My first appointment was a bust. Spent 45 minutes with an advisor only to be told that they…read morecouldn't help me and I needed to see someone else. Then a second appointment was booked but it was for weeks later in another office out of town. A couple days after the first appointment, I got a call from the branch manager asking why the first advisor didn't help me and telling me that my second appointment should have never been booked. They were gonna honor it anyways. I was promised a discount. The day of my second appointment I took time off work. I get to my appointment on time only to be told that the 2nd advisor is not showing up. The branch manager apologized and said that they tried to call me ahead of time. That call came at 11:36am when I was already driving over for a 12pm appointment. I didn't answer because I was driving and it was a strange number calling. I stood there waiting for an offer to see another agent or something. I got nothing. When I later listened to the message it was full of excuses. Maybe this God's way of protecting me from a company with no professionalism. However, now I'm still stuck. Stay away from this company! I would give a zero if I could.

For years I hunted around for the best deal between tax preparation chains which often meant…read moreswitching from year to year to save a couple bucks but after a large regional preparer made mistakes 5 or 6 yrs ago I started to be pickier. I went to Block in Branford last year to do my 2017 taxes and they reviewed my 2016 return and found a glaring mistake made by another nationwide chain, which operates out of booths in stores. The Block preparer who I've used now 2 years is obviously much more competent than the personnel I've used at the bargain booths which actually for me (Some interest and Dividend income, no itemizing) was right around the same price as Block. It took more than a month to get the other chain to admit its mistake even though it took less than five minutes to point out the glaring error once they were finally willing to look at it. I'm new to yelp but in general I don't give out 5 stars.

Awesome service I know during tax season they are open till 9 pm never had a problem with themread more

From the owner: Our services include credit repair consultants, DMV transactions, all types of Insurance, all types…read moreof taxes, amendments we make companies, Notaries, Special Power of Attorney, We also officiate weddings and help with immigration. Hablamos español. Bilingual

Marvin Arotsky is a great accountant with many years of experience. Once you are a client of his…read morehe treats you like you are family. He is always a phone call away if I ever have any questions throughout the year. He is very personable and will talk to you while he is preparing your tax return and before you know it he is done; without feeling like he rushed through to get to the next appointment like I feel at some of the larger tax filing places. I also like supporting a local family business instead of going to one of those places where the people just have to take a couple of classes and then they can file returns. His office is loaded with candy and jellybeans during tax season which is a huge plus for me :) I Highly recommend Marvin for all your tax and bookkeeping needs. Weather you need him for preparing your income tax returns or for doing your day to day bookkeeping needs for your business Marvin is your accountant!

Very taken aback by the lack of covid 19 sanitation measures. no mask on accountant,extremely small…read moreand cramped office with no ventilation,and absolutely no cleaning done between clients..because of this I would not recommend. Regret risking my health by staying for my appointment. I should have left immediately when I saw no mask. This was back in late april.

I've been working with Smith and Pavano for over 25 years and found them to be extremely…read moreprofessional, intelligent and easy to work with. Rich Pavano and Jill have helped us through many complicated tax situations and they've always done so in a pleasant fashion. They are truly a category of one company and indispensable to our business.

Rich Pavano has been my CPA for over 10 years. He is very insightful and professionalread more