I can't say what a rip-off Frontier is to their customers. I was paying $163.42/month for phone and…read moreDSL internet. Service was constantly interrupted. So I decided to switch to Starlink and say goodbye to Frontier. Try to find the correct phone number on their website? Good luck! Finally found it after 10 minutes of searching. When I told them I wanted to cancel, they were going to reduce my bill to $24.99, which is over five times less than what I have been paying for how many years. They sent me the code to turn in my modem and power cords at the UPS Store (if I don't do it within 30 days, there is a $500 charge). Now they require a $50 restocking fee for an outdated modem that will end up in the trash! Then they tacked on another $8.19 for some other unknown charges. Final bill to disconnect: $221.61!!!!!! If Frontier tries to con you into their service, don't think twice, just hang up the phone!

awful loading plan i feel like i watch 3 people trying to figure out their job not boarding and…read moreshould be leaving clown show

Ron and Team help with reducing all of our "telephone" costs - always sharing the newest and best…read morepricing options!

From the owner: Business Systems prides itself on being a value-price provider of high quality telecommunications…read moresystems and services, partnering with our customers to achieve that goal. Business Systems has spent over a decade designing ways to lower the cost of our high quality service.

Great experience after a very frustrating day. My phone was on the older side, but Malik tried…read moreeverything possible to get it functioning again. In the end it was time for a new phone. He helped me get the best possible upgrade without costing me anything crazy. Super happy with the new phone and overall assistance by Malik. Definitely would recommend this store and employee. Thanks again.

In December 2025, I upgraded 2 phones on my plan. During out time in this Verizon store I was told…read moreabout a promotion for an IPad, and would have to pay the service for iPad for ONE YEAR. I explicitly asked several times, this is for one year. And told by the salesman, all I had to do was stop back in the store and ask for the IPad to be removed from my plan. I stopped into the store today 2/22/26 and was told the IPad was a 3 year plan and the service could not be removed from my plan. It's truly sad that salesman at this store use deceit to make their sales. I will not be doing my business there anymore. And would encourage anyone who frequents the Verizon Store on West Genesee St in Fairmount to use caution with their purchase.