These guys seemed good when we first switched from Allstate. Then we got a notice from DMV that our teen son's car was not covered for months even though it was clearly on the policy paperwork from State Farm. They told us it was their mistake BUT we owed $700 in back payments because they also forgot to charge us. That had to be paid over the phone immediately to get our son's car legal to drive. I can't imagine what would've happened if he was in an accident during this time. The State Farm rep said it "probably would've be fine". Yeah, right. We still haven't seen a bill reflecting this charge in writing and today were told we owe an additional $300 because a beacon wasn't set up on the car. Again, there's nothing in writing reflecting these charges even though we have called and asked. I also asked to speak with Tage and was ghosted- apparently he's "been in meetings for the past two days". I'll be filing complaints with corporate and the state and looking elsewhere for my insurance. read more