Blown away!!! Professional, timely service and a team with exceptional knowledge. Clarktel has…read moresurpassed my expectations on all fronts!

Clarktel has continuously provided top-tier service for our company. They go beyond what is…read morerequired to make sure their clients can efficiently utilize their products and services to the best of their abilities. You would be hard-pressed to find an IT company that has your best interest like Clarktel.

UPDATE~ needed to return to this store. People were waiting more than 2hrs for help, and some of…read morethe staff couldn't even help! My husband went in, and they said, oh, we can't help with that, AND THEY SOLD US the home phone thing... omg, I wonder if verizon knows, how bad that 3rd party store is?? came home replugged it all in, and thank God it worked, but it's insane we would have been without a home phone, because they have no clue! ************************** Went in to find out why verizon won't let me sign in to the website and a few other things. The guy was friendly and repeated many times that it was his pleasure to help us. I thought it was due to our tech stuff being very old, but with everything new and updated, it's made no difference in speed or anything other than the home phone works now, new box. He said he had the same box, brand new, back in 'the safe'. We paid $80 for it, for the old version. He tried to sell us other things, initially we said yes to the netflix etc. package, but ended up changing our minds. He knew we didn't want it, yet he never removed it. He did have me figure out the verizon app, which I was able to get in to. On the way home I deleted the netflix package... it never worked, the charge went thru to the bill. He never told us our bill would be an extra $105/ due to line start ups ( a total verizon rip off) then go back to just a little more per month. He was very interruptive, and just not a good listener, so very frustrating to work with. He never told us that how to send back the old internet box, and he never told us it would cost us $25/mo.until we do send it back. HE NEVER EVER dealt with why I can't sign in to the verizon website. I was on chat last night with verizon for 1 1/2 hrs settling out all the problems this guy created for us. Enrique was fabulous! Enrique is sending me the label to send back the box (he said I could drop it at the store REALLY? WHY DIDN'T THE SALES GUY TELL US THAT?, BUT I don't want to go back there, ever) He cancelled and refunded the netflix package. He explained all the charges and which ones would go away. He apologized over and over for the bad experience we had. BUT I STILL can't sign in to my verizon website ... anyway, FIND ANOTHER VERIZON STORE, Highlands is incompetent.

Verizon, Triadelphia, WV. Rude, ask for TOTAL price, and end of almost transaction, more $$$…read moreadded on. Would have needed different adapter, $20, but buy 3 products get 40 % off. So pay more more, for 2 things you don't need to save 40 %. No savings there. Amazon sells on adapter for $14, 2 adapters for $20. Wheres the savings at Verizon. Girl acted like a mother, leave store without screen protector, also, cheaper on Amazon. If you don't have new crisp money to pay bill in machine, they accuse you of counterfeit money. A man handle the help of payment. Store doesn't have money marker to check. Was accused several times of being counterfeit, with wasn't. Wondering why a person can't take your money, maybe Verizon doesn't trust their employees, can't tell real money. Lost sale....looking for new carrier thats honest and not rude or talks down to people.