I'm writing this review in the hopes that someone in management or corporate will see this review and help get the staffing corrected at this location. I have two Taco Bell-obsessed teenagers, and we go here a little more often than I'd like. TLDR: this location needs staffing help BADLY. I also realize that fast food is a tough, thankless job, and I'm not criticizing the employees who were there last night. I'm sure they were doing their best. Pros: We've never had an issue with missing items or our order being wrong (and my kids customize pretty much everything using the app). Service is normally pretty fast, and the employees always seem friendly. But now let's move on to the con... Con: We once waited 20 minutes in the drive-through, and I thought that was bad. But no. Last night (a Sunday at 7:30pm) we waited 40 minutes. FORTY. I know what you're thinking: Why in the world would you wait that long for Taco Bell?! Great question. In hindsight, we should have bailed much sooner--but my daughter was really craving it and we'd already ordered and paid through the app, so we put on some music and tried to make the best of it. The line wasn't moving AT ALL. When it finally did, it was only because people were saying "nope" and pulling out of line. The car in front of us got to the speaker and I checked the clock to see how long it would take for them to order. 5 minutes, 10 minutes, 15 minutes went by and no one had helped them yet. At this point, we'd been in line for over 30 minutes. I started to worry that maybe there weren't any employees inside, or something was seriously wrong. I decided to pop in and see what was going on. When I went inside, it looked like there were only 2 employees there total, and they were scrambling. There were at least 7 people in the lobby placing orders on the kiosks, plus DoorDash drivers coming in to pick up orders. It seemed like the employees had decided they weren't going to have the drive-through open--which I totally get. I wish they would have turned the sign lighting off, or taped a piece of paper to it, or something ... there were 10 cars behind us who had also been waiting for ages. I didn't feel like it was appropriate to interrupt them to ask about the drive-through, so we left. We figured out how to cancel our app order, then went to Culver's. I got my money back, but I wish I could also get that hour of my life back. read more

WORST TACO BELL EVER. They are always late if delivered. NEVER IN MY LIFE DO THEY INCLUDE SAUCE, and they get the order or drink wrong half the time. If I could give this location less than a 1 star I would. I thought maybe it was a bad nigh.. multiple times, no. It's horrible every single time. And cold. read more

I have NO idea if this was the right location but I was craving Taco Bell one night and I'm living this location to review. The food is always good I mean it's Taco Bell people, it's fast food, you're getting what ya paid for. A MUST though if you want your money's worth, CHECK YOUR FOOD BEFORE YOU LEAVE THE PARKING LOT! There have been MULTIPLE occasions where we got home ONLY to realize that they screwed up our order. No one ever wants to go ALL the way back so ya deal but you're lowkey disappointed and your appetite ruined. Personally I've gone from SO many different favs from the Quesorito to the Crunchwrap and the ALWAYS satisfying Gordita crunch and Chalupa finally the grilled cheese wrap. Our tastebuds will very with which satisfy our hunger juuuust right but we will always have that ONE wrap that always satisfies the same read more

Taco Bell - Cheesy Gordita Crunch, Chicken Quesadilla & Grilled Cheese Borito - Fast Food Near Me - Fishers, Indiana

My sister in law and her friend had a passive aggressive experience with two mobile orders at this location with the drive through on 6/2/2025. As a reviewer I am appalled at this behavior. Aggression from a male in any sense is inappropriate especially in a drive through restaurant with two teenage woman. Your mobile order service is meat to speed up service not to put pressure and anxiety on your customers. Your answering machines are all AI at this point so for a man to get on the speaker after the fact and play big man with two teenage girls in a negative manner and turn your back to them is so inappropriate. Again this was 6/2/2025 at around 11pm. I will come in and speak to whoever manages this location. This is ridiculous behavior. read more

So I don't have my food yet and my expectations aren't too high. It's 80 degrees outside and 120 in this restaurant that's ridiculous

I never leave reviews when I've had a bad experience but I'm really disappointed:( I went through 3 Taco Bell drive thrus tonight with this one being my last stop. Everywhere is stated that Taco Bell is open until 4 AM. I roll through the drive thru at 2 AM with other people in front of me and I was told they were closed along with the other two Taco Bell's I went to. It's really misleading to say that you're open until 4 and are suddenly closed 2 hours before. I don't know if corporate decided to change hours but if that's true please update it. read more

Steak burrito that wasn't supposed to have sour cream. ... Yet again, this location is the worst for following simple minded directions. Giving this a one star only because it won't accept a zero star. read more

Taco Bell - Fast Food Near Me - Fishers, Indiana

This is unacceptable!! 1 teaspoon of meat!! I am shocked that someone actually put this taco together and had the audacity to sell it. There's barely any lettuce on it too. I'd rather have been told that they ran out of beef than to be served this. read more

Taco Bell - Doritos Cheesy Gordita Crunch - Nacho Cheese - Fast Food Near Me - Fishers, Indiana

Night shift 10/10 food always prepared good. This the first Taco Bell to give me my food warm.

Every thing was cold and soggy .. pulled up and gave my name for mobile order .. other Taco Bell's make Mobil orders once you arrive.. after given my name the worker didn't say anything.. I gave my name again and they asked why I didn't just pull up to window ... check out how they make the new cheeze it read more

Taco Bell - I was expecting it to not have meat and veggie on different sides - Fast Food Near Me - Fishers, Indiana

Horrible location will mess up your food every single time. And if they get it right don't be too excited because you'll have maybe 2 spoons yes I mean spoons full of meat if your lucky on a taco and if your ordering from this location on door dash get ready to be waiting for over an hour until you gotta contact support to cancel the order this Taco Bell is a joke read more

1 star. We grabbed food before jumping back on the interstate. Everyone's food was fine except mine. My order was totally wrong, but I couldn't turn around to go back. So, I called to get them to credit my money back. I ordered steak items, so it was a decent dollar amount wasted. We aren't talkin' dollar menu. No go. The guys states that he is the general manager, but he didn't have the ability to do refunds. I challenged that every POS system has the ability to adjust charges, but he claimed they don't. He offered to remake my food, but I wasn't going to take the time to try and turn around at the next exit. Not worth it. He then tells me that I can call customer service since they are open 24/7. Well, they aren't. I got a recording. I call back and he says that he can send me a coupon. That's not desirable considering I seldom frequent Taco Bell, but I accept it because I've already lost 20 minutes of my life and I'm hangry at this point. Here we are several weeks later... no refund, no coupon, no giftcard, nothin'. I'll call corporate again today. I want my money! read more

Night crew was quite rude. It's understandable that you would be cranky late at night, but being nice to the staff only warranted snappy and condescending remarks back. Food tasted alright but didn't seem to be handled with care. read more

I have been here 3 times in the afternoon on weekdays since I work overnights and NOT during concert times which I know they are very busy. I love Taco Bell chalupas but EVERY time I've gotten them from here they don't even bother to fry the Gordita wrap. I will never ever go to this location again even if it is the closest to my home. read more

If i could leave negative stars i would this location is a joke and the night shift manager is unprofessional & ignorant as ever. I called simply to let her know hey yall are sending out food that hasnt been cooked as i got my quesadilla & its literally just shredded cheese not melted nothing & she went left. read more

Taco Bell - Fast Food Near Me - Fishers, Indiana

Not so much for the restaurant but for one of the staff. Last night I order an like always I'm waiting by the counter for the food. My phone is ea so I'm watching this dude prep the orders. Dude is dialed in focused. I mean clean, crisp, exhibiting arate that you never see in fast food. Everything looked like the pictures on the menu. How often does that happen. So he forgot the cups for the drinks so I wait until he sees me to ask. This guy is so dialed in to his job, he never looks up 4-5 minutes. Normally this would piss me off but he wasn't ignoring me he was just focused on doing it right. Just really made a great impression on me. read more

I went for lunch today to get my dad and I food. I went through the drive thru and I had to correct the person taking my order, which is no big deal. Then I waited 30-35 minutes for my food, drove 10 minutes back to work just to find out that they forgot half of the food. So I drove back and walked into the store and waited probably 10 minutes for someone to help me. Once someone came over they gave me the missing food after another 20 minutes of waiting for 2 burritos and a Crunchwrap. Then when I got back to work, late mind you because of waiting for a long time, we checked the rest of the food just to find out my dads tacos, which should've had lettuce, cheese, and sour cream, only had meat in it(picture down below). And they forgot the meat on the redo Crunchwrap supreme. Then I called and they said I'd get a refund but they hung up on me. I get it they were probably busy but just kind of ridiculous in my opinion. read more

Taco Bell - Fast Food Near Me - Fishers, Indiana

Still haven't been back here, and don't plan on ever coming back. Workers are rude and disrespectful and it almost seems as if they mess up your food on purpose. How do you put onions in a quesadilla? I'm just saying. And put steak in grilled cheese burrito? Okie dokie artichoke lol. read more

Three Stars seems about right. I won't lie. I can get down on some drive thru Taco Bell- especially some pintos and cheese. I was feeling crazy today so I opted for their new rolled chicken tacos that came with a side of guacamole. Unfortunately, they were a bit too much fried tortilla for my taste but it was fun to mix things up. Live más, right? I also opted for my go-to pintos and cheese. Unfortunately, they forgot to include a spoon in our bag so I ended up eating the beans using a plastic knife we had in the glovebox. I suppose desperate times call for desperate measures. I fought the urge to order the Skittles slushy which I'll have you know is way better than it sounds. I turned my nose up at first and then couldn't get enough of it during my last encounter. Overall, this is your standard Taco Bell. read more

Let's be honest for a second. No one likes a loose taco. In this case it's a burrito, but you get where that joke was going. In all seriousness, don't go here. I ordered a burrito supreme, easy on the red with extra sour cream and a nacho bell grande. 1.) they went the other way with the burrito and flip flopped the red sauce and sour cream. Could have tolerated that, but then the burrito wasn't even wrapped. Like, imagine if you took a paper plate and just rolled it up. That's what my burrito was like. I picked it up and all the contents slipped out the bottom. On closer inspection, the tortilla was stale and brittle and it broke when I tried to put the burrito back together. That was a wash and I gave up. I figure that's why they didn't really attempt to actually wrap up the burrito. Touché. 2.) The nacho bell grande was just gross....the best way I can describe it would be "old." The chips were stale....like staaaale. Then those were topped with a ball (yes a ball) of old crusty refried beans. In case you didn't catch what I just said, let me repeat...crusty refried beans. I was disturbed enough by it that I took a picture and added it here. A picture that I honestly do not feel does justice to the magnitude of gross that this was. I tried, guys.... I took a bite with just cheese and meat (avoiding the mound of crusty beans) and it honestly tasted like something was "bad." Like, soured in some way. I ended up throwing it all away. 3.) the manager was one of those guys that likes to make a show of everything to bring attention to his greatness. Like speaking loudly so everyone notices him training the new kid at the register. Remember Gilbert Godfrey? Yep...just like that. So no...I did not approach him with this dumpster fire of a lunch simply because I would rather have lost that $ than to get in closer range of that vocal pitch. I value my hearing. It's Taco Bell...no, I didn't expect greatness here. It was a quick, cheap lunch. However, I do expect my food to not be old to the point that it's really noticeable. So, if you still go here after being warned of "crusty beans," then, I mean, may the odds be ever in your favor. That was a hunger games joke. Ok, I'm done now. read more

Taco Bell - Crusty ball of refried bean fit to make anyone cringe - Fast Food Near Me - Fishers, Indiana

Had to go threw the drive threw three times, my girlfriend is allergic to tomatoes and after i made that clear the 2nd time the cashier instead of telling him co worker to make it with no tomatoes he instead grabbed the next item that was similar and handed it to us with confidence and with out a care even though he new then that she couldn't have tomatoes. So I then took matters in my own hand and when back in line and ordered 50 bucks worth of crap food then left. read more

Make sure to check your bag before leaving the parking lot! I got all the way home and my order was not correct. I tried to call multiple time and the phone is shut off. I would love to have the food I paid for, instead of donating my money to food I didn't receive! read more

We do mobile order 100% of the time. Drive thru staff is always courteous and friendly. Abundance of sauces too!

I placed an order on Uber Eats. I had received the wrong order and it didn't get refunded on Ubereats. I received a Doordash order. I called the store multiple times. no answer. finally they answer and I explain the situation and was wondering if I could pick the food up. they were very rude and hung up on me. I even said I can show them my phone that I didn't get refunded and would like my food. My name is James Daniels. I work at Arbys Next door. when someone receives the wrong food we replace it and make it right for them. The lady on the phone at Taco Bell would not let me speak to manager. Highly disrespectful and trashy. I wish I could give no stars. Every single time I order from you guys it's WRONG. Pathetic read more

Absolutely disgraceful food preparing. The staff are rude and clearly don't care about being professional at all. To be frank I'd be horrified to see their kitchen. read more

I revived a...raw cheese quesadilla????? Shredded cheese inside of a tortilla. Not cooked. Not melted. Not even warm. Confused read more

Taco Bell - Cheese Quesadilla - Fast Food Near Me - Fishers, Indiana

Wouldn't even give it one star. My family walked in and ordered our food (thankfully didn't pay yet!) and we noticed there wasn't any clean tables!! We went to the front and asked nicely if there was someone who could wipe off a table for us. The "manager" said that they close in 15 minutes and they will do it then. He refused to clean off the table and we were there well before the closed!!!! I'm seriously in shock of how rude this manager was. read more

It's ok. Definitely better Taco Bell's out there. Food is decent quality but the order is always messed up. Something is missing or something isn't made as ordered. The store seems clean but they have a broken counter top that is very sharp and my son almost cut his hand and I cut my hand on it. It's been this way for months so they don't seem interested in fixing it. read more

Taco Bell - This is the counter where you get your food when it is done. Very sharp and it will cut you. - Fast Food Near Me - Fishers, Indiana

Every time we order thru DoorDash there is something wrong. This time-orders a combo. Burrito Supreme and Taco Supreme which should include a drink. Plus every time we request Mild sauce, they never include it. I even have it on the DoorDash app to make sure they put it in...Tonight I place an order, included 8 sauce packets. Our order came -no drink with it, no Burrito Supreme, one packet is sauce. This keeps happening, it's close to getting to the point of just not using this Taco Bell at all read more

To start off when I got to the speaker to order I was there ready to order sitting there waiting for at least 15 minutes i'm not sure what the problem was but then i ordered, i ordered 2 nacho cheese doritos locos tacos no lettuce, 3 nacho fries, 3 chicken chipotle melts, 2 2 pack cinnabon's, and 2 loaded chicken flatbread taco, and 2 extra cheese cups when i checked the screen it was all correct. Then i opened the bag and saw they gave me a lot more then I had ordered and I thought they were being nice because I waited to order for so long! but when i got home i noticed on the receipt they added things that i didn't want or ask for so i ended up with extra food and had to pay extra money!! That is NOT okay to be doing!!! I'm already spending money on your business why would you try to scam me by adding things I didn't want to make me pay more! They gave me AND charged me for 2 doritos locos tacos no lettuce (which had lettuce on by the way and I had to go back through and have them fix it, wish i would've noticed they charged me for more than i ordered then), 5 nacho fries, 5 chicken chipotle melts, 2 2 packs of cinnabon's, and 2 loaded chicken flatbread melts. I was thinking that they probably added 2 extra nacho fries because they might've thought that's what I meant when I said 2 extra cheese cups but, that still doesn't explain why they would add 2 extra chicken chipotle melts. Yes, you might say it's only around $5 extra dollars worth of food they charged me for that i didn't ask but still I think that is wrong and I believe they did it on purpose because on the screen when i looked it showed my correct order, i noticed when i went to the second window when he said the price it sounded different than it did the first time but I thought i might just be tripping or something but no i was right! on the receipt it says the name of the cashier is Kaylee G but that must be who was signed in because it was a boy with brown hair who helped me. read more

Taco Bell - Receipt showing they charged me for extra items than i ordered - Fast Food Near Me - Fishers, Indiana

This Taco Bell sucks. Ordered a doordash and they told my dasher they never received an order when they were really just lazing and lying. I had an order an hour before closing that they claimed never came in. Ridiculous it's not my fault you workers chose a graveyard shift at Taco Bell! lol read more

Seriously it's very upsetting when they are supposed to be opened for breakfast and they aren't. The last TWO times in the last 2 WEEKS I've gone there they haven't been open. Just a sign on the drive through saying they are currently closed. No reason nothing. Think it's time to call corporate to find out why they are closing when they want to! read more

I cannot even give this a one star. On a Sunday evening, I placed an order through the mobile app to be picked up in the drive through. I paid for the food on my credit card. There was an issue with the order for the car 2 in front of us. They refused to fix his meal that had meat for his vegan wife. So he sat in the drive through and wouldn't leave. We were two cars behind him, but then one after him left. The workers would not acknowledge me at the drive up window or at the main entrance to dine in. Once the man finally decided to leave, I got to the window and asked for the manager. He said he was the manager. I said if my food is cold or incorrect I would like a refund. He said I cannot refund you since you did a mobile order. He was very rude. I asked how to contact someone and he said I could call 1-800-tacobell. I cannot believe the service!! So disappointing. read more

I have never ordered on the mobile app before. I was unaware I had to wait in the drive thru line to tell them through the speaker that I was here to pick up my food that had been marked ready for 10 minutes. I pulled up to the window and was greeted rudely and with attitude and made to go back around to the speaker with nobody else in the drive thru just to tell them I was there. They told me to pull back up to the window and was re-greeted with "great job stopping at the speaker this time!" Just blatantly rude for no reason. A simple 'here's your food and for future reference we like you to stop at the speaker when picking up" would've done fine. Got 2 stars however because all of the food was correct and nothing left out. read more

I placed an online order through the Taco Bell app, waited over 20 minutes in the drive thru to pick it up only to be told that even though they were still open another hour, that they were refusing to take orders because they were OUT OF FOOD. That is completely ridiculous and speaks of horrible management. read more

I've never been treated so rudely by a fast food employee. Must be hard to hire friendly staff these days.

Everything is cold. Nacho Fries, cold. Fiesta potatoes, cold. Taco meat, cold. Chipotle chicken, cold. Terrible food even if it cheap due to it being cold and served by rude staff. read more

We keep giving this Taco Bell a chance to redeem their selves and they continuously fail. Their lobby is never open... We get that that's probably indicative of being short staffed. The troublesome aspect of this however is if your order is wrong you must circle back around hop back in the drive-through and wait just to get your order rectified. Tonight we were super excited to go and get the Enchirito which has made it return to the Taco Bell menu. However sadly as we waited over 25 minutes just to place our order we discovered that it only can be ordered through the "mobile app at this location." I explain to them that earlier in the day I had purchased one for my mom on the south side of Indy with no problems. They just shrugged their shoulders at me. Taco Bell fans beware!! Then when my order finally arrived I pulled forward to check my bag and of course in true Taco Bell fashion I had items missing. When I found an opportunity I reversed back to the window because I refuse to wait in that long line again. They did give me one of my items that was missing, but the other one since they never rang it up in the first place they would not rectify that or let me purchase it, they insisted I go back and get in their long stupid line. I even asked for the manager who refused to let me have a nacho fry but they had forgot to ring up on my order. It is worth mentioning I could not confirm my order because their LCD order screen is broken. ‍ I don't know if this is a franchise location or a corporate location but another disappointing experience at this Taco Bell!!! Hotmess express!!! read more

Slowest service ever. Even inside. At 10 p.m. On a Sunday. I just want a taco. One taco. It's been nearly 20 minutes. For a taco. This had better be the best goddamn taco ever. read more

Taco Bell - Inside the worlds slowest Taco Bell. - Fast Food Near Me - Fishers, Indiana

It's Taco Bell. But it's the best one in the area and the morning crew is always super friendly and helpful.