It has been a while since we posted a review of this Taco Bell. It is 9:30 PM on a Saturday and we went shopping at Walmart and we're craving some Taco Bell. We placed the order on the app and it only took about three minutes after we arrived to get our order. There was a lot of people here waiting for their food and ordering on the kiosks. the lady bringing out the food actually apologized to someone for the wait and it really wasn't that long so they're doing a great job here. The food is good and the dining room is nice and bright. There was someone cleaning the dining room tables and sweeping the floors as we were finishing our meal. Will be back again real soon. read more

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I'm reviewing while still waiting for my food. If I didn't order with my app and I paid already I would have left long ago. I've been waiting over 15 minutes for two small items. Ridiculous. This is the worst location. read more

Lousy service. Kiosks in your lobby and five employees taking care of lazy people who can't get out of thier cars to go in for food. Drive through was packed but store had few customers in there but you think you could help the people who came in the lobby. Nooooo. Pooor customer service for the people who help pay your paychecks! Remember customers are your business. No customers no taco hell read more

Taco Bell - No service. - Fast Food Near Me - Hanover Park, Illinois

Waited 25 minutes for a small dine in visit. Never patronizing this location again . My daughter just finished at a wrestling meet and she was very hungry and she had to wait for 2 cheesy rollups and nacho fries. read more

First of all, ordered a grilled cheese burrito with ground beef and no fiesta chips 30 minutes later burrito came out Burrito was ripped and folded poorly. We sent the burrito back and when we got it back there was chicken and fiesta chips which was not what we ordered. Later that night my brother got food poisoning by the taco he ate. skip out on this place. read more

Barely got any meat on my soft tacos, mostly lettuce and cheese and the fries were cold and hard. Basically old. The staff were kind but that doesn't make the food any better. read more

Might be the worst experience I've ever had at a fast food place. They literally put one piece of chicken in my entire chalupa n maybe like 7 small onions. Also didn't has a item I ordered on the app but refused to refund me. I hate this place read more

Taco Bell - Fast Food Near Me - Hanover Park, Illinois

This is now the second time in 2 weeks that they have forgotten the sauce. They asked if the screen was correct (sauces were on the screen), and I confirmed. How hard is it to throw some sauce packets in the bag? read more

This location tends to mess up orders all the time. The worst of them all was I ordered regular beef chalupas and received supreme chalupas with different meat other than beef. As I took a first bite I spit it out from disgust as it tasted old or as if the meat has gone bad. I don't usually write reviews but this was needed as this location in particular can't get anything right. read more

Remodel complete. Now open. They did a great job on the remodel and the soft shell tacos I got were delicious read more

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If I could rate this Taco Bell -5 stars I absolutely would !! I got food poisoning for 5 days just from eating one meal here. They need to really update their trainings for employees ton cross contamination since I ordered a vegetarian meal and found beef in one of my items as well. Dissatisfied. read more

This place is amazing!!! Before I could even finish ordering...food was right in front of me ! Fresh and hot ! I will soon be back ! You guys are great ! read more

We ordered one soft taco supreme and one hard taco supreme with black beans added in. What we got was one regular hard and one soft taco with beans, cheese and lettuce.............................NO MEAT, NO TOMATOES,, NO SOUR CREAM. We went back and tried to talk to the manager who was not willing to fix our order. BEWARE.......THESE PEOPLE ARE NOT HONEST AND NOT FAMILIAR WITH THEIR PRODUCT. Their manager doesn't care about customer satisfaction. Keep in mind if you complain to their corporate office -THEY DON'T CARE. I would suggest everyone boycotting the Taco Bell on Barrington Road. We are senior citizens and on a very limited income and this manager screwed over us. You've been warned. There are other Taco Bell's in the Hanover Park area that are better. read more

Bring back the cashiers. Every time I use a kiosk they get the order wrong. Decent size restaurant in a busy area and only two employees in the building, I know Taco Bell is cheap, but not THAT cheap. read more

I want to give a five star to Miguel T I don't go to often to Taco Bell, today I wanted to try the Doritos loco taco and Miguel was super nice and had this great smile on his face . Great drive trough experience read more

I am so pissed about this location!!!!! I ordered a party 12 pack and when I got home. Opened up the box and only received 6 out of the 12!!! Called them to explain the situation and they hung up on me! J, Kaput was the cashier and most likely he was the one that hung up on me. My family and I are so disgusted on how this place is still in business! We should of went to an authentic Mexican restaurant and would of paid half for the price with better quality! I really want my money back! If I don't hear back from this place. I'm calling corporate to setup an on-site inspection on how this place is actually being managed!!! read more

Taco Bell - Fast Food Near Me - Hanover Park, Illinois

This place has to be the slowest fast food place around. No excuses for being this slow 15 min and 12 bucks for two items. I left. It was taking up my lunch hour just waiting forever for this limp excuse for a Taco Bell! read more

Not even joking, make the drive to Stratford Mall location. You'll use less gas driving there, the prices and tax are cheaper, and you'll be back in Hanover Park before you'd get out of this store's drive thru. The drive thru is always full...but not because of being popular. The line is so unbelievably slow...I'm in it now. If the TB executives actually ever look at these reviews there's a reason your revenues at this location are so slow. I placed a mobile order (in the drive thru) at 8:49, didn't get to the speaker until 9, and finally drove off at 9:07. This is not an anomaly. Tonight they blamed it on a walk-off employee and a new employee, but it's legit EVERY time! That's not an employee issue it's a management issue. Fix it! read more

Staff is friendly but I just sat in a drive thru line for 30 minutes with 2 cars in front of me. This location can't seem to keep staffed and it always takes forever for the service. Editing this now that I still haven't gotten my food and have been sitting at the window for 15 minutes. Wow. read more

Firstly, let me preface this by saying the staff are friendly. With all of the positives out of the way I want to politely advise anyone and everyone that live near this Taco Bell to simply drive to a different one. Have a desire for a complete meal? Don't come here. I wish I could say that I've received a correct order and received what I have paid for on more than one occasion but I can't. My family and I have victimized ourselves by viewing convenience based off of proximity as a priority. We will never spend another dime here. I don't know what needs to happen for ownership, management or staff to make a change but surely an empty parking lot, empty restaurant, and an empty drive thru line should be a firm indicator that something should change. Again, I will never see these changes because I would need to be kidnapped, and brought inside to return to this Taco Bell location. read more

Worst Taco Bell I've ever went to In my life the food is tasteless and have too much oil in Mexican pizza couldn't even took one bite smells so horrible and they make me wait abt 15 minutes in line no one was in front of me I'll rather drive 20 minutes more then coming here don't waste your money over here go to different Taco Bell read more

Taco Bell - Fast Food Near Me - Hanover Park, Illinois

This place continues to fail to get your order correct. I was hoping it would be better after the remodel. It didn't. Today I went to drive thru then told to drive around building and wait in mobile order parking. As I sat there and waited I decided to go in as they didn't ask about what sauces I would like. Went in and got my order and asked what sauces they put in and the employee points and says other side of the counter. Again I was a drive thru customer. So I ordered a 12 pack of taco supremes and I get home and none of them are supremes and half are on dorito taco shell which I did not request. This may be my last trip here. Terrible service again and again read more

I don't frequent Taco Bell anymore because of the LONGEST WAIT time of your life. I have been to this location several times over the past couple of years and I have literally waited in the drive-thru line for over 20 min (timed it) and not because it's super busy. There's only been about 2 cars ahead of me. I don't know what's going on inside but I definitely will not be returning anymore because nothing has changed at this location. I'm surprised this location still exists. I'm writing this review while waiting. I got here at 625pm- it's 645. They need to expand this lane so I can drive around and leave. Once you're in line you're stuck. The sucky thing is people don't really read fast food reviews (hopefully management checks their location- but they seem like they don't care) - so God speed to you all. Bring a good book. read more

Awful!!! They always forget stuff with your order!!! Even when they aren't that busy! They don't care! Worst taco bell ever! They should check your order before they hand it to you! Ugh! Annoying!!!! read more

Restaurant Review Surprisingly I have not been to the Taco Bell after the remodel. The new cantina menu brought me back for another try. I tried the burrito which is significantly smaller than a chiptole burrito with very small amount of meat. The burrito bowel is equally small in comparison to the size of the bowel. Another major change is that the prices on value menu are significantly higher now. The food is so so, but the service was great. The cashier came over and dropped off the food after it was ready. I'll be back if I am hungry for a fourth meal. Pro- quick fast food, relatively cheap mexican food Con- Cantina bowel and burrito super small and lacking flavor. Food is below average quality Hidden deal- Check out facebook for coupon offers. Recently BOGO for cantina menu items read more

This Taco Bell never has meat, the soda tastes very flat or water downed and the service is terrible. I've been sitting in the drive through for about 10 minutes and still haven't received my order and I ordered only a couple of items. If I were you I would drive the extra couple of miles to go to the other locations that are quicker and that have better service. read more

Taco Bell - Fast Food Near Me - Hanover Park, Illinois

No stars if I could give it. First of all, why I do I have to wait 20 plus minutes at a FAST FOOD drive through? I could have gone to a sit down restaurant, ate my food, paid and tipped my server before I would even get my food at this location. When the guy finally took my order, it took him more than 5 minutes to comprehend my order. Why? Taco Bell, please be open to at least hire people with GEDs. read more

This TB location isn't even worthy of 1 star. Don't waste your time here. And if you do pull thru the drive-thru, you'd better have a full tank of gas because you'll be in line FOR-EV-ER. Stale taco shells. They'll ask you how many hot sauce packets you'd like, and forget to throw them in. Once, they actually ran out of meat. Poor management and no pride in this establishment. The list goes on...Olé bitches. read more

Stopped here at 9:15 they open at 9 no one was here. Highly disappointing, I actually just saw the opening employee run in as I was typing this in the drive through. Update.. I went in an hour later and there was still no one there read more

Today on Mother's Day at around 8ish pm I had the BEST service I've ever had at any Taco Bell! Thank you to the women and gentlemen working tonight. the food was the same as usual but it was clearly busy and they were so nice, calm and kept the line moving without missing a great customer service beat. The service really made this visit perfect. Thank you again! read more

If I could give this Taco Bell a 0 I would, I refuse to go here, yet I stopped today to get ONE TACO, I'm not even kidding I was in the drive through for over 30 minutes.... Like I truly hope this place closes down because it's a sad excuse for an establishment: read more

Worst location ever. Came here Bc it was on my way to work few weeks ago..... Waited over 25 minutes for my order and was late to work. Came again yesterday and at 8pm I was told they close at 8pm?! Luckily nobody was behind me and I was able to back up and leave. Never coming here again. This place needs new management and staff. No wonder why they close so early! read more

Looks like they have new management and very friendly staff so I would recommend this location

Just completely took too long my order was still wrong looked like they just threw a bunch of crap together Nd wrapped up read more

Taco Bell - Like what is that eww - Fast Food Near Me - Hanover Park, Illinois

Placed a mobile order for a party pack, few burritos, & sauce. ETA was 15 minutes, took 30 minutes. Staff was friendly, food was fresh & I didn't have to cook so a plus! Hopefully they can find a quicker system that works for them to ensure orders get out quicker. Seems like the #1 complaint. read more

Absolutely one of the worst locations employees always have such a horrible attitude their always out of stock there shells are stale and the food is always cold guess the remodel was just a facelift. The location needs better management for sure. read more

If you really want Taco Bell Drive to the one on Route 59 and Irving Park because this one I don't know what it is but it takes forever to get your food and by the time you get your food it's like cold I don't know what they do I know for a while they didn't have a manager so I don't know what that have to do with anything but it still allows place for business or getting anything to eat there I have nothing good to say about this location Taco Bell any other location I'm in and out my food is hot I love it it's good it's prepared they don't mess it up I mean this one if they tore down and start it all over maybe it would give them maybe two stars but right now I can't even give them a half a star read more

Opened after the remodel hoping it would be better but it took 25 minutes to get our food, half of the order was wrong, the nachos tasted like burnt cardboard, and the service was terrible. There were 3 employees working, one smelled like marijuana and the other one was incredibly rude. The Baja blast was watered down. Definitely going to be driving a little further next time to hopefully get better food and service. read more

This location is the sloooooooooooooooooooooooooowest Taco Bell I have EVER been to seriously horrible plus they're hard shell tacos taste stale As I'm typing I'm sitting in line and I've been waiting for at least 20 min and the worst thing about it is I'm stuck I can't even leave because THERES NOWHERE TO GO IN THIS DAMN LINE !!!!!!!!!!!! Blocked in NEVER AGAIN !!!!!!!!! read more

One of the worse taco bell ever. Had hair in my food and the mgr kept saying, all the employees wear net. Joseph the shift manager was rude and would not give out the area manager's info (Adonis). read more

Taco Bell - Fast Food Near Me - Hanover Park, Illinois