This was my FOURTH AT&T store I visited today. None of them had the phone I wanted and the…read moreemployees at every store but this one were sullen and not helpful. Nikki at this store was friendly and helpful. She truly wanted to help me. She ordered what I wanted and it will be delivered in a week. She said that if I had any questions to contact her, giving me her card, number and extension. I recommend this store. Ask for Nikki!

The female (on this particular day) staff during my visit were as bright as the store!…read more Rebecca was very helpful, on a vague situation that just occurred w/ my now former provider, AT&T. She went above and beyond for me, and even fixed what I needed w/ the SIM card. I don't have to return to either store - just to give Rebecca a call once I get a confirmationn e-mail from AT&T. Yay! The store was nice, clean and well organized. The other customers seemed to be happy with their service as well :) I'm hoping that T-Mobile's (toll free phone) customer service is as great as when I had them as a carrier years ago. So far, so good!

Manuel, Chris and Matt and their bosses were all very helpful in setting up our service. Very nice…read morepeople work at our local T-Mobile store!

I would like to take this opportunity to praise the assistant manager of this store, Delvin…read moreChurch-Shapiro, who helped my son and I through a difficult process of switching to T-Mobil and getting us the best deal possible. Unfortunately, it took 4 visits to the store to make this happen. By the second visit, we were about to give up, But Delvin's friendly manner and his mantra, Don't worry, I got you, helped us persevere. He was extremely patient and managed to navigate through a system shutdown. I recommend to anyone shopping at this store make sure you ask for Delvin.

Overall, a great experience. They made something I have been dreading (switching my company's phone…read moreservice) seamless and super easy! They gave us a trade-in credit for our old phones and set us up with all new phones and trained us on the new capabilites-- all for less than we were paying our previous provider. Thanks to the whole team @ USAPhone!

We have been using USA for over 25 years. They have have maintained and installed 3 phone systems…read moreand have always been great to deal with.They provide good service and deliver on their promises. Their service department always get back to you and really go the extra step to take care of your needs.I have recommended USA Phone to many businesses and have heard nothing but praises.

Service was wonderful. Kevin and Jessica at this location were polite, friendly, knowledgeable…read more Offered plenty of options and helped to navigate different plans to find me the best fit for my needs.

Terrible customer service. Went to store in the middle of the day and the door was locked. Monica…read morewas inside, with a customer, and looked at me twice and never came to the door. I called Verizon and they said to bang on the door. I did and she finally came to the door and said her coworker went to lunch and she couldn't let me in. I told her I just wanted to buy a charger. She huffed and let me in. I had questions about chargers but could tell by her attitude she wasn't in the mood for me. I bought a charger and went home and researched it. It wasn't the one for me so I returned it the next day. Lisa seemed pleasant and processed my return, or so I thought. Today, 4 days later, I checked my account and the credit never reached my bank account. I will not go back to that store. I will call Verizon and get it straightened out. I bought my charger on Amazon.