I went inside and ordered a taco supreme and a burrito. When I got home the taco was so soggy on the bottom that it was stuck to the paper and inedible. I tried to peel it off of the paper and it just ripped the taco shell even more. Also, the top of the shell was cracked in half so it was just a mess. I only live a block away from this Taco Bell so it shouldn't have been like this. This is ridiculous! read more

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Whoever gave this place five stars is probably somebody that works there because every time I go there the food is disgusting either the chips that they put into the burritos are stale or the food taste like it's from yesterday. This Taco Bell needs to get it together and be more like the one on Lacey avenue. Very disappointed now I'm $20 less, still hungry but too nauseous to do anything about it. read more

Taco Bell - Couldn't finish it, still hungry but it's not worth it. - Fast Food Near Me - Hanford, California

Pretty dirty place wouldn't recommend, and I order for Myself online and they said bc I ordered through DoorDash I had to get outta my car and come in. Mind you not busy at all and I offered to show proof still said no. I walk in they just give me it and I didn't have to show anything.... Felt a lil Petty read more

I have been siting here for 20 minutes at this point I have still yet to receive my 3 drink (that is the only thing I ordered

Thought I might get an Easter miracle and get my order correct but nope this place consistently (at least they're consistent with something) gets orders wrong. At this point they just don't give a f*** read more

Drink availability is very limited. I go to get a freeze and they are usually out of majority of the flavors if not all of the flavors. This is ridiculous it's a reoccurring problem. If you ever want a sweet treat i wouldn't relly on this place what's so ever. The mango tea is also watered down. As far as service goes it's regular that's the only reason it even gets a star read more

I ordered this Nacho Fries for the first time and very disappointed with the portion. I felt like they just dumped a small box of nacho fries in it and dressed it up. Will not be ordering this again for sure coz I think they can do much better than this read more

Taco Bell - Nacho Fries - Fast Food Near Me - Hanford, California

Me and my sister went to this Taco Bell on bikes and the inside was closed but they came and told us we could go through the drive through and then we ordered and when we were at the window to pay and they said "we can't serve you" even though we made an order and one of the workers said we could go through read more

3 times in a row they didn't get our food order. Maybe if you get paid $20 an hour you'll do your job. ? Guess $15 isn't enough already. read more

Taco Bell - Shreds ed Chicken Mini Quesadilla. Wasn't cooked on grill and cheese was still cold and shredded. - Fast Food Near Me - Hanford, California

Terrible customer service. I received an sarcastic response when I asked for my coffee. The person who placed my order on the counter just turned and walked away while mumbling there you go. She did not mention someone else was getting my coffee or that it would be right up. So I asked and another woman sarcastically said, I'm making them right now. For as long as they took to make our food, it was not hot and black coffee was not an option on the menu. It was very obvious customer service is not their priority. Also, there was no one else in the restaurant, we were pressed for time to get back traveling and we thought it'd be quick. Wrong. read more

Been going here since I moved . Always get my food right . Super good and workers seem happy . Sarina z was my last cashier and she was awesome . Good stuff Taco Bell keep it up . Everyone who comments on their food not being right , stay home and make your own food . You are the unlucky ones . read more

They need to either fix their sign or abide by company standards of breakfast ending at 11 am. Not 10:30. If I can order it on the app then I should be able to order at the window. read more

Twice now I have attempted to order food here and come away empty handed, but not before waiting in line for 30 minutes to be told that they were out of beans, ground beef, cheese... basically everything. Why were they still even open?? read more

This would probably be the slowest taco bell ive ever gone to. I am not sure why this taco bell is so slow but I was in the drive through for 30 minutes and I ordered through the mobile ordering app that said my order would be ready in 10 minutes. Also, because of the slow service I've seen about four cars leave the drive-through, it's better for me to levitate the wait time but bad for business for this taco bell. The lady that was in the drive through seems like she's overworked. This place needs more people to suffice the demand or some customers could be like me and not go to this taco bell again because I have better things go do than wait for 45 minutes at your drive through. read more

Taco Bell - Long drive through line I saw about 4 cars leave the drive through and the service is slow. - Fast Food Near Me - Hanford, California

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I choose Taco Bell because I always know what I'll get. It might not be gourmet and it's not really even Mexican food but it's always reliable. Until it's not. Our order looked like it was literally flung together and then tossed into the bag at high speed. My Mexican pizza was just a hurried mess with chunks of tomato on top, meat sauce flung hither and yon and as much melted cheese on the box as in the pizza. My two burrito supremes looked like they were made by a five year old watching Jurassic World. *Grandville drive-up about 5:50. **There was a long line and we had to wait six or seven minutes, so they were busy. I guess I should count myself lucky that the order was correct, so kudos for that. read more

Went in there today and they took a half an hour to make a damn box meal and a burrito supreme which I couldn't understand cause the cook behind the counter looked spun tf out his mine . Sheeeesh that boy needs to lay off the pipe that is embarrassing. Definitely won't be back this place is horrible read more

I'm only giving 5 stars and recommending this location because of my experience with one of the workers. Alicia Dominguez helped me after I was there 2 days before and ordered with another person via drive thru that messed up my order. I came online not to go into detail about the order placed in error but Alicia helped me when I went back to replace the correct order again. When I say this lady went out of her way to make my order n experience a better one it's an understatement! I was very fortunate to encounter her that day because the other ppl SURELY never go out of their way to fix their errors. And every single time I'm in there (no exaggeration) there's at least 1 or 1 or 2 ppl that have errors with their orders. I've never witness or experienced someone trying so hard to make things right than Alicia. I mean, I was blown away. And how empathetic she was toward the incorrect order was outstanding. I've even been trying to call the store to speak to a manager to give her praise but she manager is never there or they don't answer the phone. I will try contacting corporate because customer service like that given by Alicia really needs to be heard. So I don't know if you plan on going to this location or not. The other reps aren't so bad...but I can tell u they make a lot of errors. But if ur lucky enough to get helped by Alicia Dominguez u will be in good hands! read more

This is seriously the friendliest Taco Bell I've ever been too. Every time we go here the cashier working the counter is always super friendly! We usually go in and eat and it doesn't ever take them long to get our order ready. If you go through the drive-thru though for some reason it takes awhile! I will continue to come to this location for the great customer service! read more

I have got to say this place has turned around, speedy drive through, great order accuracy. And most importanly...PLENTY OF HOT SAUCE. You all right Taco Bell, keep on! read more

Food is good and service was great, but they need to turn the A/C up a little bit! Kinda felt a little warm inside

Consistently gets orders wrong. I understand the workers are young, but seeing to not add a sauce or cheese should not be that difficult. It happens repeatedly and is annoying when you order by drive thru. The food ends up on the trash. Be sure to check your food before leaving. read more

I've been in the drive thru line for 30 minutes now... oh my gosh! I expect this type of slow service in a bigger city, not Hanford. Not sure if they need more training or more staff, but something definitely needs to happen here. I will say that the staff has always been super friendly, so no complaints there. But be prepared for your appetite to be gone by the time you actually get your food.. read more

Anyone that wants to complain about this location to the Taco Bell Corporate office, go to this website: https://www.tacobell.com/contact-us The only way this location will be improved is if something is done about it at the top! This is THE MOST POORLY RAN TACO BELL I HAVE EVER BEEN TO! SOMETHING NEEDS TO CHANGE! You guys need some Lean Six Sigma up in there, or something! Work on those processes and make some major improvements! What you got going on is JUST NOT WORKING! Hint - https://goleansixsigma.com/what-is-lean-six-sigma/ read more

The service here at this Taco Bell location is quick, and the prices are decent even with the foods quality. The staff at this location are really friendly as well, and the seating here at this location isn't that bad though at certain times throughout the day in the week it does get pretty crowded with high school students throughout the weekday also if they had a better selection or a newer fountain drink machine business would improve. read more

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They would not do DoorDash orders through the drive through which doesn't make sense due to COVID. No other Taco Bell's do this.

It's official I'm no longer a taco Bell customer here I waiting for training and all other excuses of why it takes so long to get food here.And I'm stuck in drive threw again. read more

It's Taco Bell...do I really need to make a pros/cons list? Anyways, compared to other Taco Bells, the service is pretty tolerable. The employees aren't too condescending (cough cough Taco Bell near Bulldog Stadium cough cough). Is it weird that every time I walk in here I feel like I don't belong? Everyone gives me a death glare. I don't blame them, but it gives me the creeps. For that reason, I think I'll stick to the drive through...if I wanted to be stared at creepily, I'll just walk down the Vegas Strip in short shorts and high heels-you get the picture. read more

I come to this location all the time and I've never been disappointed! They're very polite and the workers are always perfect with the orders. They keep the dining room and their back area clean which doesn't keep me guessing on if I should eat here or not! read more

Put in an online order, Sasha was the manager could not find my order in the system. This has happened before and Jorge found my order which was placed online. Sasha decided to say "oh you have done this before youre trying to scam us." Really? OKay corporate will hear about this. I have no food I'm starving and can't get my food because they cannot find my order. I am irate. read more

Service is always slow, been like that for a minute. But I do notice the the girls have very little effort. The guys are usually trying to get food done. And the food is okay. Taco station is a mess tho. The other Taco Bell is way better. read more

Yes this place takes forever you will not be in and out thru the drive thru it takes forever!! I was there at least 30mins yesterday I go to this one because it's closer to my home. Plan on at least 45 mins. Terrible customer service!! read more

The slowest Taco Bell on earth! Expect a twenty minute wait at least in the drive thru every single time! Has happened to me several times!

I'm not impressed with their customer service. The cashier had her mind in the clouds. She kept looking over toward the drive through window. When I gave her my order, I said burrito, but she still asked me "taco or burrito?". She also couldn't make change. The cash register clearly said $14.06, but she gave me $14.05. If you have the misfortune to come here, steer clear of Jasmine. read more

Very clean and less busy than other taco bells in Hanford. This is our fav Taco Bell since we live down the street. Drive through is usually busy. Inside service is fast. read more

This wait here later in the night is a bit much but they're all so nice about everything. They always get my order correct and I really can't complain since my food is always hot. To me it's worth the wait read more

Today i woke up, bright and early. I was quite tired and exhausted from the wild night i had last. It was my dumb decision to have such a savage night with SATs the next morning. I arrived at the Testing center in a terrible mood just wanting to go home. Somehow i survived the testing. Crawling on my hands and knees to the nearest taco bell. When that Juicy Succulent Steak Quesarito first touched my tastebuds it was like a wild display of fireworks happening in my mouth. Immediately i was relieved of all stress and i've never been happier. thank you Bianca for serving me so well. i will be back read more

Total Management failure. Drive through waits exceed 20 to 30 minutes regularly. Don't go here unless you want to get stuck in drive through. Same story way to many times. read more

Yo quiero tacobell? there was two sweet young girls working the inside cashiers. I asked for a double-stack-steak-flat-bread-taco but they dont make those anymore. So she suggested a steak quesadilla w/no sauce. Sounds good to me & my son ate it. Also ordered a meal & a nachos bell grande for the hubby. We got our drinks & order was ready so we left. As we were walking to car in parking lot, the young cashier comes running out saying "ma'am your nachos"! (They forgot to put in to-go bag). I said "oh yeah can't forget that"! I could hve gave my review 4 stars due to being called "ma'am"! But since they threw in cinnamon twists for free, they get 5 stars! My son loves them. read more

You wouldn't think a fast food joint would deserve any type of comment, but in this case it does. I don't know what the heck was going on, but I literally had to wait 30 mins to get a combo meal after I ordered. If it wasn't so comical I would have been pissed. read more

Just happened to be passing thru and wasn't even sure they'd be open at this hour (12:30AM) as Hanford isn't really the 'go-to' place when you want something after hours, esp on a Mon/Tues night/morning. As I'd really not planned this visit,, I was really indecisive about what exactly i wanted to order, eventually changing my order THREE times before all was said and done. Which is why I am bothering to even write this review: the girl helping me was AWESOME! Rather than becoming irritated with my indecisiveness, she took it all in stride and delivered my order promptly and with a smile! Even my specially ordered item came correctly as ordered (sans tomatoes!) Now I realize that part was due to the person actually MAKING my order (so kudos to them, as well!) I just wanted to compliment this location, and am especially sorry I casually tossed my receipt out the window as I waited for my order, so I cannot even thank her by name. But I CAN at least take the time to submit THIS, for what it's worth! Thanks for doing your job with patience and a smile. It is appreciated!! UPDATE: had to lower the rating from 5 to 4 stars because I went back JUST to get another item (and receipt) so o could thank this person by name, and I ordered a caramel apple empanada, only to be told that they 'had none left"?! So I ordered some cinnamon twists instead, but REALLY enjoy their empanadas, and wish they'd had one for me. I know it had NOTHING to do with the service I received, but my rating is for my entire experience, and while still good, no empanada was a definite downer. And one final note...after all that, on my return trip, not 7-10 minutes later (The time it took me to write the first part of this review) the girl who'd been the whole reason for my review, HAD BEEN REPLACED! Go figure! Ah, well! Good job anyway, Taco Bell 032533! read more