After running errands and taking care of a little business my husband said he was hungry. He was thinking tacos. I said well I can just grab a chalupa and the nacho fries. Every worker seemed to be busy cooking or working the drive-thru area. The restaurant offers customers the opportunity to use the kiosks. Food is made to order and didn't take long. When we made it back to the car, I noticed my fries were not in the bag. I went back inside to get them. The manager told me the fries were on the chalupa. I was like what. He said yea, we need to fix that in the computer. Everyone thinks they are getting a side of fries but it ends up being on their food. I'm thinking if you know this, when you receive the ticket why wouldn't you check with the customer see if they really want a side of fries or if they want in on their food. Hope it's fixed soon. read more

The food is always good, the staff does a great job. my order is always correct. And Taco Bell is always the healthy alternative for food. This location is great so is the staff. Thanks for making every visit that go there nice and tasty. Taco Bell is actually better than a regular Mexican restaurant, and that's the truth for half the cost. read more

Me and my friends placed an order for 4 tacos and 4 burritos and 3 drinks. We imediatley got the drinks and then proceeded to wait for the food. 10 minutes went by. 20 minutes went by. 30 minutes went by. We asked if our food was almost done and they go, "What order?" They had completely forgot or ignored our order and it took us 40 minutes for the whole experience. Worst customer experience I have ever had the displeasure of experiencing. absolutley don't go hear, workers are boneheads. read more

Taco Bell - Fast Food Near Me - Tinley Park, Illinois

Service and food is below average , I will stop going to this restaurant. The staff is never helpful

google says this place closes at 4am. I got there at 3:38 to pick food up for my partner. 30 minute drive and they said they throw everything away at 3:30. maybe don't lie about your hours on google so you don't waste peoples time. read more

Walked in and stood at the counter for 10 minutes and no employee ever approached the counter. If you're gonna head to this one it appears to be drive thru only. read more

Me and my family just stopped at taco bell for lunch and ordered 2 mexican pizzas, 2 dorito locos tacos and a cinnamon twist through the drive through which costed a total of $30. The mexican pizzas were awful and had a terrible after taste. I asked for 2 doritos locos tacos only cheese and onion. Every time I have ordered this at other locations they add the meat and there is no issues. Even if they thought I didn't want meat, one taco only has lettuce.... and the other has only lettuce and cheese which I didn't order. I would not recommend anyone going to this taco bell unless they want to waste $30 and 15-20 minutes of their time. Terrible... read more

Taco Bell - No meat at in taco at all. - Fast Food Near Me - Tinley Park, Illinois

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Drive thru took FOREVER. Then we got to the speaker we ordered fast - the woman asked if we wanted to round up and donate; we politely declined. She then went back and forth with us saying "oh it's not that much, just round up" and kept talking and talking. No wonder the line took so long. Then the cars behind us kept beeping and she gave us a dirty look, like we beeped. Don't come here. read more

This is the only review I have ever left for any establishment. Our experience at this location was horrible. We waited in the drive thru for an hour and a half before finally ordering. The drive thru is built in a way that customers cannot leave after entering the drive thru. With 3 cars in front of us after ordering, we waited another hour before arriving at the window. When we arrived at the window, we noticed that they were fully staffed, but had no sense of urgency. We sat at the window for about 10 minutes without any updates, as employees walked by the window multiple times. Zero communication about the status of our order, etc. We finally got our order and a passing "sorry about your wait". We came from out of state for a concert, and we were at this taco bell for longer than we were at the concert. Unfortunately, this was the worst customer service i've ever experienced. read more

It's always disappointing that you have to leave any stars, when no stars are earned. Ok, I know this is Taco Bell so with that out of the way, here we go. This place is the worst location I've been. Not only do they take the "fast" out of fast food, but they can't even get the order right. I ordered 2 tacos and 2 burritos. Seems straight forward so far. That was at 12:05 am. I ended up getting my food at 1:27 am. 1 hour and 22 minutes for 4 items. No special instructions, no changes at all. So here's my message: Dear store owner, sell the store or close the doors. You suck as a business owner. Why it seems ok to own a fast food restaurant and have no concept of what that actually means is quite pathetic. Maybe try having more than one stoner working at night since that's when people actually eat Taco Bell. Dear Taco Bell worker, put the drugs down and DO YOUR JOB. Nobody owes you anything and having a job is an important thing for some people, clearly that doesn't apply to you. And the drink was wrong. Wasn't worth going back in to fix it. Avoid this location at all costs. read more

This place sucks. It takes forever just to order then another eternity to get your food. Then the order is wrong and no one is willing to fix it. Servers are lazy and the restaurant is disgusting. read more

Didn't want too give one star. If the tall guy wasn't working here this place would fall apart. First off the cook has his cell phone strapped to his hat, having the most ratchet conversation I've ever heard. And the manager is just letting it ride. They must really need help. He clearly never had employment before even with his age. Taco Bell isn't really a place I like too eat, just needed something fast. Still waiting for my order it's been about 30 min so far. I will never enter this place again. read more

missing food. I ordered a deluxe craving box. cinnamon twists and burrit were missing. awful service in general.

Don't even waste your time going to this dump. Two people working and they are in no hurry to serve anybody. They should just stay home.

Thee worst "fast" food place period they can have no one in line inside or out and u sit and wait ten minutes to even have ur order taken then when u do get ur order taken takes over 20 minutes to get ur food I give five stars on so many places and never go out of my way to give a bad review but this place deserves it horrible horrible horrible establishment and poorly ran Business read more

You don't ever expect much from Taco Bell but it was so good food was warm tasted good everything was correct and was greeted at the door by employees read more

This location has the world's worst customer service. They do not have a counter person at lunchtime the drive thru is wrapped around the building for more then your lunch break. Then there's the staff I don't know where they got them if you order inside at self service or mobile app. They still screw you're order up then there's MARTH see is so horrible with her customer skills I would Fire her on the spot. She's the rudest woman I have ever had serve me food. And I've grown up in the food industry my entire life. All you're doing is serving tacos. And when you make a mistake then say sorry no nothing this has happened 3 times prior so I spoke up and she snapped on me so bad that I snapped right back and she was still yell profanity at me while I was walking out. ThisTaco bell is so Why won't corporate do something about it read more

waited over an hour for my order and they missed 6 burritos. When I went in to tell them what I was missing, they said I was lying and had to call the owner to get permission to "remake" it. ridiculously short staffed and the manager just yells at the workers who were trying to help us. read more

The food here is terrible. they just slipped my food together. I ordered a chicken nacho bell grande and i got 5 lil pieces of chicken and bunches of chips and a scoop of beans. and my daughter said her burrito did have anything but beans and cheese in it, No meat. read more

Lazy. Got every part of my order wrong. Paid for beefy 5 layer burrito and nacho bell grande. Got dollar menu burrito and mini nachos. Asked for lots of fire sauce. Got no sauce. It's 8 o'clock and nobody was in line. Employees want to get paid more but they should be fired. Pathetic. read more

Just purchased 6 messy, cold, soggy tacos. No idea how long it where they were sitting out but pretty clearly not freshly made. So that's my final visit to a location that I've been visiting occasionally for 16 years... read more

I cannot leave the attitude I got Taco Bell. The lady almost refused to take my order like it was too much trouble. I had the nerve to want her to take my order rather than use a kiosk. Attitude and ignorant from the second I walked in. read more

Taco Bell - Taco Bell Tinley park - Fast Food Near Me - Tinley Park, Illinois

Decided to go to Taco Bell this evening pulled up to the Taco Bell drive-through no one answered or responded so I decided drive up to the window got up to the window three of the employees were sitting around talking laughing and enjoying yourself I asked were open they she told me yes so I decide to order some food and this is what they gave me read more

Taco Bell - Nacho Bell Nachos BellGrande - Fast Food Near Me - Tinley Park, Illinois

I waited 22 minutes for my order and told the manager I waited 22 minutes and he said " oh well " . I get home and my order is totally wrong. I ordered 1 chicken burrito and 2 HARD shell tacos . We come to TA CO Bell because they have HARD shell tacos. And what does he give me. Soggy soft shell tacos. They need to replace whole night crew or close the store if this is how they treat their customers. 22 minutes 22 minutes OH WELL read more

Idk who was working here around 11:30pm on 3/4/23, but the guy at the drive through window had amazing energy and the steak chalupa supreme I got was AMAZING!! I got that and a crunch wrap and it was the best Taco Bell I've had in a very long time. read more

The Tinley Park Taco Bell has to be on the verge of closing. Every visit I've had here, they either are short staffed and have an hour long wait for orders, or they don't have tacos or meat or things they should have. Every time I pull up to order there, there's always some issue. I'm sure they're missing out on money. I know it's out of their hands. But it the blame has to be in someone's hands. Just frustrating as Taco Bell's in other towns outside of the Chicagoland area seem to have their shit together. read more

I don't understand how it can take 45 minutes to make two burritos but a family of three can come in and order half the menu in under 20 minutes slowest service I've ever. read more

Says they are open till 0130. They are not. Have been there numerous times and said the same thing.

Terrible service not enough employees, debt machines never working this place should close or get new workers seriously! Went here so many times and always get proven right come on do better!!!! read more

I've never had a problem with this Taco Bell. The food always tastes amazing and this time was no different.

So customers need to wear masks and so do the people preparing our food. But apparently the 6 managers having a meeting in the dinning room and walking back and forth from the kitchen are not required. Kinda gross watching a group of mangers walking about the store touching things where food is prepared. And no they didn't was there hands before touching. Also thought the dinning room was closed but apparently that's just for everyone who isn't a manager and yes they were eating. So kinda pissed off. Then when I said something very loud about it all the managers did was give me mean looks. The larger lady even mean mugged me out the door. This happened around 1pm on Tuesday. read more

Slowest fast food in history. One burrito took 20 minutes to get at counter. Very few other people here.

This place is literal trash. They messed up my order. I called them while in the parking lot, they told me they can't help me and hung up on me. Great spending money on food that they don't even give you and the food is not hot. read more

We paid 60 dollars and waited 30 minutes in the drive thru and the food was horrible. We ordered bean chalupas and got beef ones and same with the Crunchwrap. The amount of anger that I had was so much. The service was unacceptable. I recommend to never go there as it is one of the worst taco bells I have ever been to. After calling them, they blocked me. read more

. Placed an order tonight around 11pm online and pay using my Cc. When I arrive lady at the box says they're closed. I try to explain to her that i placed order online and the store hours listed say open till 2am. I just get ignored! I will never go back, and this isn't my first mishap with this location. Orders are almost wrong every time. read more

1020 pm on a Tuesday - the site states open til 1am- worker says"we closed",,, wth, turn off the lights on the drive thru sign then!!WTH

I want to preface this by saying: I'm not a frequent customer of Taco Bell. I don't go out of my way for it. When you read reviews for Taco Bell, it's usually because it was a bad time. But this was the best Taco Bell experience I've had. Easy online order - was worried about quality since it was an odd time. But my order was ready when I got to the drive through, it was hot, and the employee at the window was polite. My order was correct, AND they included multiples of each sauce type, a fork for the Power Bowl, and napkins. I ordered a Crunchy Taco Supreme with guacamole and rice, and it looked like the picture. I've heard the joke about Taco Bell where you never look inside the tortilla before you eat it, but it actually looked appetizing. I didn't wait and my food was still hot. A+ Taco Bell for being an unexpected bright spot in my day. read more

Just went through the drive thru and specifically ordered nacho fries with cheese as my food (along with my husbands that I can't eat because I'm vegetarian). I get home and they've only given me a cup of cheese. I call back and the guy on the phone says to come back and come INSIDE for the fries. That's all. No I'm sorry, nothing extra to make up for the inconvenience. And now I have to go way out of my way to get them. I even asked the man in the drive thru window if this was everything because the bag seemed small for the amount we ordered. He was laughing and barely paying attention, but said yes. Highly disappointed that they don't even care to make this right. Thanks for the cheese cup dinner, T bell. read more

The staff is ALWAYS rude and they will lie to you and say their system is down when they don't feel like doing their job. Not only that, your order is almost always wrong. Do not go here! read more

This is a great Taco Bell, they deserve more credit then they receive. They're short staffed but they're food is great! I love how sweet the managers are and the rest of the staff. It was a lady named Margret and a man named Reggie who did a great job with assisting me. read more