i have had my phone about 3 months ,everything was fine the first 2 months. then all of a sudden, it would say i have all different problems . my friend said he could fix it, and made it much worst. I took it to t mobile and was greeted by matt, I explained how bad it became and ask if he could fix it. he worked on it for about 10 or 15 minutes. I was amazed how fast he fixed it for me. I just want to thank him for the best service I recieved. read more

I've done everything with T-Mobile customer service corporate 611. I even got my phone through them. I have my home Internet with them. Avoid coming to this store and only this store that I'm rating. The reason is every time I've come in here which is about three times they couldn't help me at all. I was able to make my phone emit a sound, but it's a very faint sound when I charge my phone. I just wanted to know how I could make the phone make a sound that was louder. I came in the store and said they'll be able to help. For the third time they could do nothing. They told me you're gonna have to call 611 because we're not tech-support. Well now that I know that they don't do tech-support. I guess I'll have to call 611 or find another store that's closer. This store is the closest it's three blocks from me. I'm glad I didn't buy the phone here. I would avoid the store at all cost. They just don't seem very knowledgeable about anything except selling and like I said I'm glad I didn't waste my money by buying a phone here and doing it instead with Corporate which I'm about to call with my problem read more

T-Mobile - Store at 2408 commercial way - Mobile Phones Near Me - Spring Hill, Florida

walked in to buy phone, asked them if they had phones in stock the smart ass pointed at the displays and said " yeah I think those square things are definitely here" I said great give me an IPhone 17 pro max, he asked if I had T-Mobile app and checked his inventory status on my phone. and then said "I don't have Iphone 17's. so back to my first question that was followed by smart ass reply. not they don't have phones in stock. they have a jackwagons in stock! read more

My sister went to this store to purchase a new phone. One of the workers, who is a young adult long-haired male, was very short, unfriendly, and practically rude. On Friday, she returned a package of protectors and although he was taking care of another customer, he started to give her a hard time about it. Today, she returned to get her new phone (which was mailed), set up, and Margarita, took care of her. She was very professional and helpful. However, once again, although that man was attending to another customer, he scolded her in an extremely rude way, due to her returning to the store to ask a couple of questions. My sister came home upset and embarrassed, especially because he did this in front of others. This is comply unacceptable!!!! read more

I've had consistently great service with T-MOBILE for years. Just switched over to their internet service which is great as well. This store next to Rural King has great customer service. Highly recommend. read more

Do NOT, under any circumstance, sign up for automatic payment with T-Mobile. Once they have your credit/debit card, they will charge you first, and MAYBE settle disputes later. You have absolutely no leverage. The local office cannot/will not help you; you must deal with Customer Service, which is a runaround. And the local sales office will not give you any information about their District or Regional offices. I even tried calling their Corporate offices in Washington state, to ask for our Regional office, and was promptly sent back to. Customer Service. The olde runaround. Keep a tight hold of your wallet! read more

Here I am again one bar no signal no Wi-Fi no Hot spot this is the mutt service in cell we need a full on CANCEL T-MOBILE read more

T-Mobile - You can see shit service outside and less then a mile from a 5g tower BULL SHIT cancel cancel cancel - Mobile Phones Near Me - Spring Hill, Florida