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    TAK Communications

    1.0 (2 reviews)
    Open Open 24 hours

    Services - TAK Communications

    Telecommunications

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    4 years ago

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    Swiftel Communications

    Swiftel Communications

    (5 reviews)

    When i ordered the 30Mbps package I was told there was an optional installation fee and opted out…read moreas I've worked in IT and know how to set up a router. Still, a technician was sent out to call in the order and I set it up. I received a $232 bill for the first month. Besides the nickel and dimeing order fees I received a $75 install fee. I called customer service and asked for the incorrect charge to be removed. Instead of removing the fee they adamantly argued that the installation fee is always mandatory and that I was confused. I said I wasn't comfortable paying the fee and was threatened with credit services. They bullied me into paying up and I immediately disconnected my service, racking up another $100 disconnect fee. The connection speed hovered around 25 Mbps but throttled down to just 15 Mbps with frequent disconnects in just 2 weeks! I had a more reliable connection with Mediacom and that's saying something. I ended up hotspotting data and while not optimal, it's miles better than the "service" provided. TL;DR Speed/Reliability is below average. Cost is insane, should be half the amount. Customer service is non-existent at Swiftel. If you have a different option than Swiftel/Mediacom in Brookings, take it.

    Do I love Swiftel? No, not really. Do I have another option in Brookings? No, not really. Not if…read moreyou want actual uninterrupted internet. After wasting a year of my life with the horrendous nightmare that is Mediacom (the worst ISP in the history of ISP's) I switched to Swiftel. In the many years since I have had nothing but solid, fast, reliable internet service. It's too expensive, should be faster and forces you to bundle a phone, but in the people republic of Brookings it is the best possible option by a w-i-d-e margin.

    TAK Communications - telecommunications - Updated May 2026

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