food is always good and they are always very nice no matter how busy they are (which is pretty frickin busy at times thank you guys for always being the best Taco Bell aelund read more

I mean what the fuck is this??? It doesn't even look edible. It was suppose to be a cheesy Gordita crunch but I think they forgot the meat??? DO BETTER read more

Taco Bell - Fast Food Near Me - Middleburg Heights, Ohio

Just spent 30 minutes waiting for my daughter at this location. Rediculous!! They have the worst service I've ever seen. It's tacos for Pete's sake. Nothing they serve could take that long unless the staff is truly incompetent. read more

I've stopped here a few times when staying at nearby hotels for work. Taco Bell is kind of my guilty pleasure. I know it's not healthy necessarily but I love the bean burrito with no cheese and some mild sauce. Delicious and filling. It's the same here. I did however use the kiosk once to order and tried to pay there but it had an error. Ultimately I paid at the counter but it charged my credit card twice. (minus the stars). The service is hit and miss. They are friendly but seem to put the priority on the drive thru service. So if you go inside (during Covid-19) you may end up waiting a bit. read more

Taco Bell - Fast Food Near Me - Middleburg Heights, Ohio

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I had door dashed from this location and when I got it they gave me a cup of sour cream instead of fiesta potatoes and no cheese on my quesadilla or cheese roll ups read more

Taco Bell - Fast Food Near Me - Middleburg Heights, Ohio

I went here to get breakfast. I like going inside so I can get it made my way. But only the drive through was open. It was after 8:30am so why was it closed? I went to burger king instead! read more

Do not come here. I ordered a chicken quesadilla with no chicken.... so just cheese and the sauce. They gave it to me with burn cheese and I saw a small piece of beef on it.... I cannot eat the meat here. I took it back up to the counter and the man ARGUED with me about it and said it was burnt cheese, when it was CLEARLY a piece of meat. Either way, there shouldn't have been burnt cheese on my quesadilla. They remade it for me. End of story. read more

Ah yes another visit shot to hell. Decided last minute to go here rather than go to a sit down restaurant. I won't make that mistake again. I went to the drive-through where there were seven or eight cars and it's never usually a problem so I waited and waited and waited patiently. They had ONE PERSON COOKING FOR ALL THE CARS AND PATRONS and they told us all this fact. It was NOONTIME, come awn................. I placed my order finding out that the taco salad is off the menu --again. AND They now charge you for sour cream in the soft taco supreme which always came with sour cream... so far so NOT good. I proceeded to pay my bill and pick up my food. Now I ordered my diet cola with no ice, the receipt said no ice and guess what I got?? You got it, a cup and a half of ice in a no ice ordered drink. They failed from start to finish at this Taco Bell and they've done it before so I won't be going back here or any of the others. So sad since I have been going to the Bell since 1989!!!!!!! read more

I went to Taco Bell's at 8:30 because they're door says that they're open from 8:00 to 4:00 or later so I went to get me a breakfast Crunchwrap and when I got to the door the lady said that they open at 9:00 but it didn't say on the door that they open dining room for 9:00 and drive-thru is from 8:00 to 4:00 and the lady got really mad at me because I said that her door was false advertisement and she told me well if you Google us it says that we open at 9:00 for the dining room and open from 8:00 to 4:00 on the drive-thru but it didn't say that on the door so when I went the lady said we open at 9:00 and she told me to wait but she never came to me I got at 9:30 and when I came back to my room the food was cold the eggs were slimy the hash brown wasn't crunching it was just a whole mess if you'rei going to have a sign saying that it's open from 8:00 to 4:00 you need to be more pacific on what's open and maybe put down on the bottom that the dining room will be open at 9:00 instead of everybody waiting at the door for us to get service and then you turn us away because you guys didn't put the right time for the dining room and yet here I am looking at your Yelp reviews saying that you guys open at 8:00 but it's for drive-thru only y'all need to be more specific about what you guys are actually opening and make sure that your food is hot not cold I'm giving you guys one star next time be better when I told the manager about the door timing she said if you Google us we open at 9:00 for the dining room and 8:00 for drive-thru that's not what it says on the door false advertisement please do not try to go into the dining room not unless you're coming in at 9:00 be better people read more

Taco Bell - It's cold the eggs are cold the hash brown are cold I didn't get anything warmed I'm eating cold breakfast the better - Fast Food Near Me - Middleburg Heights, Ohio

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Tried ordering from mobile at the Strongsville location with no success was told they're only doing DoorDash orders are supposed to be open till 3 AM sorry 1 AM that's also at the Middleburg location it is false advertising wasted Time and energy it is complete and utter bullshit I may never go to Taco Bell again which is sad because I like it but I refuse to pay $20 for a six dollar meal there a bunch of greedy motherfuckers read more

if I can get this place less of a star I would. I asked for a grilled cheese season beef burrito. The lady was rude and told me "well thats all we have" but I know they have it in the steak. Then asked for a spicy potato she put on the screen fiesta potato so I said HELLO? and she screamed in the mic saying "hello can you not give me a min to fix it" rude. Then said "anything else" and i just laughed and she said "does this look like im laughing." i left and on my way out she cane running out the front door threatening me with a broom. This was all ridiculous. She needs fired!!! read more

Stopped by Taco Bell for lunch and upon viewing the menu, I noticed some new Carnitas or Cantina Tacos as they call them. They looked great based on the picture. However, when I tasted them, they were really bad. First, they used two new soft shells to wrap them in. I don't know where they got these new shells that are only used for the Carnitas, but they don't work. There were two shells wrapped around them and I soon found out why. The Carnitas fall apart quickly, so they wrap an additional shell around them in a futile effort to keep the contraption in one piece...it doesn't work. Second, they are tiny. For $1.49, I would expect something bigger than a $0.79 taco. Wouldn't you?. The Carnitas are the smallest thing I've ever eaten, besides a cinnamon twist. You can order three Carnitas plus a drink for $4.99, which I did. I tried the chicken, the pork and the steak. I held one of my wimpy Carnitas up in the air and glanced at the picture immediately to my right. It was a picture of what a Carnita is supposed to look like - one layer of soft, durable shell (I received two), lots of meat (I received almost none), and onions (I did not detect any). Third, the texture and flavor of these new Carnita shells is extremely disappointing. I almost couldn't finish eating them! They were that bad and I'm not a picky eater, usually. The shells were disgustingly moist for some reason and they came apart easily with the smallest bit of meat inside. If you add in the fact that there were two shells, the bad flavor and texture was a double-whammy. Fourth, flavor. What flavor? Flavor is the furthest thing from these soft taco shells. If flavor was the north pole, the new Carnita soft shells are Saturn's rings! Upon dumping the contents of my tray in the trash, I politely warned the patrons in line to skip the Carnitas. Do not eat these! This restaurant was my standard lunch hole during my college years and I have never been disappointed until now. read more

Let me tell you a story about the Taco Bell on Bagley Road. I went last night around 9:30 pm and the cashier informed me that they were out of beef! How does a company whose main export is beef tacos run out of beef? On top of that the cashier told me that she "normally wouldn't charge me extra for the steak substitution, but she can't because of inventory." When I politely suggested that she ring it up as steak and then discount me the $5 for the substitution she just shrugged and walked away. I found her explanation to be poor but, there is no question that there is an inventory problem at this location. Typically my budget for tacos is $5 and now I had to purchase $5 in upgrades that I didn't want. That would be like Amazon running out of books and then suggesting that I buy magazines for twice the amount I planned to spend instead. I'm very unhappy with my experience at this Taco Bell and will not be going back. read more

Only taking online and mobile orders!! This place is a joke! I understand short staffing, but if you can't run the drive through then close!

Very clean interior and food was nice and steaming hot when I got it. Employees were nice when I ordered. Looks newly remodeled super quick service too. read more

This location does not honor any Taco Bell corporate promotions. Their prices run a $1 to $2 more than other Taco Bells. Management is rude and the customer service isn't great either. read more

I sometimes stop here on lunch and go through the drive thru. Every single time the ladies are super nice and cheerful! This is by far the best service I've gotten from any Taco Bell over and over again. The food is always correctly made and hot as well, Keep up the great service! read more

Came here last minute traveling from out of town 15 minutes before it said they closed. Service was beyond nice and the food was seriously the best quality Taco Bell we have had in years. We don't eat it often and it's usually a last resort which turns into a this is why we don't eat here. Definitely not the case this time. Kudos to the staff in these trying COVID times!!!! You rocked it and were awesome! Thank you!!!! read more

My son got his first job at this location they treat their employees terrible at one point my son was called retarded and stupid as a mother I went to this location to see why I introduced myself to the manager asking if she was a manager she said yes when I said that she began to scream at me and tell me that I had the wrong manager and not to come to this location anymore so in hindsight she admitted that this occurred and my son was called by telling me that I had the wrong manager read more

if i could rate this place negative i would. everything all around is just beyond terrible. the customer service is awful and the way they treat customers should cause them to be fired. today i stopped by to get some food for me and my family. as i got done ordering i got called stupid and swore at for correcting them because our entire order was wrong. i'm fed up with this place in all honesty. as we finished eating our uncooked food the manager comes over, slaps a rag on the table and screams at me and my kids. swearing and shouting obscenities at my young children. calling us pigs and asking if we leave our home looking like this. the way she spoke to me and my children is disgusting and inappropriate. this is the second time now this has happened and i'm fed up. the atmosphere is awful as-well. trash everywhere and the drink fountains are beyond foul. i wouldn't go to this place if was getting paid thousands of dollars to do so. read more

If you have 30 minutes to sit in a "fast food" drive thru line then this is the place for you! Thoroughly disappointed in the service of this Taco Bell. Had to leave after I placed my order because I was already late to somewhere I had to be. read more

I went there last week and ordered thru drive thru. I ordered everything without meat and with beans instead of that and when I reached home I find out that my Mexican pizza had beef after putting that in my mouth. In my religion we cannot eat any type of meat, the employees should make sure they are making the order correctly. I highly suggest a different Taco Bell than this one unless you don't care about what you want to eat. WORST SERVICE EVER!!! read more

wish i could give zero stars charged my card multiple times ignored my bank statements and refused to give me my food should be zero stars

Wish you could give zero stars. I mean come on, it's Taco Bell, so I wasn't expecting much.... they we're OUT OF BEEF last week. How does that happen? The service is crap. SLOOOOOOW. What a joke. Won't visit this location again. read more

Very nice! Darnell my cashier, seemed very knowledgeable and was very quick, pleasant and helpful! Had a very cheap and impressive lunch!

worst taco bell i've been to. they messed up my order and cheese on my rollup isn't melted wish i could give it a 0 read more

Typical Taco Bell.... Though the lady at the window was nice enough to sell me a combo instead of what I ordered because it was cheaper. :-)

This Taco Bell needs to update its hours. Advertised open until 6AM, closed at 1AM. I have no other complaints, except for the issue with the posted hours. If they correct this, I would happily revise. read more

Taco bell advertises that they are open at 7am or earlier. However, this location cant ever seem to meet that standard. I and many others have driven away often due to nobody responding at drive thru untill 7:15. Good way to loose buisness !! read more

came in with a group of friends to get food & immediately one of the workers started complaining & swearing ABOUT US loud as hell and to our faces pretty much, went to complain and the managers did nothing, the worker got in my friends face and at that point we were all over it so we went to the parking lot to finish our shitty food and leave, when the worker and her friend pulls around and starts shouting rude shit at us saying she clocked out so what's good, blah blah. we told them to leave us the fuck alone and she got out and started posting up? she's at my friends car window screaming in her face to get out so she can "beat her ass". my friend has to HOLD THE WORKER BACK from swinging on the other friend of mine, this was a 6 minute screaming match. the manager finally came out and got real disrespectful with us saying that WE were ratchet?? told her to get her fucking worker under control and she said she couldn't do shit bc apparently she was off the clock so it doesn't matter that she was their worker, she was wearing the TB uniform, or that she was threatening to fight a customer in the parking lot and threatening all of my friends, but no that's not "enough" to do anything about it. the manager also said that she would "go" as in fight my other friend. this shit hole needs to be shut down and both the worker & the short loud mouth manager needs to be fired. read more

I ordered 5 dollars worth of fiber from this taco bell today. Everything was going great and i headed to the bathroom right after my meal AS USUAL. Anyway i was surprised to see that this bathroom felt just like the one at my late grandmothers house. Nothing worked at all. The hand dryer was broken. There were no paper towels. The lock on the door didn't work. The sink had no water pressure and the entire room felt musky on top of that. I felt right at home to be completely honest. Anyway I felt the only way it could feel more comfortable was a chipped hardwood floor and mee-maw yelling at me that her garlic butter mashed taters were done. God, i still miss her. Anyway y'all brought me way back. Food was alright. I rate 5 stars all day. read more

went there for lunch today top notch on who ever made my food.

Possibly the worst Taco Bell I have ever been to in my life. I have been here multiple times, just for the fact it is 2 minutes from my house and it's open later than the one on snow. Every single time I come to this Taco Bell the mess up my food in some sort of way. Tonight's trip consisted of 2 double stack tacos, 2 cheesy potatoes, and a cheesy Gordita crunch. Everything without sour cream. At first I thought everything was good until I opened and tried to eat the nacho crunch Taco. This should not have sour cream on it but for some reason they decided to put it on it. I'm very disappointed in this Taco Bell because naturally it seems as if they fuck everything up. I'm not sure if it's because all of the workers are too stoned out of they're mind to read a screen correctly or if they're just fucking stupid. Save yourself some irritation and just go to the pearl road Taco Bell or snow road Taco Bell read more