Missing food which includes, soft taco, chips for nachos??? How do you forget chips for nachos!!! The nacho fries the large size had like 4 fries inside. The guy serving the food had greasy gloves and the food bag was dripping. This location is usually great Taco Bell employees please get a grip. read more

Genuinely I would give this 0 stars if I could. The burrito shells taste expired all the food is low ball portions and the potatoes literally taste like MANURE. Drive the extra few miles to another location. read more

Dude this place gets slower every time I come. Been a customer for a couple years here now and the amount of time you spend waiting is crazy! You could literally drive to the nearest Taco Bell to this location (10 min away) and order, receive, and eat your food all faster than you can even receive your food here after you order it. The food is fine here but come on Taco Bell figure it out with this location! read more

Very good food and service they deserve a Grammy or an Oscar or some type of award for the amazing service

Delicious if you like stoned teenagers messing up/with your food! Also, don't visit this location after dark unless you want to take the 20% chance of getting what you ordered. read more

me and gang frequent this establishment, shit taking forever rn, there's 6 of us been waiting for online orders for 40 mins. read more

Taco Bell - Fast Food Near Me - Jenison, Michigan

Multiple workers standing around doing nothing while 10+ people were waiting in the lobby. No one helping customers at the register. Slowest service I have ever experienced - 30+ mins for 3 tacos. read more

Dirtiest restaurant I've ever been to with the longest wait times. It took them 20 minutes to get us our food at 12:30am. There were only three other people in the restaurant (already eating). Whenever I go through the drive through it takes forever aswell (I have waited over 30 minutes multiple times). read more

Taco Bell - Dirty floors and tables. - Fast Food Near Me - Jenison, Michigan

this place is bad! every time i order, even inside, it takes forever for my food to come out. Thats not all folks!! the food is half as good as they advertise! get this place right. Sincerely, A Concerned Customer. read more

Service was great but quality is awful. This is how I revived my chicken Quesadilla it wasn't even in the proper packaging and it wont stay together stuff got everywhere just trying to get it out of the bag. read more

Taco Bell - This is how I received my Chicken Quesadilla - Fast Food Near Me - Jenison, Michigan

If you order more than 5 things, the chances of them forgetting something is just about 100 percent. Without fail. No matter what time of day. read more

I have never written a review good or bad on a business, but the service and quality control at this location is awful. My food was cold, my taco was in pieces and even after specifically asking for sauce I had received none. This is the only close Taco Bell to me and I will not be going back. They are 0/4 on giving me what I request and pay for and rude. read more

The people who work there are always so nice! I just went through a few minutes ago and told the employee I had the worst day at work and if they could write their favorite joke on the back of my receipt it'd be great. They did! "What do you call a cow with 2 legs? Ground beef" made my night much better than it was before I came through the drive thru. read more

Taco Bell - Picture of my receipt - Fast Food Near Me - Jenison, Michigan

We ordered a lot of food but we're very polite to the workers, we forgot drinks and were at the window and said "we don't mean to be a bother but can we add" and we're immediately cut off but the worker saying that we needed to go around again if we wanted to add anything, I wouldn't think it would be a big deal but the way he went about it was very rude and shut the window right after. They also forgot the nachos we ordered. I'm not one to write a review about this but I thought it was very rude and the people in the car with me also agreed. Disappointed with the service. read more

went to Taco Bell around 9:30 and got really sick for 2 days not a good place to eat.

If you want to get what you ordered then don't go to this taco bell i've had this happen multiple times i order a burrito with meat in it and then i get it and there's either only beans or just cheese sauce the employees here are some of the most incompetent people to walk this earth do not support this location take you money somewhere where they'll serve you exactly what you order read more

Horrible service. The crew here was constantly confused. We waited 10 minutes at the counter to be helped, and over 30 minutes in the restaurant for our food. They also have really unreliable hours. I showed up at 8pm on a Friday and they were closed. read more

WHY CAN'T THEY EVER GET MY ORDER RIGHT!!! Besides having to wait FOREVER in the drive thru, they never get my order right!!! I ask for no tomatoes and they always put them on, apparently you can't special order things here (not like I am asking for all kinds of crazy stuff)! Plus I ordered Nachos (chips with a cup of cheese for my kids) and they gave me nachos supreme (which also had tomatoes after I had asked them not to put tomatoes on anything I order!). When my husband bit into his Doritos Cheesy Taco we found a plastic thing in it, YUCK (see photo!). This is the worst, dirtiest Taco Bell!!! We are done with this store!! read more

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The food was really good today. However how I was talked to in front of my daughter was not ok. I bought a ton of food for my guys at work. which I do this a lot. I ordered it on door dash because well my phone has been acting up when talking to people. It was a lot of food. When we got there we were told it was going to be awhile and I was in a hurry but reminded myself u did order a lot and there is like 3 people here. Well then this girl (must of been a manager) came out saying next time u order this much food. u need to call it in. u just used all my egg for the day. Instead of hey could u do me a favor call it in so we are better prepared for you. I would have apologized and absolutely done this next tim. However instead u got a customer who won't be returning to order this much food ever and she orders this amount on a regular basis for her guys. She knows how to treat not only her guys well but her customers as well!! read more

Slowest Taco Bell in North America. Waited in line for 1 hour. Food is fine but the wait makes you think about driving to Mexico to get food. read more

I'm revising my previous two star review. I think this location has recently hired a bunch more people or something because the last two times I've been here they've done a decent job. Wait times were average and our orders have been correct. I hope they keep up the good work!! read more

We walked into a bare restaurant, no one at the drive through or anything. It took 15 minutes for someone to come to the register, no smile no hello, they didn't call our names or orderswhen they came out, just set it in the table. Okay plus not recommend, go to McDonalds or KFC instead read more

literally just ordered a simple #8 but explicitly asked for no tomatoes multiple times. swear i got extra tomatoes on my stuff. seems pretty easy to not do that read more

Ordered an online deliver received the complete wrong order after waiting a hour. It's just annoying

So my friend and I went in to this Taco Bell after class and wanted to sit, eat, and have a good conversation. Well that couldn't happen because as we were eating are less than average food the owners (we assume) came into the Taco Bell and shutdown the whole scene.. they got really uncomfortably close to us and were talking extremely loud about plans for lighting. Afterwards they went out to the parking lot and preceded to circle up and have a cigarette or two. The only reason I'm not giving this a one star is because the lady at the register was super sweet and inviting. Thank you whatever your name was :) read more

If I could give a zero I would. I did an online order on Monday, March 14th 2022 at 10:45pm. My order went through and it said it was ready to be picked up. The door was locked so my boyfriend went through the drive thru. When he got up to the window and said he had an online order, they proceeded to tell him there was no order at their store. He showed them the online receipt and the email copy of the order. They basically told him he was shit out of luck. Whoever was running the window should honestly be fired. read more

I have been waiting here for a fucking hour and my friend won't leave tell he gets his damn food

This is really a shame. After years of limping through a parking lot under construction, followed by pandemic related issues, this location is trying to get back on track. Unfortunately, they are plagued by painfully slow and inconsistent service, in spite of very good food preparation. read more

I can't believe it takes 20 minutes to make a taco?? I noticed a line in the drive through so I went in side. Not really any better. Workers didn't seem to be happy with each other either. Wouldn't eat here unless you have a lot of time to wait. read more

Shockingly bad location. Night staff hardly acknowledged me. No greeting, a few 'mhm's, started swearing about "these white b*tches," then wouldn't even look at me to take my money/hand me food. Not sure how such rude, racist, and disrespectful people keep getting hired here, but I'm done with this location. read more

Food has been ok but this location never knows if it is open or not. Posted as am opening time, stopped by at 7:10 car by the drive up window and they say Sorry not open yet. Last week "Sorry we cannot take cash". Another time 7:30am, lights are on, people inside and I sat by the drive up speaker for 5 minutes only to hear Crickets. Someday someone will put a real restaurant in this location. If you cannot open at 7 as you say you do then open at 7:30 or 8. Good thing Mc Donalds shares a driveway. read more

I was asked to come in to work at the very last minute today. So, I left before breakfast, and worked until 425pm with no food. I have never tasted a Crunchwrap Supreme so delicious as the one I ate at 435 today! It was hot and the cheese was ooey-gooey. I make these at home too.... But, I think this one may have saved my life. I was in NO CONDITION to drive, and this one got my lightheaded and distracted brain back to driving. read more

It's taco bell. Nothing special. The employees are usually nice, if sometimes unprofessional. This particular location seems to always have a longer than usual wait in the drive through and I never get the hard tacos because they are often soggy. Especially the dorito tacos. I have actually came back and exchanged tacos before because I couldn't get the cardboard off the tacos, it had been completely destroyed by the soggy taco. But... it's taco bell. Cheap tacos that are reasonably edible. read more

posted close time is 1 AM it is 11:40 and no one would take my order and all the lights were on in the drive-through and in the store. bad business read more

Expect to wait at least 45 minutes. Terribly run. If Taco Bell is reading this Please fire the owner. It is really embarrassing.

literally THE slowest "fast food" place I've ever been to.. ordered ahead & still wait in line for 30 plus minutes... terrible!

So slow. Stopped on a Wednesday afternoon and walked right up to the register. Waited 10+ minutes for my order.

This is the Taco Bell location closest to where I work, so I'm here fairly often. The food is pretty much always what you expect. The staff is always professional, more so than you'd expect from a taco bell. Often the drive thru staff remembers me and what I like for sauces, etc. I'd say this is probably the best run taco bell in the area. Even if the line is wrapped around the building you're through in under 15 minutes, something you can't say for a lot of other places in the area. read more

Jenison Taco Bell very bad service waited for 30 minutes in drive thru line and then forgot the main meal and got home and realized they shorted the order very disappointing !! Therefore, we called the manager the next day to discuss and basically said she was too busy to talk and call back later dinner rush no time for us and cut our conversation off and hung up . In disbelief of how poorly this location is run and worst service ever !!! read more

This Location is by FAR the worst Taco Bell I have ever been to. The service is 30+min to get anything, they mess up orders regularly including my order today where they tried to overcharge me after I had already asked them if only what I ordered was on the bill, the staff is always standing around and chatting instead of working, and the food is always lazily slapped together (if they even manage to pull their heads out of their asses long enough to make the right food items). The manager is either stupid or lazy and should not be working there anymore. Someone from corporate needs to get sent to this location and clean house. read more