Last night our wireless Internet cube just stopped functioning…read more Rob called Verizon and the 24 hit customer service techs, we closed.... So he took the box into the store, not knowing what he should do. Mary at the counter was being a customer, when she saw him walk in with the Internet box. She stopped being the customer, only to didn't start screaming at Rob, saying why are you bringing that into the store. We didn't take this heat. You need to contact customer service and they mail you a new one and you can return the old one. Rob looked at her and said, sarcastic to her, well hello, glad you came in today, how can I help you. Mary then got really shitty with him and said just cash customer service. By that point he was already on the phone calling customer service. Mary went back to helping the customer and when the customer left, Mary said, OMG, your still here. Rob said yes I am, I'm on the phone with customer service and I'm trying then right now, how you have treated me and talked to me. She got pissy, because he was telling on her for being rude to him. Needless to say, we will have our new Internet box tomorrow by 8pm.... The old unit was not even 12 months old, so customers, please expect that when you get wireless home Internet the Verizon, your Internet router will take a crap with a year. Let's see how long this new router last. Mary, you need to be trained on customer service and taught respect to others. Today my daughter cashed me after moving into her new house this past weekend, on who we use for Internet, I told her, didn't go threw Verizon, I just told her about our experience, the box crapping out in less than a year, the bad service from the woman at the Verizon store, and having to wait 3 days for a new box, because their 24 hour customer service was closed when we called yesterday... To replace the cube. So she went threw straight talk. $70 for the box $45.00 a month. Due to this very bad experience, I will now be telling everyone to go to straight talk. If the next box goes out, I'm switching to straight talk myself. I will not deal with this again with Verizon.

Wapakoneta, Ohio verizon store Isaac Oen is an Amazing employee he's very respectful, very honest,…read moreand helpful. Keep up the great work Isaac

gina is a wonderful representative and has been very heplful with all my line upgrades and billing…read morequestions

Broke my NEW iPhone by forcing the sim card in the wrong way THEN they told me that they would have…read moreto have a replacement phone sent to me in the mail. Nothing like lack of care for someones property on your part and having wait for another phone when it had nothing to do with my care of my NEW phone that I paid in full on my part. I'd give this place a lower star than a 1/5 but I had to round up on Yelp.

Fantastic employees at the Harding Hwy store in Lima Ohio. They answered all of my questions, made…read moresuggestions, and were very courteous! I couldn't wait to get away from Spectrum!!

From the owner: Visit the T-Mobile store in Lima and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 1513 Harding Hwy can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

CPR Cell Repair is AWESOME!!! My new battery and screen protector installed in an hour…read more Professional, competent staff, super friendly, "Bend-Over-Backward" customer service. You don't see that much these days... Will be getting all my business from now on! There may be several out there, but there's ONLY ONE you should choose...

From the owner: Established in 2022, CPR Cell Phone Repair Findlay is a local electronics repair shop specializing…read morein the repair of the latest iPhone, Mac, Samsung, iPad, and computer models. Whether you are in need of a screen replacement, battery replacement, water damage repair, or data recovery, you can depend on the expert technicians of CPR Cell Phone Repair Findlay. From the newest iPhone and Samsung Galaxy models to the iPad Pro and Microsoft Surface, CPR Cell Phone Repair Findlay is your one-stop repair shop for all things electronic. We specialize in fixing smartphones and tablets of all makes and models. As your trusted Findlay iPhone repair and Samsung Galaxy repair shop, you can depend on us for fast, affordable repairs. In addition to cell phones and tablets, we also fix computers and laptops by popular brands like Apple, HP, Lenovo, Acer, Asus, and Dell. Whether you have a hardware issue like a broken screen or software problem like malware, you can depend on us. Laptop running at a snail's pace? We fix that too. Being one of the best repair shops near you, we pride ourselves on the quality, price, and convenience we provide to our customers. All screen repairs come with our limited lifetime warranty. Whether you are having an issue one week after a repair, or one year after a repair - we are only a phone call or email away. Contact CPR Cell Phone Repair Findlay today for a free quote.

I wanted to purchase a phone, and did so. The agent tried to convince me to buy on payments, which…read moreI didn't want. When my bill arrived , I was billed for payments. Found out my signature was forged by the agent!! Hope no one patronize this store!

From the owner: We don't just consider you a customer - we strive to treat you as our "guest" when you join us in…read moreany of our 1,000+ convenient locations. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Getting the best performance for this technology matters, and Verizon delivers.

Fast friendly no nonsense service. I'd be happy to stop…read morehere again. They answered all my questions and more with a smile!

Went to the store to purchase a new IPhone and was told they could not transfer my contacts and…read morepictures. I had called customer service first and was assured that they could. They said they needed a "special" machine. I ended up going to a smaller store about 50 miles away and they transferred them within minutes. The only thing they used to transfer was an IPad. Perhaps the Findlay store needs some training.

This is the 2nd time of using this location and both times have been fantastic. The staff is very…read morekind and explained everything to us. The service was also very fast and was done before the estimated time. I would 100% use this location again in the future.

These guys are great! I live by my phone and they had my battery changed in no time! Thank you very…read moremuch! I will be using you guys again