H8TE IT NOW. We ate here when it was Martha's-loved it.
Fast forward to 2025, NOPE. Whoever owns it now, train your staff.
To start off with all the things that went wrong but we weren't bothered. It wasn't busy only 2-3 tables. 2 servers.
They took so long to ask drink orders we ordered food and drinks at the same time.
1.) 15 mins for WATERS to come out. Never offered any refills.
2.) Ordered beer, came out 25 mins into sitting. When the 1st beer was done she never offered the 2nd BOGO one. Had to call to her across the restaurant as she wasn't attentive.
3.) Chip and salsa had to be asked for even though it's comp with meal. Brought out 20 mins after sitting.
4.) Cheese dip that came out 20 mins later after asking for it. She brings it with no chips so I asked doesn't it come w chips? Her response was "I can go get some". OK bc what else were we supposed to eat the queso with?
5.) We had to get up and get our own napkins, NONE brought to the table.
6.) One of the children at table is ALLERGIC to eggs. Midway through eating we ask to order the chicken nuggets and ask if have eggs in them (breaded coating etc) The servers response was just "IDK" and just stood there. The mom then says "can you find out please?". I'm thinking like are you slow but the real answer was she's just rude and unhelpful? Idk is not an answer.
8.) I ask her, we ordered a dry burrito with steak ... is it coming?
She pretends to look at her notepad and just says no I didn't write that down. Clearly I specified steak dry burrito, it was the only one in our order. So since everyone is more than half way we say forget the burrito. She wasn't apologetic or anything!
This is where she FAFO w a $0 tip. I went to the register to get the check since again she's NOT attentive. The other server pulls up our bill but doesn't show me anything and says I'm going to ask the server to check and see if she charged you everything. Our server comes out and mind you no one has shown or printed me a check - so naturally I ask for it (since we ordered a $15 item that never came. And for a while there we thought the beer was never coming too.) Then the both of the servers were like you can have your bill after you pay.
** say what now??? I have never been denied to look at my check tf???
So I said yea I ordered food that never came so I would like to look at my check.
The servers response was "like I said I didn't put that burrito into the order so it's not on your bill".
Then I repeat myself, "yea, can I have my check?"
Total of our bill was $100 who doesn't look at a $100 bill?? Anyways you got $0 tip for being rude when I asked for my check. Nothing else. All of your bad service before then was annoying af but we're tolerable people. Don't be outright rude next time when someone wants to LOOK before paying. Watch no one comes back and you need new ownership AGAIN.
Plenty of other locally owned places to support. You got the right one to be rude to. read more