It isn't great, isn't terrible. The people at the window are typically really nice & polite. The cooks are a different story. I'm allergic to tomatoes and it's been rather often that they ignore where it says "NO TOMATOES" on my mobile orders. They also ignore other add ons sometimes. Also the inside dining is almost ALWAYS closed. Definitely only come here if you're planning on going to the drive thru. It is fast food tho. So I can't expect too much. I just do wish at the very least that the cooks would pay better attention to add ons and special instructions. read more

Ordered food around 9pm only and my burrito and tacos had straight mold in them. I thought my gf was lying because my nachos were fine and I took a bite of her burrito and spat it out because of how disgusting it was. read more

I don't even know why I came back. Everyone up here is genuinely so mean and rude. They don't know how to do their job and can't do simple tasks such as checking in a mobile order. Will make you go back around multiple times for no reason because of mistakes that they make. AVOID THIS TACO BELL. read more

Ordered a DoorDash order with this Taco Bell and called the store to understand why my order was taking 2+ hours and the woman on the phone was RIDICULOUSLY rude and hung up on me after I was polite and trying to understand the status of my order. Food will take forever and the staff are so rude. read more

Very bad nothing but nasty people there and they have a kid walking around yelling and making noise and the mother is working with her child in her workspace making noise and disturbing customers and the women behind the counter is just very immature and is very rude never will return back here and upper staff seem to have poor knowledge when it comes to hiring new employees and and this location also has their bags and cups of trash on the property of the Starbucks they need way better class and knowledge. read more

Taco Bell - Taco Bell leaving trash on Starbucks property very unsanitary. - Fast Food Near Me - Cayce, South Carolina

I was surprised to see such low reviews. We stopped on our way traveling and employees were having fun, communicating well, and the food was great! They had the radio on but it was at a reasonable level and staff was super friendly too! read more

Ordered "no lettuce" on all off my tacos and they were covered in lettuce and the food was cold and soggy and they were rushing us through the drive thru as soon as we pulled up "Are you done yet" " do you need help with the menu" and we were the only customer there. Horrible service, dont recommend read more

This is the worst service ever! My food was disgusting and I went inside to get a refund because it was so nasty I didn't want to eat it the were all yelling and scream!!!! And said the kewn the food was open and the whole staff was yelling and fighting and refused to give us a refund,just ridiculous! read more

Been waiting for 40 minutes for my food and still waiting. I understand places get busy but when you serve everyone else that was here after us and we are still waiting for our food that's not right. It's a fast food restaurant. If I wanted to wait 40 minutes for food I would have went somewhere else. What's the point of making a mobile order if they serve everyone else and don't make the mobile orders. The restaurant is dirty the tables aren't clean. read more

Probably the worst customer service I've experienced ever. Arguing on the microphone while I was ordering in the drive thru. When I got my food all the tacos were very messy. I went back to get a refund and they said they wouldn't and they just remade the food which I did not want. Only Taco Bell I've had this experience with and management should look into this store. UPDATE- I just opened my taco and it's the exact same messy taco in a new bag. read more

If I could put 0 stars I would. This location has the most unprofessional workers I've ever met. If you go before 10am then they continuously remind you or cut you off and immediately let you know that they no longer serve breakfast. I went this morning and when I tried to order the lady said "we don't serve breakfast" and when I said I wasn't there for breakfast then she just said "well we are closed". Never going to this location again. They also don't even make your tacos right. read more

Tuff tacos and my Baja blast was crafted by the masters in the northern territories where it got its unique sharpness and FLAYVUH.

I waited for about 30 mins for two Uber orders and they asked for the name about 4-5 times and I showed them over and over again and then they tell me after waiting the whole time that some one else took the order.. HOW I've been there the whole time!!!! The workers have zero respect!!! I asked if they could remake it because it would've been good pay for both orders and so the one I talked to asked the other worker and he said "fuck no" not to me but to the co worker.... Plain just disgusting.!!! read more

This place either needs to be shut down or needs new employees. Do not modify your order in any way or they won't get it right. The employees are rude and disrespectful every single time I come. There is a difference between having a bad day and being a generally unlikeable person read more

I waited literally 2 hours last night for my food. They were not giving out mobile orders inside and said we had to go through the drive through to get it. Never heard of that ever. The employees had no customer service whatsoever and didn't seem to care at how long everyone was waiting. When I have been here during the day it is fine, but DO NOT order late at night. read more

Employees don't care. Terrible service, refused to make my order and did not care to mention it until I asked 30 minutes later. Did not even get the food. read more

Thought I'd give one of my old favorite chains a shot again, especially with the hyped up LOADED TRUFF FRIES! The fries were tastier than expected, but I felt my crunchwrap was missing ingredients or maybe just overstuffed with lettuce. All in all, good in a pinch. read more

Taco Bell - Fast Food Near Me - Cayce, South Carolina

First, lost my order on DoorDash. I got a two people s order online and they just lost it. Second, at 9:00 pm in the drive through I waited for 40 minutes in the rain for a single number 4 meal. And it came out bad, out of shape out of taste. If I can rate it to -5 I will rate it -5. What I don't understand is why there are still so many people stay in line for this type of bad food and service. DON T COME HERE. It's not worth it. read more

They never give any sauces!!!!! Always missing items out of my order but they slam the door too fast before I can even check my bag for sauces or make sure my items are in the bag. Pure laziness. read more

Hands down one of the worst fast food experiences I have EVER experienced, and that is saying something. Twice now we have had to wait for over 20 minutes, this time it was close to 40! We had a very simple online order of two 5 dollar cravings boxes with drinks. What we got was MAYBE enough to consist of one box and 1/4 of another. They had our order up on the monitor, and with a smile on her face, the young woman handed me this and said this was it. Had there not been about seven cars behind me, I would have asked for the rest of our food! Would not recommend this location to my worst enemy. read more

Taco Bell - All that was in the bag. Not even in boxes! - Fast Food Near Me - Cayce, South Carolina

Why don't y'all pay your employees more..... $10 an hour. It sure shows. Been sitting in line for at least 15 min. read more

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Tonight, at around Midnight I was on a Doordash order at this Taco Bell location. This is a town I'm not used to being in but for the time being I am out this way... well I got stuck in the line for about 15 minutes and by the time I finally got up to the speaker box, the man running the drive thru very rudely informed me that I will not be receiving my order through the drive-thru. Mind-you I understand this is usually the case but, upon arrival the parking lot was extremely full and the line was also a mile long. The man at the drive through proceeded to tell me after I heard a sigh and a slam over the speakers that he just left to check and there were now about 7 open parking spaces.... therefore, had time to stop the mile long line to look at a parking lot but no time to hand out a dash order through the window and no professional tone even if he couldn't due to procedures.. So, I proceeded to come inside to pick up the order and enter to a lobby full of 10 (no exaggeration, I did a headcount) other DoorDashers/Uber Eats drivers. Inside the kitchen staff spoke to nobody. Helped 0 out of 11 Dashers out for another 30 minutes. The whole restaurant is extremely messy all the tables are dirty. Nobody is wearing name tags; the manager is wearing an ankle monitor. Somebody send help. An order pickup at a fast-food restaurant especially one like taco bell should not ever take an hour (and waiting) I would love to give a half star review but unfortunately, I can't. Thank you for hearing my rant. read more

I didn't even have a yelp account but this place is so disgusting and pathetic I had to make one. Do not waste your time even ordering food, it will take a minimum of 15-30. Additionally when you get your food it won't even be edible. Took one bite of my quesadilla and had an entire plastic wrapper, not a piece of plastic, but the entire nutrition facts label. This place needs a visit from SCDHEC. read more

Taco Bell - Just part of the wrapper.... - Fast Food Near Me - Cayce, South Carolina

Writing this in line.. It's been an hour waiting in line and still haven't made it to the window/got my food yet! Wow. Worst "fast food" experience yet. read more

I got doordash from Taco Bell and got a $6 steak and cheese French fry thing and I literally got 2 small pieces of steak and 14 fries. read more

Taco Bell - Lack of food - Fast Food Near Me - Cayce, South Carolina

I ordered the cheesy potatoes and they just didn't give them to me, when I got home and was looking through the bag they just weren't there. That is an amazing level of stupidity, you read the order you put the stuff in the bag and I would understand if there was a rush or something but I was the only car in the drive through. read more

Wouldn't let me order what I wanted at the drive thru, instead insisting that I order on the online app, but refusing to open the door for me when I try and go in to pick it up. Very unprofessional and unfriendly. Will not be returning. Do not recommend. read more

Now allow me to let you in on a little secret. I. Love. Taco Bell. As a vegetarian, this fast food chain has made my life so much easier on so many road trips... But y'all. The Cayce location on Knox Abbott Rd. just can't do right by me. At least 50% of the time I go there (which isn't very often, mind you) they screw up. And it's not even the wrong order... it's just my order made wrong. (See picture below). A cheese quesadilla... with no sauce and the cheese isn't even melted??? Did you try? I don't even want to get into how many times this has happened - if I wanted that crappy of a sad quesadilla I would stayed home and not spent the cash. Do better Taco Bell. I love you, but you need to work some things out. read more

Taco Bell - Fast Food Near Me - Cayce, South Carolina

Not a good experience. Replacement was just as bad. Preparer trying to be funny, said, "Does this look better" and drop 1/4 on the floor. She made again---worst then original. Cooks outside, near entrance, smoking and drinking, standing around with their work gloves on? Very unsanitary! Will never visit this location again. You've been warned!!! Pics are my original order of a "Vegetarian Mexican Pizza." Horrible! read more

Taco Bell - "Veg. Mex. Pizza" - Fast Food Near Me - Cayce, South Carolina

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Terrible customer service. The food is good. But the customer service make you want to go find food elsewhere. I waited as 5 employees saw me standing waiting to order for about 8 mins before assistance was offered. I ordered the cheesy Gordita crunch meal, substituted meat for black beans and a 4pack of Cinnabon bites. I love those things. They cure my sweet tooth every time. read more

Taco Bell - Already ate one... couldn't wait - Fast Food Near Me - Cayce, South Carolina

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All I ordered were the three Doritos tacos supreme with no lettuce. They had no sour cream on it or tomato. They were just thrown in a wrapping and then in the bag. The worst tasting and looking tacos I've ever seen in my life. I know it's just a tacobell but come on it isn't that hard to make a freaking TACO at TACOBELL! read more

The lady told me to go fuck myself it was very rude and told us we only had a couple minutes to order there was no one else in the back of the drive-through I demand man free tacos read more

The lady that took our order was super sweet, we waited for only 4 minutes and the food was delicious. Definitely the best hash browns we've ever had. Great job! read more

Rude staff. They don't even try. You will wait a long time here unnecessarily. And then you will get sloppy made food. What a nightmare.

Horrible Service. Waited over an hour for a burrito and drink. One person even just left because of how slow this location is. Need more workers or a more efficient system. Do not go here read more

I'm lactose intolerant so every time I go here I ask for no cheese on my tacos, I usually emphasize it multiple times. I can only remember one time where they actually didn't put cheese on it. Even if I go back they just act annoyed as if it was my fault even when I was polite and asked them to make sure the first time read more

Taco Bell - Fast Food Near Me - Cayce, South Carolina

The burrito I ordered was warm and delicious! Service was superb. Plenty of add ons. I was happy with my choices and will eating there again. read more

This place is is an embarrassment to the Taco Bell franchise. All employees are incompetent and will never be anything but. Forget getting out of there in less that 20 minutes. We literally left last time without getting food after paying online bc we sat in line for 30 minutes. I went and knocked on the door after choosing curbside pickup and the lobby was closed. One of the ignorant little boys working there told me "it's not our job to make you food". Explain that one to me, please. He doesn't even know what his job is. read more

The evening staff is always rude, I frequent this location as I live close by. I placed my order on the mobile app so in could save some time and skip the drive through. I myself work in the same industry as a the Catering Supervisor for a college so I understand busy times etc. Repeatedly though it's been rude and something needs to change. The had the dinning closed at 7pm when it says on the door it closes at 8pm. When I said I'm just picking up my mobile order, I'm not dining in. That's when the young lady was rude l! Also I was missing part of my order and didn't not even attempt to get the matter corrected. read more

lady on register refused to let us pick up mobile orders from the drive through after kicking us out of the store and saying we couldn't order inside because they were close. everyone here is rude and miserable will never come again get your sh$$t together read more