Wonderful Taco Bell what a lovely manager! I was treated so well here on my lunch. I will be back!

The drive thru takes forever, feels like better eating at a sit down restaurant then a fast food. Take foreverrrrrrr

I like taco bell. It's completely different from 'real' Mexican food, but it's affordable and hits the spot. I recommend the Grande Nachos. It's enough to feed 2ppl if you aren't being greedy lol read more

Taco Bell - Nachos - Fast Food Near Me - San Leandro, California

They use the same gloves that they were handling other things to make my food. Very sad. If only they could use disposable gloves to cover the ones they were using to make our food and remove it to go back to what they were doing. I place order. Request 15 fire sauce. There was only 8. So my son wants mild sauce and I ask for a few mild. She was blabbering how the sauce was already in our order. As I walk away she spoke in spanish how I already have my sauce and ask for more. I didn't even care cuz I am not coming back anyway. I also did not point out that I ask for 15 fire and only receive 8. 15 is max and I eat a lot of sauce. If anyone remember the sauce used to be outside on the bins where we can grab how much and we want and sit and eat. Now... just SAD. I guess that's one of the reason why I barely see anyone there anymore. read more

Not a big fan of Taco Bell but I do crave it from time to time and it always hits the spot. Mobile ordering makes carry out easy. I'll eat in the car due to the fact that crunch tacos or anything crunchy will be soggy by the time I get home. read more

someone give the drive thru guy a raise cus he obviously hates his job he got all but cus i asked for more sauce then he gave and tried to refuse to give me some more packets of sauce like it comes out his pocket or something so i parked my car at the drive-thru window and if course he gave me more after 5 minute yal should definitely train your workers not to be so emotional its their job to give packets of sauce read more

The location is convenient for me when I'm looking for something quick, but every single time I've gone here there's been something wrong with my order. I've had extremely burnt crunchwraps, missing tacos, disassembled burritos crumpled up into a wrapper ... and I'm usually already in the middle of my commute by the time I find the various mess ups. I've been to this place several times and I've not once had an intact, whole meal ... sometimes not even edible. Skip this Taco Bell. read more

This is the worst Taco Bell when it comes to customer service. There is only 1 constant employee in this facility that is welcoming - Ramon! He greets you when you come in, helps with any ordering issues/fixes orders that the others screw up and in general takes interest in you. He is constantly staying busy. The manager, Maria, and all the other employees do not know the meaning of customer service nor how to read an order and complete it correctly. The manager loves to yell at her employees (not something customers should be hearing). Zero eye contact with most employees - they will put your order on the counter, call your name and walk away. I can stand at the counter because I have an issue for 4-5 minutes before someone will address me. RUDE. I'd give 5 stars if only Ramon worked in that store. read more

i bought food tonight at taco bell san leandro on alvarado and marina it was absolutely horrible everything i ordered was cold - there was no favor at all the best thing i had was the cinnamon twist and they were cold as always they consistently make the orders wrong. if things dont change we will have to stop going their read more

I walk in everyone's on the drive in! A million employees! No greeting nothing. Others are standing around. One guys running around trying to do everything. Seven people waiting on items around the Register! One lady said they got her order wrong 3x she's been waiting a long time! I'm starving! So, I say hmm is anyone going to greet me or take my order? Nothing! The guy says someone will be with you. The manager just standing there. She shouts at him take her order! I think to self how he's taking orders in drive thru! Getting his own orders on! I'm not trying to play the race card. He was the only white person in there. I'm black but I felt like hmmm. He takes my order. My food is served the new chicken. I say it's cold May I have some hot ones please?? The cooks shout it will be 10 min. I said I don't care if it's an hour! I been ignored for 30 min. By than the lady with the messed up order comes back in. She asks nicely for a refund! Wow do better people! read more

Taco Bell - Fast Food Near Me - San Leandro, California

Food and Service sucks Ambiance trash because lack of music and pretty much no workers When I got the chalupa bundle with nacho fries and soft taco and burrito, I asked for no veggies on my taco and chalupa they did the exact opposite and when I open my box I only got the cheese sauce no fries to be found. I hope anyone sees this for a fair warning because please don't go here read more

The drive-thru cashier (see picture) is very rude with bad attitude and impatience. He rushed to close my order and asked me to drive forward when I was not even done with the ordering. Lately, this Taco Bell's management has been poor and disappointed. read more

Taco Bell - Fast Food Near Me - San Leandro, California

We order thru the Yelp website for delivery and when Tacos was delivered there were no sauces. We specifically request for 10 sauces and receipts show our request as well. However, when we call the store, the customer there said there is nothing they can do because they are busy and overlook and he continued to hang up on us without letting us speak. Poor customer services. read more

Taco Bell - Request 10 sauces - Fast Food Near Me - San Leandro, California

I walked in because the drive-thru had a long line. I watched ALL the cars leave the drive thru with their food, and I was still waiting on my order. It was NOT worth the wait. The new limited nacho fries were cold. I was not happy. Stop trying new items on the menu. You will get disappointed. That's why I don't visit Taco Bell's frequently. They are always a last result. read more

Taco Bell - Nacho Fries for a Limited time only - Fast Food Near Me - San Leandro, California

I'm a longshoreman and I'm usually off at 3am, if I work nights. I really appreciate how fast and good my food was prepared tonight.

Same as I remember. Fast & friendly drive-through experience. Great coffee imo. Decent breakfast burrito except the cheese maybe, it may be cheezwhiz idk. Ok nm, not really a fan of this burrito but there are lots of other breakfast options. T-bell has never been afraid to invent and create new menu items -That's for sure! Giving five stars anyway because I'm getting super nostalgic for San Leandro today (tear emoji). Lived down the street for over a decade long ago, raised my daughter here alone through middle school & worked across the street for a few years so this T-bell reminds me of old friends/coworkers & happy memories. But back to food - I prefer their lunch/dinner items like the classic bean burrito & crunchy taco over breakfast any day, but it's still nice they have options & when you need coffee, you need coffee! So thanks for that. =) read more

Taco Bell - Drivethrough/entrance from Marina Blvd. - Fast Food Near Me - San Leandro, California

Three stars because the drive thru was decent but Three stars because they got rid of the double decker taco! WTF?! I didn't get the memo (joke) and this made me sad. Now I have to figure out what else I eat when I have the munchies... Eh. read more

Taco Bell - Fast Food Near Me - San Leandro, California

It's a Taco Bell. What can you expect? Order your food and go. It's a fast food restaurant, not a Michelin star restaurant. Good for a quick and cheap meal. No need to yell at the cashiers. They're just making minimum wage trying to survive around here. read more

This location isn't my usual Taco Bell spot, but because I was in the area and it was "Steal a Base" taco day, I decided to make a visit. Taco Bell has always been one of my favorite fast food joints, but this year everything has changed since Taco Bell decided to remove ALL potato items off of their menu. That was some hard news to take in especially during a crazy year full of bad news. I went through the drive-thru and asked for 1 order of the "Steal a Base" Dorito Loco taco and another for my family member, but they were unable to come with me. Unfortunately the employee stated they could only give a taco for whoever was present in the car. I get it, but if you really thought about it - we're in tough times, shelter in place is our norm, and not everyone feels comfortable to leave their homes or can't because they're high risk, etc. I feel when restaurants have these promotional deals, they should be a bit more open-minded about our current situation at hand; they're not losing a ton of money. More often than not, these kinds of promos generate more money for them because customers end up buying other menu items along with their free taco. On the other hand, I understand that there are some people who abuse these kinds of promo deals and businesses are wary about accommodating those who have legitimate reasons. All in all, I got my free taco and it was put together fairly nice when I got back to eat it. The exterior design has been updated from what I can tell. What's nice about this location is that it's just down the Marina exit off of 880. read more

Taco Bell - Steal a base taco with 4 hot sauce packets - 10/28/2020 - Fast Food Near Me - San Leandro, California

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Less than 1 star if I could. After waiting 30 minutes stuck in drive thru. When I got to the window, several people looked out at me and asked what I ordered! They had no idea. So not only do they expect you to take out a loan to pay for your lunch "fast" food is not fast or affordable anymore! Maybe customer service should take the wheel again. After all that... no lunch! read more

Right across from a jack in the box. I always crave Taco Bell between the two. This place looks like any other Taco Bell at a corner..just smaller with just as small of a parking lot. Been here several times and no complaints yet. Morning, noon, night, and late night..service has always been decent. And like any other fast food spots, it's not a surprise that wait time varies whether inside or drive thru. I'd rather wait and have my order right. And it's habit for me to check my order before I leave to make sure everything is there and haven't had a miss yet. read more

I ordered 3 soft tacos. One was wet! Like it was dropped in water wrapper and all. Super disgusting. read more

Taco Bell - Wet soft taco - Fast Food Near Me - San Leandro, California

First of all when I pulled into the parking lot I noticed a man had his dog on the table. I should've turned around right then and there but I really wanted a Baja blast freeze and Mexican pizza. I walk in and there's a sign saying their freeze machine wasn't working, great. Then I order my Mexican pizza with chicken instead of beef and no cheese and the new chicken cantina burrito without cheese. They took about 30 mins to give me my order just for it to be wrong. I let them know it was wrong and explained to them how I wanted my order and showed the lady my receipt which indicated how I wanted my order. They bring my order out and it's wrong again! At that point my patience was out the door and I asked for a refund. Never going back to this location ever again. read more

Cold Food! Mouse size portions. Would not want to Overfill the Crunchwrap Supreme so Teaspoon of meat same with beans just a finger full of lettuce for $12 ! Dry Encherito and Waited TEN Minutes ! Shortage of help I'll give you but the food has deteriorated. read more

Not clean and not cooked how it should be... very rude and cheap managers the food is very skimp!! Always check your bag and change because 9/10 it will be WRONG! My advice, avoid this place at all costs. Taco bell on marina in san leandro 10 thumbs down! read more

Taco Bell - "Potatoe soft taco" horribly made!! What is this?! Plus always missing food from here. - Fast Food Near Me - San Leandro, California

Food is always good but beware if you pay cash. The drive-thru took my money enough times for me not to want to go back. Last time it happened I was told that the register was closed and only a manager can open it back up. I told them I would wait inside for a manager. ITS WAS 4 BUCKS. I went in and got my money read more

Apparently they can't follow directions here. Ordered 4 tacos and got 1. Happened to check the bag and only seen one. Mentioned to the guy that I had ordered 4 and of course he didn't even respond, just had a attitude and told the employees to make 3 more. I paid the remaining and he gave me the bag. Now, I didn't check before I drove off because I'm ASSUMING the rest of what I ordered was in there. Soon as I got home and checked, of course there was only two instead of three. Ridiculous now. read more

Ordered via drive thru after 10 pm. Be aware if the Taco Bell window cashier says the first tap of your atm card did not go thru & asks to tap again. I got charged twice after looking at my bank account when I got home. They say it will drop off in a few days but it never did!! read more

They got rid of the double decker taco that is unacceptable.plus they charged me 10 cents per sauce that's unheard of. read more

Taco Bell - Fast Food Near Me - San Leandro, California

Ordered a quesadilla and asked for fresh and hot and got a warm meal smh shouldve known being its taco bell tho

Just wanted to add volcano sauce to a crunch wrap and the guy refused. Told us fuck you bitch, rude as hell. Worst costumer service I've ever experienced. You should seriously reconsider who's managing this location. read more

No customer service! I always go to eat there because it's close to my house and i always have to wait up t 15 minutes for some one to take my order terrible customer service! I complained and one of the ladies said you should go eat somewhere else! What is this world coming to this is no good bad service! Chino read more

This is officially the worst Taco Bell ever. I've been eating TB my whole life and this place is beyond horrible. I usually go the the one on Doolittle but they closed it and left this place open. To the idiots making "tacos" there: There are tons of Taco Bells everywhere. We the customers KNOW exACTly what Taco Bell tacos are SUPPOSED to look like, taste like, and how much is supposed to be in them. You are STEALING from the customers. By not putting the right amount instead you are STEALING from us, the paying customers. The one down the street made them perfect. The other TBs make them right too. You're not fooling anyone with your half-empty, no cheese, no lettuce, absolutely no tomatoes, soggy, cracked, smashed, pathetic wannabe Taco Bell tacos. Here's what's probably going on there: They're making tacos with half the amount they're supposed to be putting in them; at the end of the day the record shows they sold X amount of tacos; but they still end up with a surplus of ingredients in the store; So when thru run their labor & food costs they show a false profit and false food cost savings. Making the store look like it's doing better financially than what they should be. From now on I'll go across the street and get Jack in the Box tacos, or down the street to Del Taco and get some real drive-thru tacos. read more

Taco Bell - We just got a 10 pack with 6 crunchy tacos and they were ALL like this! - Fast Food Near Me - San Leandro, California

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Total was 13.27. Paid w/ $20 bill, 1 quarter, 2 pennies. When I asked for my change, they said I gave them exactly 13.27, that they were not over on any registers. That's B/S. But I have no way of proving it! If their registers are not over, then the only logical explanation is that the cashier that took my order, pocketed my change read more

Rolled here after work . I was too tired to run Downtown . So I thought I would try out their new XXL Stuffed Burrito. I ordered a Steak one. When I received it I had to laugh . It was only average size but it tasted OK. read more

Went thru drive-thru yesterday. Ordered nacho fries grande. It was correct on the screen. Received my food and went home. Opened the bag and I had 4 tacos. Took it back, went inside and told them what I had ordered. The lady in the back rushed making my food. The young man reiterated what I wanted. Opened the bag today for breakfast/lunch. Guess what...........I have nachos bell grande. STILL WRONG. Tried calling. Fast busy signal. read more

Taco Bell has reinvented americanized mex fast food so much and so often that is has no imitators. bell doesn't bother to call it's food fresh or authentice cuz it isn't... typical bell with huge parking lot, single cashier, lines, and clean insides. eats: -dorito taco(1.29) definite winner. who doesn\t like doritos? nice spicy crunch leads to the same ground beef, american cheese, lettuce, salsa. with the doritos, it's all good. -apple caramel empanada(.99) thinking mcd apple turnover but this is much better. the crust is similiar to the argentine empanadas you get at the farmers market not much filling. apple bits has falvorful cinammon and caramel notes. leftovers: -drive thru has long lines. -service pleasant, acceptable. -menu has many items i've never seen before. (different wrapper, same ingredients). read more

I know expecting too much from Taco Bell was my first mistake but damn incompetent. Every time you order from a kiosk a drink they never give it to you. And if they do half the time the machines are out. When they didn't have 3 drinks the lady goes "Whst you don't want Pepsi". Then took 10 min to refund. read more

DON"T EAT HERE! Drive through attendant kept my $15.00 change and insisted I gave him $5.00 instead of $20.When I asked him for a receipt, he got the manager. She had NO MASK and stood at the drive through while everyone was pouring drinks around her. She wouldn't tell me her name and cussed me out in Spanish. For some reason they don't have receipts. I left and threw away my contaminated food. Sunday, July 05, 5:30pm read more

Husband and I stopped here for a bathroom break during a long drive, but it was also dinner time so we bought some burritos too. This Taco Bell looks pretty new, with modern furniture, attractive interior and clean, open space. The staff was friendly and our order was accurate and fast. Restrooms were clean and stocked. Finally, this location was very easy to get to from the freeway and it wasn't too hard to get back on the road again after. This was a pleasant and much needed break. I'm glad Taco Bell was here when we needed something! read more

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