Grabbed a quick bite while I was on the way to the pharmacy. I ordered the Spicy Potato Soft Taco. It was pretty good honestly. The potatoes were prepared well and seasoned. It had a little spice to it but nothing too much. My husband ordered the Steak Cheesy Dipping Burrito. It appeared as a crispy grilled texture with a beefy center. He said the taste was savory and tender. It was enjoyable. Overall, it was a great grab and go while we were out. It took away the hunger pains for the time being:) Again, not a regular spot of ours but for a quick bite it will work. read more

Taco Bell - Spicy Potato Soft Taco - Fast Food Near Me - Columbia, South Carolina

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Will never come here again you have to order with the machine. I was going to pay cash but couldn't. The machine is slow. You have to push the buttons more than once. The only way you csn get a receipt is to give them your phone number or email. I have to turn the receipt in to corporate office. I didn't want to give them my email or phone number im already getting to many scam calls. No human interaction except them handing you your food. Never again read more

Taco Bell - the counter and menus of a restaurant - Fast Food Near Me - Columbia, South Carolina

Routinely stop taking in person orders and let customers get stuck in the drive through while hungry for 20+ minutes just to not receive food because they're 'swamped with door dash orders' Management, hire more people. Update: It was 40 minutes. 40 minutes of being stuck in a drive through line when at the beginning staff had already refused service. That was despicable. read more

Thursday night, 9/28/2025 I drove up to the drive thru Order device. I was asked if I had placed an on-line order. I said no, I would like to order here at the menu sign. I started my order, and was told "We are taking on-line orders only" TACO BELL ACTUALLY REFUSED MY ORDER. There was a car behind me. I moved forward and waited. After a few minutes, I watched the car behind me backing out. They must have been denied placing an order too. I backed out and went home. COULD THIS BE THEIR POLICY? REFUSE DRIVE UP WINDOW CUSTOMERS WHO DID NOT PLACE WEB SITE ORDERS? PRETTY DAMN RUDE read more

Actually horrible the staff closed the entire restaurant to play on their phones but claim they are short staffed

I gave my order at Drive Thru, nothing fancy, the #7 Menu Chicken Quesadilla, Mt Dew and 5 Soft Tacos. My order #167 I paid my $18 and came home. I'm not sure who was preparing the food, but as you can see, that Quesadilla should have never been served to a customer. How do you serve someone brunt food. They must have been thinking " they are at Drive Thru, they will not see it until they get home". All I will say is..... Here is the Proof and read some of the other reviews. This happened on 5 April 2025 @ 3:42 PM read more

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General manger is rude and is very careless.She has no concerns about public health by serving old cold food. My tacos was 25 dollars she wants me to drive back with food for money. They knew they gave me bad food when they fixed it. She hung up on me when I'm trying to get my money back. So she just stole from me. read more

Taco Bell - Supposed to be steak street chalupa - Fast Food Near Me - Columbia, South Carolina

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This is by far the best taco bell I've ever been to. The food, stupendous. The atmosphere, fantastic. The service, unbelievable. The chef came out and asked how my meal was.. at a TACO BELL. Do you know how many times that's happened to me at taco bell? Zero. If I lived here I'd donate all my money to this exact Taco Bell. Im contemplating a seven hour drive just to come back. 10/10 would recommend read more

they literally got everything wrong. tried to give us the wrong order multiple times. acted like they've never seen an online order before. literally did so bad i had to download this app just to give them a bad review. read more

No one seems to work the counter. Been here 10 minutes and no sevice Restraunt is dirty. Can't order food so I can't rate it. read more

Wow. Taco Bell has done it again with an amazing meal for under $10! It was late one night when I wanted something light and delicious. I stumbled across this Cheesy Bean and Rice Burrito wrapped in a warm tortilla. I also ordered the medium Nacho Fries with Cheese Dipping Sauce. Everything was amazing. Don't take my word for it, buy it and try it! You will not be disappointed. read more

Taco Bell - Fast Food Near Me - Columbia, South Carolina

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Estimated order time was 40+ minutes late. As someone who has worked in the food industry I am lenient with service as I understand getting backed up. However, assembling a taco is a 30 second process. Employees spent more time arguing with frustrated customers than confronting the task at hand. read more

Well I placed an order for the new steak burittos sign said $3 and ad on TV said $3 and when I ordered them the cashier said $18 plus tax. I told her about the sign and the ad had no idea what I was talking about. If you not going to do what is on the sign take the sign down, thats called false advertising. read more

They made me come inside when I was in the drive thru, didn't make my order right and were rude though out the entire service.

Good food and good service. This is my go-to Taco Bell location and I'm never disappointed.

So..it's a Taco Bell. However, it's not a great Taco Bell. I have gone here several times and every time is completely different. I second many of the other reviews saying this place needs to get some quality control and process set up. I normally have no issue at the order window. The main issues are the qualify of the food and the service at the pick-up window. Also, please note, once you pull into this drive thru, you can't get out. Like now way possible. I think that is important to know in the event you change your mind, are in a hurry, or something comes up. Once you are in line, that's it! Staff is sometimes friendly but you can tell things are unorganized on the inside. In positive news, they always have me check to make sure they put in the right order. That's at least helped me to get the things that I thought I was ordering. :-) I'll keep going here because it's the only Taco Bell in my area but I really would love if they would provide better food and friendlier, more consistent service. read more

I've been here 5 nights out of a couple week period and every night they are "out of promotional item X" Bottom of the barrel for tacos bells for sure. Sucks that this is the closest one to my house. read more

Pay attention to your receipts if you are using a card. Especially if you going through drive through at night they will over charge you and say it was a glitch in their system while switching screens. I've worked fast food so I knew it was a lie. I will never contribute to this location again. Even when I Uber eat my order something is always wrong . I always have to get a refund . Last night was the last straw and for the manager trying to cover their rumps made it even worst when she lied .i didn't even receive a receipt so i know she was lying . What if I didn't have the money on my card they would have overdrawn my account just for some change . I knew my total because I eat the same thing every time I go to Taco Bell . Be careful these places will get you if you are using your card . read more

It's a Taco Bell, what's not to love? I love their black bean crunchwrap supreme with nachos. Fast, hot, and delicious. The workers at this location are friendly and helpful - shoutout to the girl who had to stand outside in 95 degree weather and take orders on an ipad all day today. Highly recommend TBell for vegetarians needing a quick bite like myself. They give you plenty of hot sauce too which is always annoying when they don't. read more

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They mess up our order almost every time we go and it's not even complicated. Tonight they put lettuce on the tacos which we said not to and they had it on the screen, forgot one of the tacos we got in the combo, forgot the sauce even after asking us, and the spoon for my potatoes. I'm usually not nit picky but damn it's like this every time we go every few months! read more

Ordered a grande Crunchwrap, did not get Grande Crunchwrap. Tacos bells nachos suck and I don't see why anyone would ever order these to begin with. read more

Taco Bell - Ordered a grande Crunchwrap, did not get Grande Crunchwrap - Fast Food Near Me - Columbia, South Carolina

This Taco Bell Restaurant knows how to get customers through the Drive Thru process. Their Menu is well lit and simple to read. The person taking the order greets you and tells you to "let me know when you are ready to order" they also listen and answer questions and offer suggestions. They review the order, check it again upon fulfillment and get the payment process thank you for the order and asking you to visit again soon. Thank you very much for your kindness, knowledge of menu and professionalism. read more

Taco Bell - Charles and Susan - Fast Food Near Me - Columbia, South Carolina

This is the absolute worst place to come at night. Unless you have about 45 minutes to sit in line. Every single time I've been here, they've been out of food, drinks or their credit card machine isn't working. Or sometimes you'll just sit at the microphone for 10 minutes before someone even speaks to you to take your order. Why I keep coming here I have no idea. read more

Taco Bell should probably work on their quality control. Last i checked, the quesadilla should be 4 equal-ish pieces read more

Taco Bell - Fast Food Near Me - Columbia, South Carolina

Terrible. Probably One of the worst Taco Bell that I have been to, unfortunately they never get your order right. And the food is extremely over cooked or either it's been sitting for a long time. I've ordered items that I have included extremely hard potatoes or extremely hard pieces of rice. Or either they give you the completely wrong order. There is seriously a lack of care for this job and if you do not want to work in fast food don't do it. Customer service is customer service you should be providing the best service that you can but unfortunately that is nonexistent here read more

Nice place to go for a quick lunch. They have a $1 menu too!

Would give zero stars if possible. Terrible service when ordering through thier app. Lost my order but still charged for food never received. Only two chances of ordering again - slim and NONE and slim left town. Avoid. read more

Don't recommend going to this Taco Bell. Drive to a different one. They don't cook food all the way and if they get the order right something is still messed up. This taco bell needs new management the attitude and food integrity is lowest of low. read more

This place isn't real Mexican food very poor over all don't recommend come here I'll rather you make yourself something at home.

This location is probably the worst Taco Bell I have been to when it comes to customer service. You can no longer come inside the store and you can only order through the drive through so I know they are probably severely understaffed which I keep in mind while ordering. Every time I come I make sure to tell them my order in the easiest most comprehensible way possible and i'm immediately met with attitude. As soon as I finish ordering they tell me everything that they're out of and say it with such attitude like I am wasting their time and that I should know before hand what they don't have. My most recent experience I ordered 2 chicken quesadillas and was only given one. I tried looking for a receipt but saw they didn't bother giving me one. When I pulled back around and asked about my second quesadilla they told me they only charged me for one and when I said I ordered 2 he said no and asked if I was gonna order another one or not. The guy was so rude that I just said forget it. I'm a college kid myself who has had experience with shitty food and bev jobs so I understand that some shifts are just awful especially when you're understaffed but at the end of the day there is no reason to treat your customers with such little to no respect. ESPECIALLY the ones that have been nothing but easy going and nice to you. I've been going here for about a year now but it's only going downhill. I'm honestly thinking about driving the 20 minutes to the other closest location in hopes I get better service there. read more

I'm updating my review because the service at this location has improved markedly over the last little while. Tonight I had the pleasure of having my order taken by Nathan. I dont know if they've been hiding him or what but he was doing all the things you'd want your front line person to be doing. He was courteous and easy to communicate with and even had a smile. Seriously, the little things go a long way. Thanks for changing my mind Taco Bell off Burton smith blvd. because I hate giving bad reviews to my favorite taco chain. read more

They had the special tonight ! Fast ordering had to pull around and wait 15 mins staff seems slightly disorganized. Maybe to many smoke breaks manager had been in the office read more

Evening crew real Slow, messy kitchen and a rude manager. Food was cold and incorrect. Time for new people!!!

My son and I had lunch at this location today. The place was clean and everyone was friendly and helpful. A small mistake was made on my order, and despite the fact that I told the young lady not to worry, they quickly remade my order and brought it to the table. That's service you rarely see at a fast food place. read more

This is by far the slowest service at a taco bell I have ever seen. Waiting in line for an hour at drive thru and it wasn't even lunch time and the majority of the wait was prior to ordering. I wanted to get out of line cause it wasn't moving but that was not possible. I'll never come here again read more

Currently sitting in the Taco Bell drive thru line, and have been for going on 20 minutes. I know things sometimes breakdown in fast food restaurants or that they may have off days, but that is not the case for this Taco Bell. It is always like this. I have waited for months before writing a review, but tonight's service takes the cake. The people are rude and the service is incredibly slow. They aren't making gourmet tacos in there so what is the hold up? read more

Like an idiot, i returned the scene of the crime to give them another chance. The wait times are still asinine. It's not an issue with volume, it takes 20 minutes to go from the ordering position to the window. That's 5 cars. That's 4 minutes per car. You're making tacos, not steaks! read more

I am a frequent patron to this store; I work late and some times it's the only place open. Today, as I pulled to the drive thru, I was asked to please wait. After, waiting five minutes for the attendant to come up on the mic, she again asked me to wait. When she finally came back, I placed my order, she began talking with other employees while still on the mic. If she said a total, I didn't hear it. She then told me to pull up to a window. I pulled up and with a tone she asked for my money, and if I needed sauce. Finally, I am handed my food, and she told me to have a good day. Like everyone else does, I took a second to look through my order. She then again repeated it, in a rushed tone. I was going to think nothing of it, until I got home and looked at my food. The crunch wraps looked as if they were already made and or have been sitting. The 'doubledilla' I order turned into a quesadilla that was so soggy, when I tried to pull apart the terribly cut pieces, it ripped in two and stuck to the wrapper. It will be a while before I will go back during the day. read more

Taco Bell - Fast Food Near Me - Columbia, South Carolina

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When you finally get it the food is what you expect from Taco Bell, serviceable but nothing special. Unfortunately the staff is completely incompetent and lazy or extremely short staffed, regardless. It just took 15 minutes with only 2 people ahead of me in line to get a simple order. read more

Stopped by this filthy little gem when I was working in the area. All I wanted was a baja blast. How could you mess that up , right? Ha! These people always have a new trick up their sleeve. The freezes were full of this black , weird looking substance that very closely resembled feces. I knew at the very least the machine was dirty so I send my husband over to return them for a REFUND not another poop slushie. The manager refused to come to the front to speak with him instead opted get the drive thru clerk to tell him she could not refund just exchange because we didn't have a receipt . (Ironically enough this same drive thru clerk was the one to neglect to give me the receipt in the first place.) The lack of professionalism by this manager was unbelievable! When my husband finally got tired of sending messages through a clerk he asked for the number to corporate which she refused saying she would get our number and get him to call back, Yeak ok!!Since she is not the guardian of all numbers we did find the number and did end up contacting them for 10 dollars!! but mainly because she was such bitch . Honey, it's 2015 , an age where you are what you do. You are a Taco Bell manager and a poor one at that. Step your game up. read more