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T-Mobile

2.1 (7 reviews)
Closed • 10:00 am - 8:00 pm

Services - T-Mobile

Telecommunications

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5 days ago

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7 months ago

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T-Mobile

T-Mobile

(7 reviews)

This store was very clean and had good associates who knew what they were talking about. We went…read morethere to have our phone screens replaced but, as usual, they didn't have them in stock again. We had to order them again. I've been waiting on a screen protector replacement for 2 months and I still have to wait. The last one was supposedly lost in the mail. It would be nice if they had our screen protectors on hand. You replace one, have a couple on hand. That would be good customer service and save the customer time and another trip.

I had one of the worst experience I've ever had in any retail experience in my life at this store 5…read moreminutes ago. T-Mobile messed up my newly ordered internet service with my son-in-laws mobile account. So my internet account was placed under his mobile service. They are using my CC and email but his mobile account. I called customer service spent a hour on the phone with them yesterday and 45 minutes chatting via chat today. They assured me that all I had to do was go to a store and they would resolve everything . I went to the store at 130 Marriner Blvd. Spring Hill, Fl. The customer service guy was no help nor did he offer any resolution to my problem. When I pressed him he told me to get to F@*^ out of his store and called me a sh$*^head. I never once swore at him in return. I did call him a jerk for talking to me the way he did.Said he'd call the cops. I said go ahead. He did. They then placed a trespass order on me so that I can never enter the store again. Wow....if they would treat a customer that way do you really think they care about the service they provide?????

T-Mobile - mobilephones - Updated May 2026

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