I had to come here and write an overdue review. What an amazing group of agents! I had the…read moreprivilege of dealing with three of them for our transaction and could not love them more. Dee, Mary and Felicia delivered a masterclass performance in what was a very difficult transaction with lots of moving parts. Even after escrow closed they have gone out of their way to help me with details and have paved the way for success in the community. I feel beyond grateful for their support, expertise and hand holding! I wouldn't be here if it weren't for them!

Rented a home from Mary Messel for approximately 3 years, I also had a place in Napa working there…read more3 days a week. House was burglarized and a door was broken and a window which was taken out of my deposit understandable. What gets me is my nephew unaware I gave notice left his car in the driveway, she not only charged me full rent for the car being there, she had it towed and says she doesn't know who or where it was towed . First thought she also had the guy that offered me $500 for it and refused to tell me where the car went. I never made it back up there unfortunately. She never fixed a thing in the 3 years, never came by or responded

Long over due review but better late than never. Caitlin Schaefer is knowledgeable , great…read morecustomer service and moderate level of Transparency.

After months of hard work, my husband and I were finally able to buy a house. Our first home. We…read morehad tried two different realtors with another local business and they both left us feeling like they weren't working for us. In fact, they didn't really listen to anything we said we were looking for. So we decided to start looking online at different sites that listed current homes on the market. We came across a home that was being sold by ming tree that we liked. Liz Duran was the listing agent. We called her and immediately we felt like she was interested in helping us. She was friendly, efficient, and very helpful. We ended up not liking the house that was listed, so we kept looking. But this time we had help! Liz would send us info on any house we asked about. If we had a question she wasn't sure about, she went and got the answer. We changed our minds several times. Liz never batted an eye at it. She was constantly reassuring me that I wasn't being a pain. She really made my husband and I feel like a priority to her. We ended up buying a home that wasn't listed through ming tree, but it didn't matter to Liz. She was with us every step of the way. She is an amazing realtor and I highly recommend her! If we buy another home here, she will be who we go through. I did not have any experiences with any of the other people in the office, but if she is any indication of the way the rest of the staff there works, you cannot go wrong with Ming Tree Real Estate.

They are shady and not forthright. Don't see many signs locally of them actively selling homes…read more Just an avenue for buyers and them pocketing the commission.

We've worked with Stuart Nichols at Investment Realty on 3 transactions and recommend him to both…read morebuyers and sellers. Stuart is highly knowledgeable about the local market. He offered valuable insight that made the process smooth sailing from start to finish. He's patient and always made us feel like a priority.

I believe he is unprofessional, dishonest, unethical real agent with "happy smiles" , church…read morebackground and call himself" a real estate doctor". By one year he fell to do simple surveys of land and blaming his neglect on the owner "not able to perform (after they just give me extra acre last month,secured survey and agreed to pay survey of their land ). He is know pushing me to cancel my escrow. My escrow should end on February know is July and I wonder how real estate complain work. He misrepresented client and not looking for the best interest for his client , has months full excuses why he can not finish escrow , none responding on time, dragging, refused to even sent you the original contract and cost me 2.5 acres of land.

The worse agent in the area! My friend bought a home from Reel, the lady was rude and once she got…read moreher money, she ignore my friend now, even with realty question.

Update on review. What facts Ms Burley gets wrong in her response is that she did not inspect the…read moreproperty; did not notify us of any damage. We did not sell the property for what comparable, undamaged houses would have sold for - my family lost tens of thousands of dollars. Then we had to invest still more money into the property just to get it to the point of being able to sell it and have it livable for a new owner. Do not sign the agreement for arbitration. I have no relationship, personal or otherwise with Ms. Burley. If you use Ms Burley to manage your property, you will pay $1200 a year for a rent collector, and get left with as little of your property left as her conscience allows.

Don't let them swindle you!…read more We had a horrible experience moving to Crescent City thanks to the help of Earlene Burley (the owner, from what I understand). We were moving from Washington to CA and we called numerous property management agencies until we found a rental that sounded appealing. It was being listed through North Woods. I called Earlene for info and she made the house sound wonderful. She sent a few pictures and the house looked ok from the pics, but as it turns out they were very misleading - you know, the kinds of pictures that are taken from afar or at a certain angle so as to hide the worst parts of a room. We made the foolish decision to accept the rental site unseen since we couldn't afford to drive down to CA and back up to WA just to look at rentals. We took Earlene's word for it and we certainly regretted it. After driving for 12 hours we arrived at the rental office. Earlene was out of town that day so another woman helped us (I can't remember her name but this other woman was very nice and friendly). We got the key to the house and drove over there. The house was horrid! It had barely been cleaned, the grass in the lawn was 16" tall, and as we were pulling up a repair guy was replacing the stove. We were told the stove replacement would be done long before we moved in. He dumped the old stove in the yard and left. The house was very old and starting to fall apart, the front door was covered with rust, the bathroom door didn't function properly, NONE of the heaters worked right, it was in desperate need of new paint, the floors had been to hell and back, the fireplace had loose bricks, it was not cleaned worth a damn, etc. Next door there was a loud, crazy dog barking the whole time. We were not happy. We went back to the office and insisted on our money back. I spoke to Earlene over the phone and she took no responsibility for the situation. I told her how dirty the house was and she suggested I clean it. This was the last thing we needed after such a long drive in a U-Haul. In the end we managed to get our deposit back but we were completely homeless. We had been planning to move into this house for over a month. We tried to plan ahead and had already made all the appropriate address changes. All in vein, apparently. We spent the next 2 days pulling our hair out in a hotel room as we scrambled to find a suitable rental. Luckily we found an awesome house through Bayside Reality and everything worked out for the best in the end. But it wasn't easy and I hold North Woods largely responsible seeing as how they drastically mislead us about the condition of the rental. As it turns out, this agency has a reputation in this town for pulling this kind of crap. Do not go through North Woods realty. Save yourself some time and go through Bayside or Ming Tree. You'll thank yourself later.