I love Taco Bell but this is the worst one I have ever been to when we first come in the employees kids are everywhere there's like 5 kids in here they mess are order after we tell them it again multiple times and they didn't want to give us the rest of our food plus's the chips are old read more

Taco Bell - Example of all the kids - Fast Food Near Me - Decherd, Tennessee

Went here with my mom my meat was cold not that good. The staff were nice and fast like 3 seconds is a little concerning.

I love Taco Bell. I eat it too often. This is the worst Taco Bell I've ever been to. This is my hometown Taco Bell. I have tried this place over and over again. It is trash. They are not consistent. Meat is often too dry to recognize. They forget or mess up items the majority of the time. They fold burritos like envelopes. They are incompetent. I wish someone higher up would see how it was running so they could fix it. I wish I had any other Taco Bell closer to me. Every other Taco Bell I have ever been to is better than this one. I am almost 40... I don't complain because I know it won't do any good(water off a duck's back). Please Taco Bell, put the manager in jail. read more

You know the food is good when you can't even talk to your great company! 10/10 great service, ambiance, and tacos read more

Taco Bell - Fast Food Near Me - Decherd, Tennessee

Waited in the drive in line to get cold food. The food was prepared cold and served cold. There was about a tablespoon or less meat in my taco shell. Not going back anytime soon! read more

Today is Feb 18, 2023. Went back to visit..... Finally was acknowledged by the young girl working drive thru. After about 5mins the young lady working the line said, "you can use the kiosk since we are busy." Then proceeded to walk off while giving us a thumbs up. I looked around the restaurant - NO ONE - was even in there. We left. I went on Google to update my 7month old review. From the other reviews the owner(s) obviously DO NOT read them or care. read more

These mfers charged me for all 5 of the burritos and only gave me 3. 11.00 even for 3 cheesy bean and rice burritos. LITERALLY STOLE MY FUCKING MONEY read more

If it's possible to give no stars, then I'd pick it. My family stopped here last week, on a Tuesday afternoon, around 2:45 pm. The drive-thru line was wrapped around the building (7-8 cars), so I decided to go in and pick up the food. We were only there for ONE ITEM, and when I walked in, there were already people standing around waiting to place their order. The team lead was training a new kitchen line worker, but didn't acknowledge any of us waiting. Five minutes past. A worker showed up and clocked in, yet still didn't take our orders. Eventually, we all managed to get our orders taken when another employee asked the back why so many people were out front... Then the real fun began. We watched as the manager and drive-thru attendant filled drive-thru order after drive-thru order without calling any of ours. I was amazed that my one item was taking THIS LONG, but who could I complain to?? They filled (at least) 10 drive-thru orders before they started calling ours out (inside orders). The drive-thru is not that big, which tells me they weren't looking at the times - they were merely keeping that side going while we all watched - in horrible and yet in utter amazement - at just how long this poor "service" was going to take. I waited 16 minutes for a Power Bowl. That was all I got. When they called my number, there was no acknowledgement, no apologies (for anyone waiting around us), no coupons, no nothing. Pitiful. I am rarely up in Tennessee in that area, but I already know which restaurant I will be avoiding in the future. read more

11: 30 on 11/1/2023. Service was fast. Food was cold, like it was made an hour ago. As much as you have to pay for this crap is should be hot. I would wait for 10 minutes to get hot food. Should have took it back. Was not worth eating. Y'all should be ashamed of yourself!! read more

This place is unfortunately just terrible. Every time I eat here, the service is horrible, the food isn't good, and the wait is long. Most of the time the food isn't cooked all the way, or it's over cooked. It's unfortunate but our Taco Bell doesn't have it going on. read more

Your people cannot do something as simple as include necessary sauces with the order even when requested. Taco bell in tullahoma is not a good place. read more

First of all, the service is terrible, they are always "busy". Secondly, the place is disgusting and they don't clean unless it is absolutely necessary. And last of all, the food. The food is just a pile of junk thrown in a tortilla. Last time I ate there, I had gotten food poisoning. Shut this place down already.. read more

This store just stole $60 from me, I placed an order on their app, asked for an update after 40 minutes and was told there was only 4 people working and nothing of store being busy. After an hour I get a call from delivery driver and employee stating they erased my order and wanted to know everything I ordered at 10:40pm. Order was placed at 9:25pm. When I asked for a refund I was told to contact Doordash for refund, I did not place order through door dash, it was on the taco bell app. I will be disputing the charges on my account. But wanted to warn others of their night crew scamming people out of money. I have worked in fast food, and know for a fact you can recall an order, however the problem here is why you clear an order that you did not make and complete! read more

I have never seen such a dirty prep area. Paper napkins, sacks, food, packets of taco sauce all over the floor for all the customers to see. Tables were dirty. Nothing but young people working that I could see. I looked at their credit rating and it was 96 but if the state walked in today for a inspection the score would be much lower. My dog doesn't make a mess like this. No more for me! read more

I've been to this Taco Bell many times and never experienced and issue before. This time, however, the person taking our order named off a long list of items that they were out of before we ordered. They didn't have shells for soft shell tacos, cinnamon twists, mild taco sauce etc. I am not sure how a restaurant runs out of some of the main menu items. Our food that we did end up ordering was fine but I probably won't go back there for a while. read more

By far the absolute worst Taco Bell i have EVER been to (Decherd, TN) and i've been to over 50 locations from Tennessee to Oregon. Every single time i have eaten here they have messed up my order, usually after waiting up to an hour in line as well. This last time has done it for me, especially getting told to leave a good review which i was going to do until i pulled off and was missing over half my tacos. I will not be returning until you guys have hired some employees who take their job seriously or at this point management. read more

They never get the order correctly. Half-filled burritos, hardly ever have the ingredients to even make the burritos. Food always tastes like it was made the day before and just sat our all night. read more

Chick was standing outside when we pulled up, ran in real quick to take our order. The cheesy bean and rice burrito and Chipotle ranch grilled chicken burritos we ordered were basically just shell. This place has become a joke. No one seems to care about customer satisfaction. Not worth the money going there anymore. read more

If I could give no stars I would... literally the food was super old and nasty. They took forever to give it to us AND when we went outside for to sit and eat I was attacked by yellow jackets. I got stung 7 times. My legs and hands are swelling and burning from all the stinging. I go in and tell the manager and she literally tells me "oh yeah I know there is a nest outside". I asked why there was no sign or that no one warned us and she said nothing. I will be calling corporate because this is RIDICULOUS! I am not allergic but if I was they would have had to call an ambulance. read more

I asked for a spicy potato soft taco and I realized making it supreme didn't include the spicy jalepeño sauce, so I asked for the sauce and rude, lazy teenagers refused to give me any. Ridiculous, poor service. Makes no sense why they couldn't put any in a tiny cup container and hand it to me out the window. It's not like I wasn't going to pay for it. They need fired. read more

The in person experience is shit. There's one girl that works through the drive through; she has black hair and is a bigger girl. She is rude. She yells at the customers. No respect and when you get up to the window to talk to her, she sends another person to come talk to you read more

Stopped for a quick bite. Tables were dirty. The cashier finished emptying the garbage then handed us our drink cups without washing his hands. Stains all down the front of his shirt. Gross experience read more

Now i love tacos their my favorite food but this is an average taco bell. Depends on who's working on how good the experience will be and how correct the order will turn out. read more

We went to this taco bell last night and ordered a Combo # 11 which should have been 2 tacos and 2 bean burritos. The second combo was the Dorito Box. In the first portion of the order there was one bean burrito and one chicken burrito and the two soft shelled tacos. The problem with this is that the bean burritos were for a vegetarian and not what he ordered. In the second portion of the order, my box did not include what I ordered. The burrito should have been a burrito supreme and instead was a chicken burrito. The drink orders were screwed up as well. We ordered one large sweet tea and one large unsweet tea. I asked her to repeat the order because it was not right on the screen. When we got to the window I was not given our drinks. I had to finally ask. We then went to check the drinks when we got back to hotel due to being insured that they were correct. We actually ended up with a pepsi and another soda. On top of the issues with the order, we sit in the drive thru for 30 minutes. We eat at taco bell regularly but after this debacle, we will reconsider before EVER pulling into another Taco Bell. read more

Mostly just your average Taco Bell. They did get my order wrong even though it was right on the receipt. They replaced it with no problems, but would have been bad had we gotten it to go. read more

The food tastes good here (normal taco bell food) but I can't count how many times I have gotten home and my order was wrong. Sometimes I take it back and sometimes I don't. They are always nice and fix it but it's annoying. read more

I wanted to try the shredded chicken burrito so I got one in Decherd Tn. They gave me maybe a tablespoon of filling. I will never go there again. Sure didn't look like the ones on tv. read more

The pace was unacceptable. It took roughly thirty-five minutes for two bean burritos with heavy onions (8/18/15) Order (109940) at 6:05:57 PM. There was not even a crowd--a few cars were at the drive-through, and there were very few patrons inside. More importantly, I was order 140; however, the gentleman who was waiting on order 137 gave me his receipt after 20 minutes because he had to go to work. This is unconscionable that someone would pay for a meal at a fast food restaurant, wait patiently for it, and have to leave because the service is too slow to continue waiting and risk being late to work. There is nothing that illustrates incompetence more. This gentleman worked at the Nissan plant up the road. You owe him a meal. I am appalled that someone went to work hungry because the employees at the 1820 Decherd Blvd Decherd, TN 37324 location (Cashier Colton C) have not been trained and therefore lack the skills to perform their duties in a way that is reasonable and satisfactory. I will never patronize this Taco Bell again. read more