honda dealership in Conroe, (who I highly recommend) who competently and efficiently performed the repair the same day of her appointment, including the additional repair of the damage caused to the dashboard by Mr. WITT and/or his mechanic! My lawyer is compiling a formal letter to be submitted to Mr. WITT, owner of Rods & Wrenches Garage to pursue a formal complaint with the Texas Department of Licensing and Regulation to recoup our money! SHAME ON YOU JEREMIAH WITT, OWNER OF RODS & WRENCHES GARAGE! And please, sir, don't try to refute this negative rating by trying to refuse responsibility by placing blame on your mechanic employee!

BEWARE...this is from my own personal experience...took my truck there to have the fan clutch…read morereplaced...paid $600 cash (suspicious)...fast forward two (2) months and took my truck to another mechanic and he discovered fan clutch was refurbished, not the right one for my truck and had all mismatched bolts. It is hard to find a trustworthy and good mechanic these days...thought this guy was honorable but was highly disappointed...

I've had a broken front headlight for some time on my old Toyota. This place was highly…read morerecommended. If you want professional work with a very knowledgeable staff, this is the place to go. Always rely on local places.